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CasaBlanca Hotel

3.5 star property

Photo gallery for CasaBlanca Hotel

Rooftop terrace
Reception
Bar (on property)
Double Room, 2 Queen Beds
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
316 Calle Fortaleza, San Juan, 00901
  • Port of San Juan
    ‪6 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

Double Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe

Standard Room, 1 Queen Bed

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Terrace/patio

La Terraza de San Juan

  • Pool
  • Free WiFi
  • Breakfast available
  • Bar
4.1 out of 5, Very good, (1014)
The price is NZ$451
for 1 room
includes taxes & fees
17 Apr - 18 Apr
La Terraza de San Juan

About the area

San Juan

With a stay at CasaBlanca Hotel, you'll be centrally located in San Juan, within a 5-minute drive of Port of San Juan and Pan American Pier. .This hotel is 2.5 mi (4 km) from Condado Beach and 2.8 mi (4.6 km) from Puerto Rico Convention Center.

What's nearby

  • Port of San Juan - 6 min walk - 0.5 km
  • Castillo San Felipe del Morro - 18 min walk - 1.5 km
  • Pan American Pier - 3 min drive - 2.0 km
  • Condado Beach - 5 min drive - 4.1 km
  • Puerto Rico Convention Center - 6 min drive - 4.6 km

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Raíces - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Mojito's Restaurant - ‬2 min walk

About this property

CasaBlanca Hotel

Mediterranean hotel with a rooftop terrace and a 24-hour front desk
CasaBlanca Hotel offers 32 accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature pillowtop mattresses. 36-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Stay in one of 32 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. This Mediterranean hotel also features wedding services, a television in a common area, and a vending machine.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 15.0 per night

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

Property is also known as

CasaBlanca Hotel San Juan
CasaBlanca San Juan
CasaBlanca Hotel Hotel
CasaBlanca Hotel San Juan
CasaBlanca Hotel Hotel San Juan

CasaBlanca Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 867 out of 1400 reviews
Rating 8 - Good. 287 out of 1400 reviews
Rating 6 - Okay. 134 out of 1400 reviews
Rating 4 - Poor. 67 out of 1400 reviews
Rating 2 - Terrible. 45 out of 1400 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Carlos

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Durty towells
Towells are not clean
Stayed 1 night in Dec 2024

8/10 Good

Stephanie, Roxbury

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Adanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is one of the worst hotel that I ever stayed in .
Stayed 3 nights in Dec 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the staff were very friendly and helpful! They were all outstanding!
Stayed 2 nights in Dec 2024

8/10 Good

Karl Josef

Stayed 3 nights in Dec 2024

8/10 Good

Rachel

Stayed 4 nights in Dec 2024

10/10 Excellent

Luda

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice right in downtown.
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
This hotel is in a perfect location for exploring Old San Juan. Comfortable beds, good breakfast! The shower in our room lacked pressure. We didn’t make it up to enjoy the rooftop jacuzzi, but would do so on another stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Arthur

Stayed 2 nights in Dec 2024

10/10 Excellent

Meredith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfectly situated in Old San Juan within walking distance to many things, including the cruise port. The amenities (tubs/hot tubs) were perfect for relaxing after a long day of site seeing and the views are spectacular! I suggest bringing a sound machine as the walls are very thin, and the roads are very trafficked so it was hard to sleep. It was a great experience for one night, but grateful we didn't spend more than one night there due to the lack of sleep.
Stayed 1 night in Dec 2024

4/10 Poor

EY

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
When we checked into the hotel, we were assigned a room on the main floor in a high traffic area. The room also had no windows. We asked to be moved to a different room but we told that we could not be accommodated. As expected, our room was extremely noisy until 4 am with people loudly coming and going, as well as using vending machines directly outside our room. We expressed our concern to the employees at the front desk the next morning but received no compensation. I would not recommend staying at this Hotel on the main floor. We got no sleep. Highly disappointing!

4/10 Poor

Shaida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money at this 2 Star hotel!
No Hot water Kettle, Coffee maker, Iron, soap dish in the room. No room service, or cleaning of the room for 2 days in a row. Stained bed sheets & towels provided. Coffee downstairs was always empty. Highly charged, too expensive 2 star hotel. Conveniently located in Old town.
Stained bed sheets on our bed.
Stained towels given to us at the reception.
Stained towel given to us at the reception.
Stained towel
Stayed 4 nights in Dec 2024

10/10 Excellent

Agnes

Stayed 2 nights in Dec 2024

8/10 Good

karrie

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room was very cold! Which is exactly what we needed after walking in the heat and humidity all day! The bed was comfortable and cozy. The elevated was a little sketchy but we were on the 3 rd floor so it was easy enough to take the stairs. The staff were quite accommodating, holding our luggage before we could check in. There is a small restaurant in that lobby that served a delicious breakfast. There is a speakeasy just off the lobby at night. I would definitely stay at Casa Blanca again!
Stayed 1 night in Nov 2024

10/10 Excellent

Mario, Northridge

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Luis Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing stay
This hotel looks much better in photos than in reality. Room was old and had a heavy smell similar to bug spray & windows would not open. Sink didn’t drain well, etc….didn't have a good nights sleep. Location was very good in old San Juan near the cruise port.
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location and very helpful staff.
Stayed 3 nights in Dec 2024

6/10 Okay

HAMIDREZA

Old but very polite and helpfull staff
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cool place! Great location and nice amenities on site. Glad I chose Casablanca for my time in Old Town.
Stayed 3 nights in Dec 2024

8/10 Good

Robin

Liked: Cleanliness, staff & service
My door did not lock and would continue beeping until it was addressed by the staff. They tried to repair it, but it was an ongoing issue that they were aware of. I needed to slam and lift the door in order to get it to click to be securely shut. I was concerned about someone being able to easily break in or for me to get trapped in the room.
Stayed 1 night in Dec 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from this place!
Stay away from this hotel! they dont provide the services they say they offer and when asked for compensation they refuse to do anything about it and they have the most rude attitude towards guests! AVOID!
Stayed 3 nights in Dec 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, close to restaurants, and tourist places. Very happy we stay here!
Stayed 2 nights in Dec 2024

10/10 Excellent

Caridad

Liked: Cleanliness, staff & service, property conditions & facilities
Fun place in Puerto Rico. Food was nice
Stayed 2 nights in Dec 2024