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Hotel Refugio

3.0 star property

Photo gallery for Hotel Refugio

Interior entrance
Presidential Room | View from room
Standard Room
Property entrance
Presidential Room | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Parking included
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Restaurant

Explore the area

Map
63 Vicente Guerrero Centro, San Juan de los Lagos, Jal., 47000
  • Capilla del Pocito
    ‪2 min walk‬
  • San Juan de los Lagos Cathedral Basilica
    ‪4 min walk‬
  • San Juan de los Lagos Municipal Park
    ‪17 min walk‬

Room options

View all photos for Junior Room

Junior Room

Junior Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

San Juan de los Lagos

With a stay at Hotel Refugio in San Juan de los Lagos, just steps from Artisan Market and Capilla del Pocito. .This hotel is 0.2 mi (0.3 km) from Independence Monument and 0.2 mi (0.3 km) from San Juan de los Lagos Cathedral Basilica.

What's nearby

  • Capilla del Pocito - 2 min walk - 0.2 km
  • Argania Shopping Center - 4 min walk - 0.4 km
  • San Juan de los Lagos Cathedral Basilica - 4 min walk - 0.4 km
  • Templo del Pozito del Primer Milagro - 6 min walk - 0.5 km
  • San Juan de los Lagos Municipal Park - 17 min walk - 1.5 km

Getting around

  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 106 min drive

Restaurants

  • ‪Plaza Juarez - ‬6 min walk
  • ‪San Juan Birrieria - ‬3 min walk
  • ‪Loncheria las Tortugas - ‬5 min walk
  • ‪Restaurant Napoles - ‬3 min walk
  • ‪Merendero las Juanas - ‬9 min walk

About this property

Hotel Refugio

Hotel with free parking, steps from Artisan Market
Hotel Refugio offers 98 accommodations with complimentary bottled water and blackout drapes/curtains. Beds feature premium bedding. 32-inch Smart televisions come with digital channels.

Bathrooms include showers. This San Juan de los Lagos hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Stay in one of 98 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Enjoy a satisfying meal at RESTAURANTE REFUGIO serving guests of Hotel Refugio. Continental breakfasts are served on weekends from 8:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Continental breakfasts are available for a surcharge between 8:00 AM and 11:30 AM on weekends.
RESTAURANTE REFUGIO - Onsite buffet restaurant.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A restaurant

Restaurants on site

  • RESTAURANTE REFUGIO

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting

We should mention

No pets and no service animals are allowed at this property

Hotel Refugio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 232 out of 294 reviews
Rating 8 - Good. 50 out of 294 reviews
Rating 6 - Okay. 5 out of 294 reviews
Rating 4 - Poor. 2 out of 294 reviews
Rating 2 - Terrible. 5 out of 294 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friends & Family
Stayed 3 nights in Dec 2024

10/10 Excellent

María Olivia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicacion,servicio y comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Gran locación y excelente servicio del staff
Stayed 1 night in Dec 2024

8/10 Good

Alfonso

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean. Friendly staff. Water took a while to get hot, otherwise, 10/10.
Stayed 1 night in Nov 2024

2/10 Terrible

Blanca

Stayed 1 night in Nov 2024

10/10 Excellent

HOLY LAND TOURS

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowd area, very noisy after midnight we can hear the kids screaming on the street.
Stayed 2 nights in Sep 2024

6/10 Okay

Alejandro

Travelled with family
Liked: Cleanliness, staff & service
The only thing I would complain about that the rooms didn’t have air conditioning. The fan was at very low speed not enough to keep us comfortable. The room felt like a sauna.
Stayed 1 night in Sep 2024

8/10 Good

Angel, Cocula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walking distance, the rooms were very clean as well as the sheets and no noise at night. Theres no fridge in the rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Clean hotel.
Stayed 1 night in Jul 2024

8/10 Good

Darin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice no frills hotel, good location
Was attending a friends wedding and they secured a group rate at this location. No air conditioning in rooms. No irons/ironing boards in room but we’re available. Rooms themselves were very clean and comfortable. No English speaking staff on site. Can make it a little difficult to communicate.
Stayed 2 nights in Jun 2024

8/10 Good

Subhashni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds are too hard
Stayed 4 nights in Jun 2024

8/10 Good

Filiberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Martha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable La atención de sus empleados es muy buena. Muy buena ubicación
Stayed 4 nights in Jun 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this Hotel made my stay unforgettable! Thank you to the overnight Clerk and Cleaning Lady! They were awesome and very nice to me every time I needed of their services.
Stayed 5 nights in Jun 2024

10/10 Excellent

Luz A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regreso definitivamente 👌
Stayed 3 nights in Jun 2024

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 7 nights in May 2024

10/10 Excellent

Josie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall very clean and well maintained. Our room was spacious and comfortable. The hotel parking was very convenient and easy to access.
Stayed 4 nights in May 2024

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great, we highly recommended
Stayed 3 nights in May 2024

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is very good , we like this hotel a lot , We stayed here for 10 days , we recommended
Stayed 1 night in May 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Fabiola

Travelled with group
It was a great stay. Staff at the reception were amazing. Rooms were very clean. Make sure you check your reservation includes AC. There was a mistake with ours in there system but the receptionist was kind and helped us get a room with AC without an attitude or excuses. Would stay again
Stayed 2 nights in May 2024