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Acacia Boutique Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Acacia Boutique Hotel

Outdoor pool
On the beach, white sand
Outdoor pool
Lobby sitting area
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
8 Taft Street, Condado, San Juan, 00911
  • Playa Ocean Park
    7 min walk
  • Museo de Arte de Puerto Rico
    13 min walk
  • Plaza del Mercado
    20 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    14 min drive

Room options

View all photos for Best Available Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Best Available Room

  • Sleeps 2
  • 1 Double Bed

View all photos for King Deluxe Accessible

King Deluxe Accessible

King Deluxe Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Full Standard

In-room safe, blackout curtains, soundproofing, iron/ironing board

Full Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Queen Ocean View

Queen Ocean View

Queen Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

In-room safe, blackout curtains, soundproofing, iron/ironing board

King Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Standard

King Standard

King Standard

  • Sleeps 2
  • 1 King Bed

Double King

  • Sleeps 6
  • 2 King Beds

View all photos for Double Double

Double Double

Double Double

  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool

At Wind Chimes Boutique Hotel

Pool
Pet-friendly
Free WiFi
Air conditioning
3.9 out of 5, Good, (1017)
The price is NZ$250
for 1 night
includes taxes & fees
9 Dec - 10 Dec
At Wind Chimes Boutique Hotel

About the area

San Juan

With a stay at Acacia Boutique Hotel in San Juan (Santurce), you'll be within a 5-minute drive of Casino del Mar at La Concha Resort and Jose Miguel Agrelot Coliseum. .This beach hotel is 2.4 mi (3.8 km) from Condado Beach and 2.9 mi (4.7 km) from Pan American Pier.

What's nearby

  • Museo de Arte de Puerto Rico - 13 min walk - 1.2 km
  • Casino del Mar at La Concha Resort - 20 min walk - 1.7 km
  • Pan American Pier - 5 min drive - 4.7 km
  • Puerto Rico Convention Center - 6 min drive - 5.0 km
  • Condado Beach - 7 min drive - 3.9 km

Getting around

  • Domenech Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Bebo's Cafe - ‬5 min walk
  • ‪La Cueva Del Mar Calle Loiza - ‬7 min walk
  • ‪Dulcesalado - ‬4 min walk
  • ‪Cafe Regina - ‬2 min walk
  • ‪Tostado - ‬6 min walk

About this property

Acacia Boutique Hotel

Beachfront hotel with relaxing spa services
Acacia Boutique Hotel offers 21 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. 26-inch LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This San Juan hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 21 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and ceiling fans, and housekeeping is provided daily.
Take advantage of recreation opportunities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in San Juan? This hotel has facilities measuring 592 square feet (55 square meters), including conference space.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • Access to nearby outdoor pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Access to nearby outdoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (592 square feet)

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch LCD TV
  • TV channels

More

  • Access via exterior corridors
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: [At Wind Chimes Inn]

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)
Welcoming dogs only
2 total (up to 30 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Acacia Boutique
Acacia Boutique Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique San Juan
Acacia Hotel
Acacia Seaside Hotel
Acacia Seaside San Juan
Acacia Boutique Hotel Hotel
Acacia Boutique Hotel San Juan
Acacia Boutique Hotel Hotel San Juan

Acacia Boutique Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 336 out of 1003 reviews" "
Rating 8 - Good. 213 out of 1003 reviews" "
Rating 6 - Okay. 163 out of 1003 reviews" "
Rating 4 - Poor. 109 out of 1003 reviews" "
Rating 2 - Terrible. 182 out of 1003 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Desire

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Jeannie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff not friendly, room are too small, my room left with 1 hanger, a broken chiller fridge and a small dressing chair. toilet flashing system broken.
Stayed 4 nights in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Property was nice overall. It's very cute and quiet, the pool was too hot to ever get in. Not sure if it was heated but too hot for my liking.
Stayed 5 nights in Aug 2024

6/10 Okay

Markesha

Travelled with family and small children
Disliked: Amenities
This property has NO parking at all. Hotel rooms very small. Daily rate is way over priced. Rate should be no more than $80.00. I wouldn’t stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Jervina

Liked: Cleanliness, staff & service, property conditions & facilities
We had an emergency and suddenly needed a different hotel. The staff were helpful in helping my family and I settle in. And the restaurant…… BEST PANCAKES EVER!!!!!!!
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!
Stayed 3 nights in Aug 2024

