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Casa Santurce - Hostel

1.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Santurce - Hostel

View from property
Deluxe Studio Suite
Full-sized fridge, microwave, oven, stovetop
Balcony
Check-in/check-out kiosk

Reviews

6.8 out of 10

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
1050 Calle Mariana, San Juan, 00907
  • Conservatory of Music of Puerto Rico
    4 min walk
  • Burger King
    1 min walk
  • Hato Rey Station
    9 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    11 min drive

Room options

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Shared Dormitory Female Only, 6 Bed Shared Dormitory

Standard Shared Dormitory Female Only, 6 Bed Shared Dormitory

Standard Shared Dormitory Female Only, 6 Bed Shared Dormitory

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Standard Shared Dormitory - 10 Bed Mixed Shared Dormitory

Standard Shared Dormitory - 10 Bed Mixed Shared Dormitory

Standard Shared Dormitory - 10 Bed Mixed Shared Dormitory

  • 23 sq m
  • Sleeps 1
  • 1 Twin Bunk Bed

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Private Twin Room with Bathroom

Private Twin Room with Bathroom

Private Twin Room with Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

Similar properties

Front of property

Bposhtels San Juan

Pool
Breakfast included
Free WiFi
Air conditioning
4.2 out of 5, Very good, (55)
The price is NZ$110
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Bposhtels San Juan

About the area

San Juan

Located in San Juan (Santurce), Casa Santurce - Hostel is a 4-minute walk from Conservatory of Music of Puerto Rico and 9 minutes by foot from Mora. .This hostel is 1.5 mi (2.5 km) from Puerto Rico Convention Center and 2.5 mi (4 km) from Jose Miguel Agrelot Coliseum.
View more Hostels in San JuanOpens in a new window

What's nearby

  • Casino del Mar at La Concha Resort - 13 min walk
  • Pan American Pier - 4 min drive
  • Puerto Rico Convention Center - 4 min drive
  • Jose Miguel Agrelot Coliseum - 5 min drive
  • Condado Beach - 6 min drive

Getting around

  • Domenech Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 20 min drive

Restaurants

  • ‪Miramar Food Truck Park - ‬3 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Café Restaurant El Camarón - ‬4 min walk
  • ‪Pure and Natural - ‬4 min walk
  • ‪El Normandito - ‬1 min walk

About this property

Casa Santurce - Hostel

Hostel in San Juan, a quick walk to Conservatory of Music of Puerto Rico
Casa Santurce - Hostel offers 9 air-conditioned accommodations with shared/communal kitchens. Full-sized refrigerators/freezers and microwaves are provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 9 air-conditioned rooms featuring microwaves. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Featured amenities include luggage storage, laundry facilities, and microwave in a common area.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking

Things to do

  • Billiards/pool table

Family friendly

  • Full-sized fridge
  • Laundry facilities
  • Microwave

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Shared microwave
  • Shared fridge
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Towels

Entertainment

  • TV/satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Microwave
  • Oven
  • Fridge
  • Shared kitchen access
  • Stovetop

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Late check-in subject to availability
Late check-in fee: USD 10.00 for check-in between 10 AM and 11 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-in fee: USD 10.00 for check-in between 10 AM and 11 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Casa Santurce Hostel San Juan
Casa Santurce Hostel
Casa Santurce San Juan
Casa Santurce
Casa Santurce Hostel San Juan
Casa Santurce - Hostel San Juan
Casa Santurce - Hostel Hostel/Backpacker accommodation
Casa Santurce - Hostel Hostel/Backpacker accommodation San Juan

Casa Santurce - Hostel Reviews

Reviews

6.8
Rating 10 - Excellent. 81 out of 217 reviews" "
Rating 8 - Good. 38 out of 217 reviews" "
Rating 6 - Okay. 27 out of 217 reviews" "
Rating 4 - Poor. 18 out of 217 reviews" "
Rating 2 - Terrible. 53 out of 217 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Tinki

