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Abitta Boutique Hotel, Ascend Hotel Collection

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Abitta Boutique Hotel, Ascend Hotel Collection

Suite, Multiple Beds, Non Smoking, Balcony (King) | Balcony
Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers
Front of property
Lobby
Standard Room, 1 King Bed, Non Smoking

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Hot tub
    Hot tub
  • Pool
    Pool

Explore the area

Map
Calle Clemenceau 6, San Juan, 00907
  • Casino del Mar at La Concha Resort
    6 min walk
  • Condado Beach
    11 min walk
  • Plaza del Mercado
    14 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    10 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (King)

Suite, Multiple Beds, Non Smoking, Balcony (King)

Suite, Multiple Beds, Non Smoking, Balcony (King)

  • 25 sq m
  • Lagoon view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

San Juan

With a stay at Abitta Boutique Hotel, Ascend Hotel Collection, you'll be centrally located in San Juan, a 6-minute walk from Casino del Mar at La Concha Resort and 11 minutes by foot from Condado Beach. .This hotel is 2.3 mi (3.6 km) from Pan American Pier and 2.3 mi (3.7 km) from Distrito T-Mobile.

What's nearby

  • Casino del Mar at La Concha Resort - 6 min walk - 0.5 km
  • Condado Beach - 11 min walk - 1.0 km
  • Distrito T-Mobile - 5 min drive - 3.7 km
  • Pan American Pier - 5 min drive - 3.7 km
  • Escambron Beach - 7 min drive - 4.1 km

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Stk - ‬2 min walk
  • ‪Serafina Restaurant - ‬4 min walk
  • ‪Tacos & Tequila - ‬4 min walk
  • ‪Semilla Kitchen and Bar - ‬1 min walk
  • ‪La Vergüenza Condado - ‬2 min walk

About this property

Abitta Boutique Hotel, Ascend Hotel Collection

Hotel with a 24-hour fitness center, a quick walk to Casino del Mar at La Concha Resort
Abitta Boutique Hotel, Ascend Hotel Collection offers 55 air-conditioned accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This San Juan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 55 individually decorated guestrooms, featuring refrigerators and microwaves. 50-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite at El Condado Gastrobar, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-out, and a 24-hour front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
El Condado Gastrobar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 25 per day; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-25 for adults and USD 10-25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • El Condado Gastrobar

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Corner/local shop
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Computer station
  • Coworking spaces

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 126
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 92
  • Hardwood flooring in room
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • Renovated entire property – October 2020
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 50-inch smart TV
  • TV channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150.00 per stay
  • Resort fee: USD 43.60 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 for adults, and USD 10 to 25 for children
  • Valet parking fee: USD 25 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel San Juan
Comfort Inn San Juan
San Juan Comfort Inn
Comfort Hotel San Juan
Comfort Inn Toa Baja
Toa Baja Comfort Inn
Comfort Inn San Juan Hotel

Abitta Boutique Hotel, Ascend Hotel Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 211 out of 400 reviews" "
Rating 8 - Good. 96 out of 400 reviews" "
Rating 6 - Okay. 45 out of 400 reviews" "
Rating 4 - Poor. 23 out of 400 reviews" "
Rating 2 - Terrible. 25 out of 400 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Fabiola

Travelled with family
Liked: Staff & service, amenities
The hotel definitely needs a few upgrades. However, the location is very convenient and the staff are wonderful. The diner attached also has amazing food.
Stayed 4 nights in Aug 2024

4/10 Poor

Revika, Boston

Disliked: Cleanliness
Stayed 4 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2024

6/10 Okay

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location, staff is great! But they really need some updates in the rooms, very old and outdated. The pool area is not big but it’s perfect, would recommend. Near beach and attractions.
Stayed 4 nights in Aug 2024

8/10 Good

Sarah

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super cute and quaint hotel. Hotel room was pretty clean but not spotless. Some dust/dirt in the corners of the room and shower but nothing too concerning. The only thing that was mildly concerning was the state of the surrounding area. It appears that abitta is expanding into the building next to it and there was a lot of work materials all over outside as well as in the standing building. So my only advice is to watch where you step if you visit in the near future. It was quite nice that they give a $25/day credit for the onsite restaurant. It was even nicer that they allowed us to have a late check out and use the credit to eat at the restaurant before the flight home.
Stayed 6 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Jamir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about abitta. the lady who wears the buns to the back and very fluent with her english was so helpful. i’m mad i wasn’t able to get her name. and also the overnight guy always helped. i loved the service and also the food was too gooddddd. you have to try the chicken and waffles. room was nice and spacious. i will be returning thank you abitta !
Stayed 5 nights in Aug 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed a Ábitta hotel for a solo night for 6 nights and I absolutely loved it. The staff were amazing and super friendly. I felt safe throughout my stay. Their restaurant had amazing food and drink options and I was not disappointed. The pool and gym were both clean and visually appealing. I would give this place a solid 8.5-9/10. I would definitely come back here if I visit Puerto Rico again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

ILIA

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, good service and attentions. A great boutique hotel. Only valet parking available which for me is expensive.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maggie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing stay!!! The smell when you walk in is amazing as well as the staff from front to back. The pool was so relaxing and then the hot tub was perfect after a long day of site seeing! Will def book again! 5
Stayed 1 night in Aug 2024

10/10 Excellent

Georgie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo increíble… nada más que decir
Stayed 3 nights in Jul 2024

10/10 Excellent

Evelyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love. The staff and facility were great. The food and the restaurant were great also
Stayed 4 nights in Aug 2024

6/10 Okay

Nikeyia

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Shantel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was great!
Stayed 5 nights in Jul 2024

10/10 Excellent

abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice
Amazing hotel and amazing staff Kiesha was AMAZING! She helped me set up a surprise birthday set up for my finance. Will be staying again
Stayed 4 nights in Jul 2024

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Janie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Abitta. Staff was very friendly and attentive. I considered the hotel very convenient and walkable to beach. Both pool and gym were cleaned and never crowded. I will for sure book with Abitta if I travel to PR again.
Stayed 3 nights in Jul 2024

4/10 Poor

Ashley

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about this property was that it was in close proximity to the beach and local restaurants. One of the hotel employees, Mindy was nice and helpful at check-in. What I didn’t like: Room: was not the cleanest upon arrival. Dirty sock on floor, shower hinge coming off, shower drain came off, red curly hair on the floor, no phone in the room, and chair was broken. Hotel could definitely use a better cleaning and upkeep, especially for the price. Restaurant: service was slow, tables dirty, overpriced, some menu items not available, and restaurant was closed randomly one day. The only nice thing is the hotel gives you a $25/night voucher for the restaurant, however tip is included which is annoying because the amount of tip they receive does not match the service.
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Stayed 4 nights in Jul 2024

8/10 Good

Sonia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Lily Grace

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, almost everything was walking distances
Stayed 5 nights in Jun 2024