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DoubleTree by Hilton Cariari - San Jose Costa Rica

4.0 star property

Photo gallery for DoubleTree by Hilton Cariari - San Jose Costa Rica

Terrace/patio
Outdoor pool, pool umbrellas, pool loungers
Breakfast, lunch, dinner served; international cuisine
Lobby
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Autopista Grl. Canas, Cruce San Antonio, San Antonio Belen Intersection, La Asunción
  • Plaza Real Cariari
    ‪4 min drive‬
  • Costa Rica Convention Center
    ‪7 min drive‬
  • Multiplaza Mall Escazu
    ‪14 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪16 min drive‬

Room options

View all photos for 2 Bedroom Pres. Suite, Jetted tub and Sauna, Business Lounge Access

2 Bedroom Pres. Suite, Jetted tub and Sauna, Business Lounge Access

2 Bedroom Pres. Suite, Jetted tub and Sauna, Business Lounge Access

  • 145 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Executive Room, 2 Double Beds, Balcony

Executive Room, 2 Double Beds, Balcony | Living area

Executive Room, 2 Double Beds, Balcony

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedrooms Master Suite, Business Lounge Access

2 Bedrooms Master Suite, Business Lounge Access

2 Bedrooms Master Suite, Business Lounge Access

  • 92 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite, Business Lounge Access

Junior Suite, Business Lounge Access

Junior Suite, Business Lounge Access

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Business Lounge Access

Executive Room, Club lounge access

Executive Room, Business Lounge Access

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Bathroom

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room with Balcony, Business Lounge Access

Executive Room with Balcony, Business Lounge Access

Executive Room with Balcony, Business Lounge Access

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

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3.8 out of 5, Good, (1671)
The price is NZ$196
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About the area

La Asunción

With a stay at DoubleTree by Hilton Cariari - San Jose Costa Rica in La Asunción (Ciudad Cariari), you'll be a 5-minute drive from Cariari Bowling Center and 8 minutes from Oxígeno Human Playground. .This casino hotel is 5.4 mi (8.7 km) from Cafe Britt Coffee Farm and 6.1 mi (9.8 km) from City Mall.

What's nearby

  • Plaza Real Cariari - 4 min drive - 2.4 km
  • Costa Rica Convention Center - 7 min drive - 5.7 km
  • City Mall - 12 min drive - 9.8 km
  • Multiplaza Mall Escazu - 14 min drive - 12.9 km
  • Avenida Escazú Shopping Center - 15 min drive - 12.7 km

Getting around

  • San Antonio de Belen Station - 9 min drive
  • Juan Santamaria Intl. Airport (SJO) - 16 min drive

Restaurants

  • ‪Deck Cafe - ‬1 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪RostiPollos - ‬19 min walk
  • ‪Restaurante Las Tejas - ‬1 min walk
  • ‪El Novillo Alegre - ‬4 min walk

About this property

DoubleTree by Hilton Cariari - San Jose Costa Rica

Family-friendly hotel with a full-service spa and a casino
DoubleTree by Hilton Cariari - San Jose Costa Rica offers 222 accommodations with MP3 docking stations and DVD players. 37-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This La Asunción hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MIODERMA. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 222 guestrooms featuring MP3 docking stations and LCD televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as an outdoor pool and a hot tub, a lucky night at the casino is the perfect end to the day. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by Las Tejas, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in La Asunción? This hotel has 14000 square feet (1301 square meters) of space consisting of conference space and 9 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Las Tejas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 9.95)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 1:00 AM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Las Tejas

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 4 gaming tables
  • 7 slot machines
  • Billiards/pool table
  • Casino (3,767 square foot of space)
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • DVD player
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from March 31 2025 to April 7 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 28.25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 16.95 per night
Cribs (infant beds) are available for USD 16.95 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22 per person
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Pet fee: USD 28.25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 16.95 per night
  • Rollaway bed fee: USD 16.95 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Cariari Jose
DoubleTree by Hilton Cariari San Jose Costa Rica
DoubleTree by Hilton Cariari - San Jose Costa Rica Hotel
DoubleTree by Hilton Cariari - San Jose Costa Rica La Asunción
DoubleTree by Hilton Cariari San Jose Costa Rica
DoubleTree by Hilton Cariari - San Jose Costa Rica Hotel
DoubleTree by Hilton Cariari - San Jose Costa Rica La Asunción

DoubleTree by Hilton Cariari - San Jose Costa Rica Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 656 out of 1003 reviews
Rating 8 - Good. 190 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Indrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a very good place to stay on vacation
Stayed 3 nights in Dec 2024

