Casa Carolina Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Carolina Hotel

Exclusive Double Room | Pool
Deluxe Double or Twin Room, 1 Bedroom
LCD TV, heated floors
Lobby
2 outdoor pools, pool loungers

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Breakfast included
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Calle del Arzobispado 34 -14, Cartagena, Bolivar, 1957-5
  • Casa del Marques de Premio Real
    2 min walk
  • Bolivar Square
    3 min walk
  • Cartagena Cathedral
    3 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    16 min drive

Room options

Exclusive Double Room

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Exclusive Double Room, 1 Bedroom

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double or Twin Room, 1 Bedroom

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Bedroom

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cartagena

With a stay at Casa Carolina Hotel in Cartagena (Cartagena Walled City), you'll be a 2-minute drive from Clock Tower and 10 minutes from Bocagrande Beach. .This historic hotel is 0.1 mi (0.1 km) from Catedral and 0.1 mi (0.1 km) from Cartagena's Gold Museum.

What's nearby

  • Bolivar Square - 3 min walk
  • Clock Tower - 5 min walk
  • Cartagena de Indias Convention Center - 7 min walk
  • Walls of Cartagena - 8 min walk
  • San Felipe de Barajas Castle - 2 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 16 min drive

Restaurants

  • ‪Mirador Café & Bar - ‬1 min walk
  • ‪Época - ‬1 min walk
  • ‪Mirador Gastro Bar - ‬1 min walk
  • ‪Tu Candela Bar - ‬2 min walk
  • ‪Portho’s - ‬1 min walk

About this property

Casa Carolina Hotel

Historic Cartagena hotel in Cartagena Walled City with 2 outdoor swimming pools
Casa Carolina Hotel offers 15 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Treat yourself to a stay in one of the 15 individually decorated guestrooms, featuring heated floors and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and supervised childcare.
Mingle with other guests at the complimentary reception, held daily. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to noon.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and noon. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–noon
  • Free daily reception
  • Hosted evening meal available daily for a fee

Things to do

  • 2 outdoor pools
  • Spa services

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Separate living room
  • Supervised childcare

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • 19 bathrooms
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 20000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Casa Pombo
Casa Pombo Apartment
Casa Pombo Apartment Cartagena
Casa Pombo Cartagena
Casa Pombo
Casa Carolina Hotel Hotel
Casa Carolina Hotel Cartagena
Casa Carolina Hotel Hotel Cartagena

Casa Carolina Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 87 reviews" "
Rating 8 - Good. 16 out of 87 reviews" "
Rating 6 - Okay. 6 out of 87 reviews" "
Rating 4 - Poor. 1 out of 87 reviews" "
Rating 2 - Terrible. 2 out of 87 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

6/10 Okay

melinda

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Garnik

Travelled with family
Liked: Cleanliness, staff & service
So unique hotel very Privacy
Stayed 1 night in Sep 2022

10/10 Excellent

Abbie

Stayed 1 night in Aug 2022

6/10 Okay

Erica

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2022

10/10 Excellent

Matt

Stayed 1 night in Apr 2022

10/10 Excellent

Jose, Miami

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, just the pluming system It’s all and don’t work properly when taking a shower. But that’s ok. The rest of the people dry it’s amazing and the people that work there respectful and helpful
Stayed 1 night in Mar 2022

10/10 Excellent

dawn

Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2022

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness
Stayed 2 nights in Jan 2022

10/10 Excellent

Camilo

Liked: Cleanliness, room comfort
Best in Cartagena
Beautiful place. Breathtaking architecture and great staff.
Stayed 1 night in Aug 2021

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, room comfort
Nice but very inconvenient for electronics!
Great hotel, extremely well located, incredible and very nice staff. Rooms are generous in size. However, if you plan to stay for a week or so, as I did, remember to bring one or two extension chords. There is physically no place (different than the high table) to plug any laptop, telephone, chargers, etc. A big inconvenience if you go there in business or family recreation. The desk on the room has absolutely no place to plug anything, none, period. No idea who designed this hotel renovation, but in today’s technology devices none of them are served by this hotel. Strongly recommend that the worn down night table lamps be replaced by ones that provide that feature.
Stayed 6 nights in Jun 2021

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort
Amazing stay! Highly recommended.
It was amazing, the hotel is beautiful with great AC (much needed). The staff were so helpful, they were able to get us some food and drinks after hours during the curfew. They knew how to get a hold of the doctors for a covid test. I will be back.
Stayed 3 nights in May 2021

10/10 Excellent

Mercedes

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Mercedes

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, room comfort
Beautiful Pictures
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities
Overall enjoyed my stay here! Only complaint was the construction and lack of front desk upon arrival, but the staff was very helpful otherwise.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house was beautiful, amazing staff, friendly and helpful, the location fantastic... Everything was great.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel and staff it’s absolutely gorgeous. The bed could’ve been softer though, but I’d stay here again in an instant
Stayed 4 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Aug 2019