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Condado Vanderbilt Hotel

5.0 star property

Photo gallery for Condado Vanderbilt Hotel

Beach/ocean view
On the beach, white sand, beach cabanas, sun-loungers
Interior entrance
Terrace/patio
Front of property - evening/night

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available

Explore the area

Map
1055 Ashford Avenue, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪7 min walk‬
  • Condado Beach
    ‪8 min walk‬
  • Puerto Rico Convention Center
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Ocean View, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Ocean View, Tower

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Oceanfront (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed with Sofa bed, Oceanfront (Commodore)

  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View, Tower

Room, 1 King Bed, City View, Tower

Room, 1 King Bed, City View, Tower

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Heritage)

Room, 2 Queen Beds (Heritage)

Room, 2 Queen Beds (Heritage)

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Bedroom, Terrace, Oceanfront

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 Bedroom, Terrace, Oceanfront

  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, City View (Commodore)

  • 76 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 3 Bedrooms, Oceanfront (Vanderbilt)

  • 271 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Room, 1 King Bed (Heritage)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (Heritage)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms, Terrace, Oceanfront (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Bedrooms, Terrace, Oceanfront (Commodore)

  • 118 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Oceanfront (Vanderbilt)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms, Oceanfront (Vanderbilt)

  • 241 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 2 Bedrooms, City View (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Bedrooms, City View (Commodore)

  • 118 sq m
  • City view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed, Ocean View, Tower

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Ocean View, Tower

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Oceanfront (Commodore)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, Multiple Beds, Oceanfront (Commodore)

  • 118 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 Queen Bed (Heritage)

Room, 1 Queen Bed (Heritage)

Room, 1 Queen Bed (Heritage)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Ocean View (Biltmore)

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Bedroom, Ocean View (Biltmore)

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, Oceanfront

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, Oceanfront

  • 152 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 Bedroom, Oceanfront

  • 76 sq m
  • Ocean view
  • Sleeps 2
  • 1 Twin Bed

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4.5 out of 5, Wonderful, (1179)
The price is NZ$1,039
for 1 room
includes taxes & fees
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About the area

San Juan

A stay at Condado Vanderbilt Hotel places you in the heart of San Juan, within a 10-minute walk of Condado Beach and Casino del Mar at La Concha Resort. .This beach hotel is 1.5 mi (2.4 km) from Pan American Pier and 1.9 mi (3.1 km) from Port of San Juan.

What's nearby

  • Casino del Mar at La Concha Resort - 7 min walk - 0.6 km
  • Condado Beach - 8 min walk - 0.7 km
  • Distrito T-Mobile - 4 min drive - 2.5 km
  • Pan American Pier - 4 min drive - 2.5 km
  • Puerto Rico Convention Center - 4 min drive - 2.8 km

Getting around

  • Domenech Station - 6 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 21 min drive

Restaurants

  • ‪Stk - ‬2 min walk
  • ‪Serafina Restaurant - ‬3 min walk
  • ‪Tacos & Tequila - ‬3 min walk
  • ‪Semilla Kitchen and Bar - ‬3 min walk
  • ‪La Vergüenza Condado - ‬4 min walk

About this property

Condado Vanderbilt Hotel

Luxury hotel on the beach, with 4 outdoor pools
Condado Vanderbilt Hotel offers 316 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 316 individually decorated guestrooms, featuring refrigerators and minibars. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mediterranean cuisine at 1919 Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. Cooked-to-order breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
1919 Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Ola Ocean Front Bistro - This beachfront bistro specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Patron Tacos & Tequila - Overlooking the ocean, this restaurant specializes in Mexican cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and transport

  • Valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11 AM for a fee: USD 35 to 50 for adults and USD 25 to 35 for children
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • 1919 Restaurant
  • Ola Ocean Front Bistro
  • Patron Tacos & Tequila

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Hot tub
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 20 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 35 to 50 for adults, and USD 25 to 35 for children
  • Valet parking fee: USD 30 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 2-device limit

Property is also known as

Condado Vanderbilt Hotel San Juan
Condado Vanderbilt Hotel
Condado Vanderbilt San Juan
Condado Vanderbilt
Condado Vanderbilt Hotel Hotel
Condado Vanderbilt Hotel San Juan
Condado Vanderbilt Hotel Hotel San Juan