8/10 Good

Charlotte

Liked: Cleanliness, amenities, property conditions & facilities
Only stayed for 1 night & did the job.
Stayed 1 night in Dec 2024

10/10 Excellent

Angan, Wesley Chapel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wish there were mini fridge and microwave in the hotel room. Otherwise a pleasant stay.
Stayed 6 nights in Dec 2024

2/10 Terrible

Aleta

Stayed 1 night in Dec 2024

4/10 Poor

priya

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
I am writing to share my disappointment regarding a recent stay at DoubleTree by Hilton as a Gold Card member. Unfortunately, the experience fell far below the standards I have come to expect from Hilton properties. 1. Lengthy Check-in Process: The check-in process took an unacceptable 90 minutes, causing significant inconvenience after a long journey. 2. Room Allocation Issue: Despite my reservation, the rooms I had requested were not provided. 3. Lack of Information on Member Benefits: As a Gold Card member, I was entitled to complimentary breakfast and Hilton credit, but these benefits were not communicated to me during my stay. 4. Poor Customer Service: The overall customer service was disappointing and unresponsive. 5. Room Maintenance Issues: The phone in the room was not functional, requiring me to walk to the reception twice to report the issue. 6. Unsanitary Bathroom Conditions: To my shock, the bathroom had cockroaches. This was unacceptable and left me questioning the hygiene and cleanliness of the property. This experience was deeply frustrating and not reflective of the quality or service I expect from Hilton. I trust that you will address these serious concerns promptly to ensure future guests do not face similar issues.
Stayed 3 nights in Dec 2024

6/10 Okay

Marcel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Christopher Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all everything was great. Staff was very friendly and accommodating. Hotel was very clean and like a hidden resort kind of. It was very quiet up until the weekend. One night someone had a party and they played loud music until 10-12 at night. Eventually I fell asleep but it was a little annoying because I prefer a quiet stay. Then the next day someone has another party by the pool and the music was loud but at least it stopped around 5 pm I think. The real big downside was the pool was not heated like the website says. Water was way too chilly for me to swim but my 10 year old managed for a little while. Hot tub was great and large but apparently broke down over the weekend. Pool and hot tub is what I go to a hotel for, so it was a downer. Have some restaurants with in 2 minute walk and Mc Donald’s is a short 10 minute walk with a Mall that wasn’t that great but did have some other food choices. Over all stay was great and I would stay again only if the pool was heated, so I guess I would have to choose another place and confirm that the pool is heated. I give it 8 out of 10.
Stayed 9 nights in Dec 2024

10/10 Excellent

Maneesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Zakir

Stayed 6 nights in Dec 2024

2/10 Terrible

Manosh

Disliked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

Thuy Tien

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and comfortable bed, perfect for our purpose of being close to the airport to fly out the next day. The airport shuttle is hourly starting at 5am. Highly recommended.
Stayed 1 night in Dec 2024

6/10 Okay

Sajan

Stayed 2 nights in Dec 2024

10/10 Excellent

Yina Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the hotel was superb! We could walk to nearby shopping mall, McDonald’s and enjoying the view from the walking bridge over the highway. Very easy to drive to/from airport. Staff super helpful and easy to talk to. Can’t wait to go back
Stayed 3 nights in Oct 2024

10/10 Excellent

Leeroy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, property is clean and decorated nicely for the holidays. Rooms are large, clean and well cared for.
Stayed 1 night in Dec 2024

6/10 Okay

Naga

Travelled with family
Liked: Staff & service, amenities
The room smelled like some hard powdery ( some bug spray) .
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick, SAN BENITO

Stayed 2 nights in Dec 2024

10/10 Excellent

Sreedhar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

T

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff at front desk were not very welcoming
Stayed 1 night in Dec 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints! A convenient one night stopover.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Beautiful property
We stopped here for a night before an early flight. The property is very pretty and the swim up bar was my primary reason for picking the property but it ended up being too cold to get in! Staff was great, there was a leak in our sink it poured onto the floor and the beds weren’t super soft. Unfortunately we were next to a room where the neighbor was on his phone all night on speaker and I was unable to sleep so if your sensitive to noises you may wanna think twice there was a lot of outside/people noises.
Stayed 1 night in Dec 2024

10/10 Excellent

Ohad

Stayed 1 night in Dec 2024

10/10 Excellent

william

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Jorge

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always comfortable when i stay there
Stayed 1 night in Dec 2024

10/10 Excellent

Lincoln

Stayed 1 night in Dec 2024

10/10 Excellent

STANTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice pickup after missing flight and transportation from airport
Stayed 1 night in Dec 2024