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Delta Hotels by Marriott San Jose Aurola

3.5 star property

Photo gallery for Delta Hotels by Marriott San Jose Aurola

Lobby lounge
View from property
Premium bedding, down duvets, minibar, in-room safe
Indoor pool, open 5:30 AM to 10:00 PM, pool loungers
Junior Suite, 2 Double Beds, Non Smoking, City View

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Air conditioning

Explore the area

Map
5th Street, El Carmen, San José, San José, 10101
  • Morazan Park
    ‪1 min walk‬
  • Central Park
    ‪8 min walk‬
  • National Museum of Costa Rica
    ‪10 min walk‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Double Beds, Non Smoking, City View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Double Bed, Non Smoking, City View

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, City View

Junior Suite, 2 Double Beds, Non Smoking, City View

Junior Suite, 2 Double Beds, Non Smoking, City View

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Radisson San Jose-Costa Rica

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (1003)
The price is NZ$280
for 1 room
includes taxes & fees
6 May - 7 May
Radisson San Jose-Costa Rica

About the area

San José

With a stay at Delta Hotels by Marriott San Jose Aurola, you'll be centrally located in San José, a 4-minute drive from Sabana Park and 6 minutes from National Stadium of Costa Rica. .This casino hotel is 5.9 mi (9.4 km) from Multiplaza Mall Escazu and 0.2 mi (0.3 km) from Parque Espana.

What's nearby

  • Morazan Park - 1 min walk - 0.1 km
  • National Theater - 5 min walk - 0.5 km
  • Central Park - 8 min walk - 0.7 km
  • National Museum of Costa Rica - 10 min walk - 0.9 km
  • Sabana Park - 4 min drive - 3.2 km

Getting around

  • San Jose Atlantic Station - 11 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Restaurante El Mirador - ‬1 min walk
  • ‪El Social - ‬2 min walk
  • ‪Restaurante La Criollita - ‬3 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Café Rojo - ‬3 min walk

About this property

Delta Hotels by Marriott San Jose Aurola

Family-friendly hotel with 3 restaurants and a casino
Delta Hotels by Marriott San Jose Aurola offers 195 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 195 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Try your luck at the casino and enjoy other recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Enjoy international cuisine at El Mirador " Formal Rest", one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in San José? This hotel has 32292 square feet (3000 square meters) of space consisting of a conference center and 7 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
El Mirador " Formal Rest" - This fine-dining restaurant specializes in international cuisine and serves dinner only.
Tropicana Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
La Palma Bar - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CRC 6,500 to 8,200 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Mirador " Formal Rest"
  • La Palma Bar
  • Tropicana Restaurant

Things to do

  • 3 gaming tables
  • 30 slot machines
  • Casino (3,767 square foot of space)
  • Gym
  • Indoor pool

Family friendly

  • Dining table
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Conference centre (32,292 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • High-pile carpet in room
  • Lift (90 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 6500 to 8200 per person
  • Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Food and beverage purchases at this property are subject to a 10% service charge.

We should mention

Pool access available from 5:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Jose-Aurola
Holiday Inn Jose-Aurola Hotel
Holiday Inn Jose-Aurola Hotel San
Holiday Inn San Jose-Aurola
San Jose-Aurola Holiday Inn
Holiday Inn San Jose Aurola Hotel San Jose
Holiday Inn San Jose Downtown Aurola Costa Rica
Holiday Inn San Jose-Aurola Hotel San Jose
Holiday Inn San Jose-Aurola Hotel
Holiday Inn San Jose-Aurola San Jose

Delta Hotels by Marriott San Jose Aurola Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 63 out of 143 reviews
Rating 8 - Good. 35 out of 143 reviews
Rating 6 - Okay. 13 out of 143 reviews
Rating 4 - Poor. 12 out of 143 reviews
Rating 2 - Terrible. 20 out of 143 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Apostolos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel Nice kind staff
Stayed 4 nights in Jan 2025

4/10 Poor

Steven M

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Stayed 2 nights in Jan 2025

8/10 Good

MAURICE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Keydy

Liked: Staff & service, property conditions & facilities
The best hotel and the best personal service I loved
Stayed 2 nights in Jan 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, food great, people great.
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding customer service and support

The customer service and reception team, led by John, were outstanding. A great experience, thank you!!
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Room was nice and clean. Shower was outdated but that was fine. Nice and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Abril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for 1-2 night stay in San Jose

The hotel is great for a short stay, bathtub is old and room did not have towels but the service team brought them immediately.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 8 nights in Dec 2024

8/10 Good

Rajesh

Travelled with family
Liked: Cleanliness, staff & service, amenities
The Property is centrally located, the staff is very helpful and the Services like breakfast was really good. The hotel decor like carpets, showers etc are a bit dated.
Stayed 7 nights in Dec 2024

10/10 Excellent

Arnoldo

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In front there is a nice small park area with a mini mart slash bakery right next to it. All good restaurants close early for food. Unless you are using Uber Eats it’s hard to find a decent place after 10pm
Stayed 4 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service

Decent Place But Has Issues.

No hotel is perfect, but some things need to be correct. Staff was competent and friendly except for the restaurant breakfast staff in the morning (dinner time were good). Most of the time just standing around talking to each other not paying attention to the fact that there are No coffee cups available while they are standing in front of where the coffee cups should be, trays for the buffet without food, No bread (0) available while the person in charge walks right past it and takes no action. I sent laundry to be cleaned and received pieces unironed, some pieces burnt when ironed. After complaints it was done again and done right. One of the three elevators was broken almost every day. Would be fixed in the morning and by afternoon, stopped on the 8th floor again. On the other hand the Reception, Bellboy and Security staff were helpful and nice. Hotel is OK but it is an older property, I believe the "Sleep Inn" about 200 yards away offers nicer rooms, better security enclosure and friendlier more competent staff for breakfast. Would I stay here again ? Yes, but the SLEEP INN would be my First Choice.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ilya

Travelled with family
Liked: Cleanliness, staff & service, amenities
Decent yet old hotel. Great place to spend a night. Lots of shops and market around, yet it doesn't feel safe to walk on streets at night.
Stayed 1 night in Dec 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities
The staff was friendly, the service was good. Soundproofing could be improved, the area around is noisy. The room was well-appointed, but could be freshened up (the sink had a crack, the bathtub mat was very old).
Stayed 1 night in Nov 2024

4/10 Poor

Laura

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay at Marriott Hotel

My stay at Marriott Hotel in San Jose , Costa Rica was amazing. Very friendly employees, very clean Hotel, Food in Restaurant was delicious. Location is very excellent, very close to Downtown.. Overall was great experience and my stay was enjoyable.. I will definitely stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

William C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Yolanda Michele

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
I liked the inviting lobby. I hated that the coffee maker instructions did not the actual process. I also hated that not only were there very limited english speaking tv channels, the volume was terribly low; especially, hard to hear when the AC was on.
Stayed 3 nights in Oct 2024

2/10 Terrible

Tauseef

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Oct 2024

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, Clean and Great Spot.

Was a confort stay, I was traveling for just one day and for me was excellent choice.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Travelled with family
Excellent place, amazing
Stayed 2 nights in Sep 2024