4/10 Poor
Jason
Travelled with partner
3 Jan 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
This is beautiful property. It has so much potential to be a great place, but the flaws are hard to get past to give good ratings. We were there 6 nights and had no hot water in the shower. The sink water was hot but not the shower. We informed the front desk and it was never corrected. Come to find out the tankless hot water heaters are only meant for one sink.
Also, housekeeping it not at all thorough. They only made our bed. They would take towels and not leave new ones. We never had wash clothes. They did not leave toilet paper. They did not take our dirty coffee cup, didn’t leave anymore coffee. They did however leave a note asking for a tip, which we left one until we realized they were not doing anything. The rooms are very small. They do not have closets or dressers, so we lived strictly out of our suitcases. They one small vanity mirror. It would be an easy add to put a full length mirror on the bathroom door. The tv is not centered with the bed, easy fix. The bathroom sink on top of a very small vanity makes it where you cannot even place your bathroom bag on top while you get ready.
The pool area is beautiful. The pool bathroom was dirty. The landscaping and ambience is very nice, peaceful. The guys at the front desk are super friendly. I hope they work on making some adjustments and become better hosts.
Jason
Stayed 6 nights in Dec 2024