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Hotel Santa Maria Inn

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Maria Inn

Outdoor dining
Exterior
Quadruple Room
Reception
Dining

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
Rio Segundo, 800m NE of Pacific Gas Stn, Five minutes from SJO Intl Airport, San Juan, Alajuela, 100-1039
  • Plaza Real Cariari
    7 min drive
  • Juan Santamaría Park
    7 min drive
  • Costa Rica Convention Center
    13 min drive
  • San José (SJO-Juan Santamaría Intl.)
    10 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 6
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double or Twin Room

Down duvets, pillow-top beds, individually furnished, blackout curtains

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Room

Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica

Pool
Breakfast included
Free airport shuttle
Kids pool
4.3 out of 5, Excellent, (1872)
The price is NZ$264
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Country Inn & Suites by Radisson, San Jose Aeropuerto, Costa Rica

About the area

San Juan

With a stay at Hotel Santa Maria Inn in San Juan, you'll be connected to a shopping center, within a 15-minute drive of Sabana Park and Casino Fiesta. .This hotel is 17.1 mi (27.5 km) from Poás Volcano National Park and 8.3 mi (13.4 km) from National Stadium of Costa Rica.

What's nearby

  • City Mall - 6 min drive - 5.2 km
  • Plaza Real Cariari - 7 min drive - 5.4 km
  • Ojo de Agua Spa Park - 8 min drive - 6.3 km
  • Costa Rica Convention Center - 13 min drive - 10.7 km
  • Multiplaza Mall Escazu - 19 min drive - 16.6 km

Getting around

  • San Antonio de Belen Station - 8 min drive
  • Juan Santamaria Intl. Airport (SJO) - 10 min drive

Restaurants

  • ‪Bar la Julieta - ‬15 min walk
  • ‪Cevichera - ‬18 min walk
  • ‪Bar y Restaurante Piro's - ‬19 min walk
  • ‪Marisquería San Juan - ‬18 min walk
  • ‪Pollos Pepe - ‬3 min drive

About this property

Hotel Santa Maria Inn

Pet-friendly hotel with free breakfast connected to a shopping center in San Juan
Hotel Santa Maria Inn offers 8 air-conditioned accommodations with coffee/tea makers and blackout drapes/curtains. Each accommodation is individually furnished. Pillowtop beds feature down comforters. Cable television is provided. Bathrooms include showers with rainfall showerheads.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Make yourself at home in one of the 8 individually furnished guestrooms. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A shuttle from the hotel to the airport is complimentary (available on request).
A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (CRC 10 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free drop-off airport shuttle from 7:00 AM to noon
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available daily 7 AM–10 AM
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 18-inch HDTV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Individually furnished
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 2:00 PM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CRC 10000 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 20 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Extended parking fee: CRC 10 per night
  • Pet fee: CRC 10000 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Santa Maria Inn Alajuela
Santa Maria Alajuela
Hotel Santa Maria Inn Costa Rica/Alajuela
Hotel Santa Maria Inn Hotel
Hotel Santa Maria Inn San Juan
Hotel Santa Maria Inn Hotel San Juan

Hotel Santa Maria Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 32 out of 120 reviews" "
Rating 8 - Good. 52 out of 120 reviews" "
Rating 6 - Okay. 21 out of 120 reviews" "
Rating 4 - Poor. 7 out of 120 reviews" "
Rating 2 - Terrible. 8 out of 120 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Ravi

Disliked: Staff & service, property conditions & facilities
Felt like entering jail as seen from street, with high gated fence, electrified barbed wires, several video cameras. room was clean with many beds for all of us. Good for the price.
Stayed 1 night in Apr 2024

4/10 Poor

Krystal

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wouldn’t recommend staying here
They don’t offer airport shuttle service, this needs to be removed from their page stating they do. This definitely is not the place to go if your looking for comfort. I woke up covered in bedbugs bites..I would not stay here again.
Stayed 1 night in Feb 2024

