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Delta Hotels by Marriott San Jose Aurola

3.5 star property

Photo gallery for Delta Hotels by Marriott San Jose Aurola

Lobby lounge
View from property
Indoor pool, open 5:30 AM to 10:00 PM, pool loungers
Bar (on property)
Lobby lounge

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

Map
5th Street, El Carmen, San José, San José, 10101
  • Morazan Park
    ‪1 min walk‬
  • Plaza de la Cultura
    ‪4 min walk‬
  • National Theater
    ‪5 min walk‬
  • San José (SYQ-Tobías Bolaños Intl.)
    ‪21 min drive‬

Room options

View all photos for Executive Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Double Beds, Non Smoking, City View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View (Corner)

Standard Room, 1 King Bed, Non Smoking, City View (Corner)

Standard Room, 1 King Bed, Non Smoking, City View (Corner)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Standard Room, 1 Double Bed, Non Smoking, City View

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking, City View

Junior Suite, 2 Double Beds, Non Smoking, City View

Junior Suite, 2 Double Beds, Non Smoking, City View

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Radisson San Jose-Costa Rica

  • Pool
  • Breakfast included
  • Kids pool
  • Parking included
4.3 out of 5, Excellent, (1009)
The price is NZ$254
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Radisson San Jose-Costa Rica

About the area

San José

With a stay at Delta Hotels by Marriott San Jose Aurola, you'll be centrally located in San José, a 4-minute drive from Sabana Park and 6 minutes from National Stadium of Costa Rica. .This casino hotel is 5.9 mi (9.4 km) from Multiplaza Mall Escazu and 10.4 mi (16.7 km) from Braulio Carrillo National Park.

What's nearby

  • Morazan Park - 1 min walk
  • National Theater - 5 min walk
  • Central Park - 8 min walk
  • National Museum of Costa Rica - 10 min walk
  • Sabana Park - 4 min drive

Getting around

  • San Jose Atlantic Station - 11 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive

Restaurants

  • ‪Restaurante El Mirador - ‬1 min walk
  • ‪El Social - ‬2 min walk
  • ‪Restaurante La Criollita - ‬3 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Café Rojo - ‬3 min walk

About this property

Delta Hotels by Marriott San Jose Aurola

Family-friendly San José hotel in Carmen with 3 restaurants
Delta Hotels by Marriott San Jose Aurola offers 195 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 195 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Try your luck at the casino and enjoy other recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. The shuttle (surcharge) will take you to the nearby beach or shopping center.
Enjoy international cuisine at El Mirador " Formal Rest", one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in San José? This hotel has 32292 square feet (3000 square meters) of space consisting of a conference center and 7 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
El Mirador " Formal Rest" - This fine-dining restaurant specializes in international cuisine and serves dinner only.
Tropicana Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
La Palma Bar - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: CRC 6500-8200 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • El Mirador " Formal Rest"
  • Tropicana Restaurant
  • La Palma Bar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Dining table
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (32292 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Deep-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 3 casino gaming tables
  • 30 casino slot machines
  • Casino (3767 square feet of space)
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CRC 6500 to 8200 per person
  • Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Food and beverage purchases at this property are subject to a 10% service charge.

We should mention

Pool access available from 5:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Jose-Aurola
Holiday Inn Jose-Aurola Hotel
Holiday Inn Jose-Aurola Hotel San
Holiday Inn San Jose-Aurola
San Jose-Aurola Holiday Inn
Holiday Inn San Jose Aurola Hotel San Jose
Holiday Inn San Jose Downtown Aurola Costa Rica
Holiday Inn San Jose-Aurola Hotel San Jose
Holiday Inn San Jose-Aurola Hotel
Holiday Inn San Jose-Aurola San Jose

Delta Hotels by Marriott San Jose Aurola Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 55 out of 123 reviews
Rating 8 - Good. 30 out of 123 reviews
Rating 6 - Okay. 10 out of 123 reviews
Rating 4 - Poor. 8 out of 123 reviews
Rating 2 - Terrible. 20 out of 123 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities
The staff was friendly, the service was good. Soundproofing could be improved, the area around is noisy. The room was well-appointed, but could be freshened up (the sink had a crack, the bathtub mat was very old).
Stayed 1 night in Nov 2024

4/10 Poor

Laura

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mahesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay at Marriott Hotel
My stay at Marriott Hotel in San Jose , Costa Rica was amazing. Very friendly employees, very clean Hotel, Food in Restaurant was delicious. Location is very excellent, very close to Downtown.. Overall was great experience and my stay was enjoyable.. I will definitely stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

William C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Yolanda Michele

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
I liked the inviting lobby. I hated that the coffee maker instructions did not the actual process. I also hated that not only were there very limited english speaking tv channels, the volume was terribly low; especially, hard to hear when the AC was on.
Stayed 3 nights in Oct 2024

2/10 Terrible

Tauseef

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alfredo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Oct 2024

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Clean and Great Spot.
Was a confort stay, I was traveling for just one day and for me was excellent choice.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Travelled with family
Excellent place, amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This probably the best deal in San Jose Costa Rica, beautiful Hotel, Great Indoor Pool, definitely on my go to list.
Stayed 4 nights in Sep 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in San Jose!
Thank goodness we found this hotel! They are updating the rooms which is a wonderful thing! The staff were friendly and accommodating.
Stayed 1 night in Sep 2024

10/10 Excellent

Joan

Liked: Amenities
New to Costa Rica, this Delta hotel was perfect. The staff were kind and friendly. The bartender, Ian, served me a glass of wine three times the size I'd get in the states. The breakfast choices were too numerous to list. What a great find!
Stayed 1 night in Sep 2024

10/10 Excellent

Toussaint

Liked: Amenities, property conditions & facilities
Great staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Roosemberg Jose, Buena Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Wilfred, Feeding Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, friendly service, clean, etc. Nothing negative to report.
Stayed 2 nights in Sep 2024

2/10 Terrible

Nnamdi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old property but staff was awesome.
Stayed 2 nights in Sep 2024

10/10 Excellent

Balvino, New york

Stayed 1 night in Aug 2024

10/10 Excellent

Elijah

Stayed 1 night in Aug 2024

10/10 Excellent

John J

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice home town people. The area might be a little rough late at night but otherwise, just hard working people taking care of guests.
Stayed 8 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
Bed Bugs 🐛 No hot water for washing
Stayed 1 night in Aug 2024

2/10 Terrible

Richard

Disliked: Cleanliness
Bed Bugs 🐛 No hot water for washing
Stayed 7 nights in Jul 2024

10/10 Excellent

Gilmer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Justine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location near the Central Market and National Theater was great. The woman who cleaned my room (Ana) was wonderful. The people who worked at the front desk were kind and helpful. The hotel restaurant was good and cafes and restaurants and stores were within a short walk from the hotel. I liked the gym although it might be good to add another treadmill eventually. (There is currently only one treadmill.) my room was large and my bed was excellent for sleeping. I would love to return to this hotel.
Stayed 5 nights in Jul 2024