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door lock of the room was loosened and felt unsecured. Then found out the toilet was leaking, the reception apologized and said she notified the owner that it's totally okay if I plan to stay somewhere else and refund the full amount. However the owner later emailed me saying that the water leaking was fixed and claimed that I didn't wait long enough for them to resolve the problem therefore he/she will not refund me. Very terrible owner and very frustrated
Stayed 1 night in Sep 2024

6/10 Okay

Wayland

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Samantha

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not as advertised
I arrived off the ferry and went to the hotel early to drop off my bags. I asked a person on site where I could take my bags and she said I could go wait in the kitchen. I got there and was asking in Spanish if I was in the right place. Someone else told me to stop speaking Spanish and just speak English. I'd been on my trip for several weeks already and this was the first time anyone insisted that I speak English. When I returned later to check in, they tried to put me in room 1A but the outer door lock was broken. They moved me to 1B, but in that room many things were broken or dirty--chair, tables, bathroom door. If the staff had just been a little nicer, it would be easy to overlook the problems with the room. It was frustrating to have to pin the bathroom door shut with a table because you can't leave the door to the bathroom open in most tropical places or the AC will escape. Plus the table I had to use was sticky and broken. Please see pics.
Stayed 2 nights in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
Staff great as usual
Stayed 3 nights in Aug 2024

6/10 Okay

DANIEL

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff and service is excellent 10/10 Property can use significant investment Be careful with the lose dogs on Calle Marginal
Stayed 3 nights in Jul 2024

2/10 Terrible

Victor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly, it was not what you see in the pictures. If you want to go to a good place in PR, that looks folkloric and rustic where you can at least feel save while you sleep, this is not the place.
Stayed 2 nights in Jul 2024

4/10 Poor

Jennypher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staffs was really great and helped me every time I need, but the room I was was not so good, it was hot and the facilities in the bathroom were really poor
Stayed 7 nights in Jun 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will return! Loved the stay
Love the place! Love the vibe! Everyone is nice and welcoming!
Stayed 1 night in Jun 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grateful and love this place!
I traveled solo for the second time and as a woman, it can be a little nerve racking. The staff and volunteers at Casa Santurce made me feel so welcomed and even though I arrived at 2am after the check in hours were closed. One of the staff members, Kelly, happen to come out and get me into my room! I was so thankful and grateful! I was ready to sleep on the floor lol. Sadie, Wasabi, Justice, Carmine and Sunny were such kind and real straight up people! Which is hard to find so thank the Lord for them !! They helped me figure out the bus, activities I could do and genuinely were just fun to hangout and converse with. I’m loving this hostel life and even when the AC broke for one night they were so apologetic and quick to get it fixed the same day! They were even willing to move any of us to a different room with a working AC if they couldn’t figure it out. But they did! This house is also pretty central to anything near San Juan so it made getting around with a quick Uber or even to walk. The other people staying in the hostel were also super friendly and great to check out places together with when I didn’t want to be by myself! This is a great place to meet people from different parts of the world and turned into some good new friends! Gracias por todo Cafe Santurce y nos vemos pronto!!!
Stayed 6 nights in Jun 2024

10/10 Excellent

newton

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente para algo improvisado
Stayed 1 night in Jun 2024

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Santurce
Stayed 1 night in Jun 2024

2/10 Terrible

Paula

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like anything about the property. It was dirty. The bathroom was dirty. Very little water comes out of the shower while taking a shower. The toilet never stops flushing by itself. There's roaches running around the room, some got into my suitcase and at that point, it was very late at night but I managed to book another Hotel I called an Uber and got the heck out of that place. I managed to stay only one night. I still had 3 nights left, but they refused to give me back my money for the remaining nights. Worse place EVER!!! I will not recommend Casa Santurce to my worse enemy. I still would like to get my money back. Expedia should not promote this place on their site.It makes you guys look bad. This place has so many bad reviews and I should have read them. I wasn't thinking. I still want my money back.
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Quiet, comfortable bed, that's it.
I stayed in a private bedroom. I didn't receive the self check in email. Luckily, someone who worked there was hanging out and could help me after hours, as I arrived after midnight. The room is extremely basic, but the bed was comfortable. There was electricity when I checked in. There was A/C. There was Wi-Fi. No electricity, and no water whatsoever on the property nor neighboring properties due to an electrical outage in the neighborhood when I checked out. I did get a quiet and comfortable night's sleep.
Stayed 1 night in Apr 2024