6/10 Okay

Lorna

Liked: Cleanliness, staff & service
No airport shuttle, air conditioner didn’t work, no hot water in sink in our first room. Stayed on our way through and again coming back home. Not safe area to walk to restaurants but was able to use Uber eats and Uber to the airport and bus station. Close to airport so that was good. Hotel owner was a great help and very friendly.
Stayed 1 night in Feb 2024

2/10 Terrible

Andrea

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Pro: close to airport. Con: everything else. Also, place has bugs. Not sure what type but we all woke up with bug bites everywhere. Would not stay here again.
Stayed 1 night in Feb 2024

6/10 Okay

Lilia

Stayed 1 night in Dec 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a nice neighborhood in the foothills above the airport. Very tranquil setting with a garden and parking.very secure . The host makes sure your stay is comfortable.
Stayed 1 night in Mar 2023

8/10 Good

Maurice

Stayed 1 night in Feb 2023

6/10 Okay

Todd K

Stayed 1 night in Feb 2023

10/10 Excellent

Anna

Stayed 1 night in Feb 2023

8/10 Good

SHERRI

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a very basic Tico Inn. Our flight arrived late and after picking up our rental car we were less than two miles from Santa Maria. We had both emailed to prepare staff for late arrival and then called upon landing. We arrived and staff opened the gate within 5 minutes of ringing their bell. Staff was very friendly and helpful. Breakfast was good including fruit plate, eggs, sausage and toast served on an outdoor patio/garden with hummingbirds feeding on the pretty foliage. As I initially said, it is basic, but for the price, it was a safe convenient place to stay.
Stayed 1 night in Jan 2023

10/10 Excellent

Elvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
God place to rest

2/10 Terrible

Cecile

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower knobs were hard to turn. At least the water was hot. They advertise free cont. bfst but there was nothing not even any coffee made; I had to make my own coffee and this area was dirty. People had eaten pizza the night before and just left the empty box there. I had told the guy that checked me in the night before that I would need an airport shuttle which they advertise as free. He acted stunned like no one ever asks for it but he didn't say it could not be done. I was in the lobby at 9:30am and there was no one at the desk. Finally a woman wanders in that works there and I tell her I've booked the shuttle. She knew nothing about it. The guy didn't tell her. Thank goodness she was able to find someone who took me. The customer service here is horrible. The staff just doesn't care😟
Stayed 1 night in Oct 2022

8/10 Good

Lindsay, Camarillo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, though we were there for a quick sleep before an early morning flight. Expedia dropped the ball for the third time in our Costa Rica experience and didn't actually book our reservation. Luckily the hotel let us in the closed gate and found a room for us. It is off the beaten path and we had a little bit of a struggle finding it. We found a tourist bus parked and asked for help; he escorted us. The staff was wonderful and helpful.
Stayed 1 night in Aug 2022

6/10 Okay

Horace

Stayed 1 night in May 2022

2/10 Terrible

Selim

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to wait nearly 10 minutes in the street to be let in, then was told that there was no shuttle to the airport and I would have to pay for a taxi, then I found a cockroach in the hallway, a variety of insects in the room, and to cap it all, a bed without pillows.
Stayed 1 night in Apr 2022

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022

10/10 Excellent

Noela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
My room had a number of issues that were not individually horrible but they added up! The staff was extremely nice and seemed to care for my well being. That is always nice! Super close to the aiport and my room was economical.
Stayed 1 night in Jan 2022

4/10 Poor

Craig

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We waited 40 minutes for someone to let us in the gate. There were holes in the door, windows with no glass, toilet dirty. One good thing-- breakfast was good!
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The lady was nice and helpful. It was in a residential area so it was a weird location. The key was hard to get into the room. You have to knock in order to get into the yard so that was not a good look for me. Overall it was a decent stay for the price. Not expensive so You cant expect anything spectacular.
Stayed 1 night in Feb 2021

8/10 Good

Patricia

Liked: Cleanliness, staff & service
irport hotel
A little remote if you haven’t got a car. No shops or restaurants on road. No English spoken, trying to confirm the free taxi to the airport 24 hrs before arrival proved a problem.
Stayed 1 night in Feb 2021