8/10 Good

Shandalyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ROOM WAS CLEAN, STAFF WAS NICE , ROOMS DIDNT HAVE PHONES SO YOU NEEDED TO WALK DOWN TO FRONT DESK FOR NEEDS, NO MICROWAVE TO WARM FOOD , BUT OVERALL I WOULD STAY AGAIN AND RECCOMMEND .
Stayed 4 nights in Aug 2024

8/10 Good

Angel, Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love the unique old classic look that it has . It makes you feel at home and more personal space than a regular hotel. I didnt get to try the jacuzzi but it look amazing and cozy . It was a really good vibe !
Stayed 1 night in Jul 2024

2/10 Terrible

Ting

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Neither Expedia nor Acacia honored the cancellation charge of one (1) evening 13June as my son and I traveled to El Yunque instead of staying at Acacia. I had called well in advance of the several deadline (and before midnight). Also, the room provided by Acacia on 12June was not an ocean view as I had requested and booked from Expedia. Upon discussing with the front-desk personnel, it was stated that Expedia determines which rooms are ocean and the room they provided me on 12June had been "approved" by Expedia. I spent several hours chatting with Expedia via Expedia's chat feature and nothing was resolved. To-date, I still have neither received a refund for the 13June non-stay nor money back for the non-ocean view room. Highly disappointed in both Expedia and Acacia. I will most likely not use Expedia now for my next trip of Camino de Santiago.
Stayed 2 nights in Jun 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
This is a very unique property and is like living it the past. Really like the wrap around balcony on unit 302 which has partial views of the beach. Room/bed comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Shayla

Travelled with partner
Very nice clean would stay here again
Stayed 4 nights in Jul 2024

2/10 Terrible

Nilsa, Atlantic City

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Waited 15 min for someone to shoe up to check me in. No towels in room. Mold in bathroom . No tv worst experience ever
Stayed 2 nights in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service
Very cute and cozy hotel staff was so accommodating and friendly will definitely return
Stayed 3 nights in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely beautiful!
Stayed 1 night in Jul 2024

2/10 Terrible

Tyangela

Stayed 4 nights in Jul 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its right on the beach its small so rge entire staff lnows you and is wonderful!!! They have door men guarding the front doors so u were def safe
Stayed 4 nights in May 2024

6/10 Okay

Randy

Liked: Staff & service
The price was good on Expedía $130 with tax and everything.Good walk really easy to the beach like 2 min. Very cool balcony. Place for dinner by walking near by. Hot little pool, the cold one is in the corner of the street, they have like 3 hotels near from this. Bad, is no parking, air conditioning is not cold enough.
Stayed 1 night in Jul 2024

2/10 Terrible

Linnette

Disliked: Property conditions & facilities
Dirty, nasty locks were broken, rooms small and hot just terrible
Stayed 4 nights in Jul 2024

2/10 Terrible

Nikki

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Description said ocean view. Def not that. Said soundproof rooms. Was so noisy we didn’t get a full nights rest. A c didn’t work. We asked politely to refund the prepaid days. Took them 3 days to reply. No apology no offer to fix situation. Feel like we were completely lied to and got taken advantage of. Not at all as described . We worked so hard for this vacation and the hotel was far from restful. It was a nightmare
Stayed 5 nights in Jul 2024

4/10 Poor

Jorel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was not good
Stayed 4 nights in Jul 2024

6/10 Okay

jessica, Orlando

Only downfall is no parking, and should have an additional in side of the room lock.
Stayed 1 night in Jul 2024

10/10 Excellent

Angeles

Stayed 3 nights in Jul 2024

4/10 Poor

Shani

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was not the most hospitable. When we arrived to the room it was extremly hot. The bathroom was like a sauna, not very clean and did not have any towels. When we went to the front to get towels, there were no wash cloths either. Luckily there were pharmacies nearby. We had to purchase our own wash cloths and cleaning supplies in order to do a full cleaning in the bathroom. The location was convenient to everything and very close to the beach. The restaurant onsite is very small, reservations only and expensive. We never actually ate in the restaurant. Rather, we called to order and picked up the food to eat in our room (breakfast only). You are better off walking 6 minutes down the road and trying the many dining options. I would stay in this area again but not this particular hotel.
Stayed 3 nights in Jul 2024

2/10 Terrible

brett

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel on the same day of my flight only to be told the flight was canceled due Microsoft outage at airport. I attempted to cancel explaning the circumstances to Expedia and the hotel with out consideration refused to provide a refund. I posted the information to my YouTube Channel in full detail as to why to avoid booking through Expedia and book directly yourself to avoid such barbaric customer service. Lastly why to avoid such hotel and lack of customer service location.
Stayed 1 night in Jul 2024