4/10 Poor

Gerry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

2/10 Terrible

Julia

Stayed 4 nights in Mar 2024

6/10 Okay

Angel

When arrived checking in host letme know there was no power, i left and found another location. I know is not their fault but i need a refund. I still have two nights book on 16th and 17th hopefully the issue is solved. Ill call before showing up for sure. No harm done.
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
Unsafe, unsanitary! Power went out, no running water, bugs started invading room, mosquitoes and cochroaches!
Stayed 6 nights in Feb 2024

10/10 Excellent

Jerrison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Sufia

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not recommend staying here
The staff is friendly and will take you the best places to go out for nightlife in the La Placita neighborhood. However, beyond that, everything was bad. The air-conditioner did not work, and despite asking the staff about this, no solution was provided, other than being told to unplug it and plug it back in. This led us to need to leave the windows open to have some air flow, which meant we were covered in mosquito bites after our stay there. Mind you that we were there in February, and it was ~80 degrees at night, so the heat and stuffiness would have been way worse if you were there during the summer. It is also very loud in the area -- roosters, cars, other people at the hostel, etc. The beds were not comfortable, and the sheets had stains. The bathroom was very small (you could not sit on the toilet the correct way, had to sit sideways) and did not have a mirror. The pictures advertise an indoor common area, as well as a kitchen with a full fridge, but there is only an outdoor kitchen area with mini-fridges that were very full already and not cleaned. Some of the stairs are broken, and you have to be very careful about where you step for your foot not to go through a certain part of the stair. The wifi did not work at all. In addition, there was only one towel for two people in the room, and we had to ask for an additional one. Overall, the hostel is very rundown, and despite the cheap price, I have stayed in cheaper hostels that were in farrr better conditions.
Stayed 2 nights in Feb 2024

10/10 Excellent

Carter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay at Casa Santurce! Loved the social atmosphere, friendly staff, and lots of activities. Will absolutely stay here again my next time in San Juan!
Stayed 4 nights in Feb 2024

4/10 Poor

Patrick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

2/10 Terrible

Leslie

Disliked: Cleanliness, property conditions & facilities, room comfort
go to the location and someone else’s shoes/clothes were on my bed that clearly stated my name. Got to the location at 1am and only took 1 minute before deciding not to stay and finding somewhere else .
Stayed 1 night in Jan 2024

2/10 Terrible

Teawonna

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looked like a jail cell I walked in and walked out out when I asked for a refund they refused to give it back . I saw a roach on the floor and kitchen was outside with nets and flies swarming around . Then as I was waiting on my Uber outside a huge rat ran past my feet . Worst experience I ever experienced in my life
Stayed 1 night in Jan 2024

6/10 Okay

Sabrina

Travelled with group
Disliked: Cleanliness, property conditions & facilities
You Get What You Pay For
Overall, you get what you pay for. It was only about a 10-minute drive from the airport, a short walk to the beach and 2 areas to bar hop, and only about a 20-minute drive from old SJ, which was great as we did not have to Uber much. The discount on the El Yunque tour (highly recommend) was great as well. When we arrived, we were immediately helped and shown to our room, which was the single dorm. When inside, we noticed the AC did not work, and the only source of airflow was a fan that also turned on the light, meaning we could not have it on at night. Additionally, there was no blanket (only a top sheet), and for 2 guests we were only given one towel. The bathroom was so small we had to sit sideways on the toilet, and the hot water in the sink did not work. On the last night, the room became very humid and muggy to the point where water was dripping from the ceiling causing our floors, bed, bags, and clothes to be wet. I can't say I regret staying here because of how cheap it was, but I don't think I would stay here again.
Stayed 4 nights in Jan 2024