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Hotel Cinera

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cinera

Outdoor pool
Reception
Reception
Hallway
Basic Triple Room, Multiple Beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Breakfast included
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
349 Cl. 11, San José de Cúcuta, Norte de Santander, 540006
  • San Jose Cathedral
    3 min walk
  • Colon Park
    3 min walk
  • Cucuta Museum of Culture
    4 min walk
  • Cucuta (CUC-Camilo Daza Intl.)
    17 min drive

Room options

View all photos for Basic Triple Room, Multiple Beds

Minibar, desk, laptop workspace, free WiFi

Basic Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Queen Bed

View all photos for Basic Single Room, 1 Queen Bed

Minibar, desk, laptop workspace, free WiFi

Basic Single Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed

Basic Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Ibis Cúcuta Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (535)
The price is NZ$74
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Ibis Cúcuta Hotel

About the area

San José de Cúcuta

With a stay at Hotel Cinera in San José de Cúcuta, you'll be within a 5-minute walk of San Jose Cathedral and Colon Park. .This hotel is 0.4 mi (0.7 km) from Cucuta Museum of Culture and 0.5 mi (0.8 km) from Gobernación Norte de Santander.

What's nearby

  • Colon Park - 3 min walk
  • Cucuta Museum of Culture - 4 min walk
  • Gobernación Norte de Santander - 6 min walk
  • Ventura Plaza Commercial Center - 9 min walk
  • General Santander Stadium - 12 min walk

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 17 min drive

Restaurants

  • ‪Terraza 360 Grados - ‬8 min walk
  • ‪Restaurante La Mazorca - ‬2 min walk
  • ‪Red - ‬6 min walk
  • ‪Restaurante Embajada Antioqueña - ‬6 min walk
  • ‪Federación Nacional De Cafeteros Norte De Santander - ‬4 min walk

About this property

Hotel Cinera

Hotel in San José de Cúcuta with free breakfast and a 24-hour front desk
Hotel Cinera offers 62 air-conditioned accommodations with minibars. 36-inch plasma televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 62 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden.
At Hotel Cinera, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 6:00 AM to 8:30 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
A complimentary continental breakfast is served each morning between 6:00 AM and 8:30 AM.
Hotel Cinera has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–8:30 AM
  • 1 restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 36-inch plasma TV
  • TV channels

Food and drink

  • Minibar

More

  • Desk
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Cinera Hotel
Hotel Cinera San José de Cúcuta
Hotel Cinera Hotel San José de Cúcuta

Hotel Cinera Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 23 out of 51 reviews" "
Rating 8 - Good. 19 out of 51 reviews" "
Rating 6 - Okay. 4 out of 51 reviews" "
Rating 4 - Poor. 3 out of 51 reviews" "
Rating 2 - Terrible. 2 out of 51 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Maria, Miami

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No hot water and the room power is shut down unless you leave the key card inside. There is nothing more unpleasant than returning to a hot room after a hot day. The pictures displayed on Expedia are quite misleading. You can smoke in the parking lot tho. Also, beware of 'hotel taxi service'. They might guarantee certain things to the client (ie. accepting foreign currency) without the taxi driver's consent, leading to unpleasant interactions.
Stayed 1 night in Aug 2024

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for a night.
First, the room assigned did not have a good working airco, however was assigned to another. The bathroom did not have warm/hot water, and does not have a douche spray shower..
Stayed 1 night in Dec 2023

8/10 Good

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great.
Stayed 1 night in Jan 2024

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien para mi fin que era descansar, antes de continuar con mi viaje. Habitación muy confortable, todo en excelente condición. Me hizo falta agua en la habitación agua en botella y café. Por lo demás todo muy bien
Stayed 1 night in Dec 2023

6/10 Okay

Eva

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not have my reservation in their system so they did not have the rooms available. We had to take the last room and make the best of it. The staff however did everything possible to help me and make my stay better. Anderson was very helpful and friendly. He helped us with our bags and made sure we got to our room safely. He also guided us with how to get food.
Stayed 1 night in Dec 2023

10/10 Excellent

jesus Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Dayana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Jose

Stayed 1 night in Oct 2023

10/10 Excellent

victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exellent.
Stayed 1 night in Sep 2023

8/10 Good

Tibisay

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Maria

Stayed 1 night in Aug 2023

10/10 Excellent

Norka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Feb 2023

10/10 Excellent

MARIBEL

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Me gusto mucho la estadia.
was wonderfull, i can recommend it. fue maravilloso, buena comida, excelente habitacion, limpia e impecable, Yo lo recomiendo y en el centro de cucuta. Muchas tiendas, es un sitio seguro, muchos taxis pasan al frente del hotel.
Stayed 1 night in Dec 2022

10/10 Excellent

Norka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Luis

Stayed 1 night in Feb 2022

6/10 Okay

Carlos

Liked: Staff & service
Very central, close to good etc but very noisy.
Stayed 1 night in Dec 2021

10/10 Excellent

Carmen Josefina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing clean and safe !!!
Stayed 1 night in Oct 2021

10/10 Excellent

NODRI ROXANA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deben mejorar el aire acondicionado de las habitaciones.
Stayed 1 night in Mar 2024

8/10 Good

Maria A

Travelled with family
Es un hotel para ir en tránsito mas no de placer.
Stayed 1 night in Feb 2024

8/10 Good

Nelson Albery

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nelson Albery

Stayed 1 night in Dec 2023

10/10 Excellent

ERICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo, bonito y céntrico
Stayed 3 nights in Dec 2023