Condado Vanderbilt Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1122 out of 1503 reviews
Rating 8 - Good. 202 out of 1503 reviews
Rating 6 - Okay. 98 out of 1503 reviews
Rating 4 - Poor. 45 out of 1503 reviews
Rating 2 - Terrible. 36 out of 1503 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The price of the food at the hotel is absolutely ridiculous!!! Way too expensive for this type of property.
Stayed 5 nights in Dec 2024

6/10 Okay

Luca

Travelled with partner
Liked: Staff & service, property conditions & facilities
We stayed a week at the Condado Vanderbilt Hotel in San Juan. The hotel / rooms are clean upon arrival and the staff is super friendly. The facilities (pool/gym) were excellent. However, we felt that the hotel and its restaurants are a bit overpriced (e.g. $20 for a glass of Rosé at the pool [excl. tax and tip]). In addition, rooms services did not clean our room meticulously (e.g. dust on bedside tabel, dirty mirrors).

6/10 Okay

Sadhish Kumar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was really disappointed with my stay here. Had picked this option because it had a high star rating by former guests. My experience was raw worse. We had an 8 night stay here and 4 of those days housekeeping neglected to make up our rooms. Had to call each evening so it could be done. Complained to front office and got a $150 credit but still not what I expected from a highly rated hotel. Also the beach access was very disappointing. Directly behind the hotel was a small beach with rocks and big waves. Had to walk a little further to a much larger beach but the Vanderbilt guests were confined to a very small area with limited view of beach whereas neighboring hotel had the majority of prime beach space.
Stayed 8 nights in Dec 2024

10/10 Excellent

Krystin

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel and service . Good location .beautiful decor
Stayed 4 nights in Dec 2024

4/10 Poor

Marlon, Chicago

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I will never book with Condado Vanderbilt again. I arranged a 20th wedding anniversary trip and virtually every part of it was bungled by the hotel. The concierge team was virtually useless with the exception of Fransisco - who was great. We had such high hopes going into the trip. They sent me a brochure with different tour options. But it turns out some of those tours weren’t actually available anymore - and they even booked me on the wrong type of tour. I was promised responses and follow ups to try to resolve their mistake l, but they never came. So I kept having to call and email them to try to get answers. The lack of communication was a huge red flag. But, this booking was during the holidays and we couldn’t find a feasible alternative hotel, so we kept this reservation. During our stay, we had a broken phone and coffee maker that were never fixed, it took multiple calls to housekeeping for basics. If you’re planning a vacation and want to actually relax - steer clear of this place.
Stayed 4 nights in Dec 2024

6/10 Okay

Lauren

Stayed 5 nights in Dec 2024

10/10 Excellent

Zhao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and services!
Stayed 6 nights in Dec 2024

10/10 Excellent

Kenshana

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
This is my second time staying here this time came with my son and it was the same experience staff was very nice and helpful hotel is very clean also.
Stayed 6 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the Condado area. Close to restaurants, on the beach, shopping, and Old San Juan.
Stayed 4 nights in Nov 2024

10/10 Excellent

Claris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Teyana

Stayed 1 night in Dec 2024

10/10 Excellent

ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 5 nights in Dec 2024

8/10 Good

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best hotel in San Juan
Stayed 3 nights in Dec 2024

10/10 Excellent

Wilian

Travelled with family
The Staff is very pleasant. The hotel is clean. Overall a wonderful experience ❤️
Stayed 3 nights in Dec 2024

10/10 Excellent

Jerry, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Brian

Stayed 6 nights in Dec 2024

10/10 Excellent

Christopher

Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate, luxurious hotel. Earned every one of their 5 stars. Staff was attentive and beautiful. The views of the ocean were stunning from our balcony. Look forward to staying again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and wonderful staff
Stayed 4 nights in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ahhhh....
I stayed here a little over 10 years ago, just after the property reopened and wondered what 10 years would have meant. The property is meticulously maintained, which, given the oceanfront location, is saying something. Very clean. Very high standard of service. Most often I'm somewhere that only refreshes the room after three nights - here it is every day plus a turn-down service. (They did miss one day, hence the one star downgrade.) Staff is pointedly friendly and efficient. We went to just be quiet and relax for a few days. We had a balcony room and were able to sit out and watch the water; could hear the ocean at night. Being oceanfront but not beachfront makes your experience of the water very private and very immediate. Walking distance to other good dining options and two walking minutes to the actual beach. Mission accomplished. We will come back.
Stayed 5 nights in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Refined experience and classic vibe, but property felt a little dated in certain ways. Small main pool and infinity pool open to families could get crowded. Beach area shared with La Concha resort was small with sporadic but helpful service. Pedestal sinks not practical for toiletry storage and no exhaust fan in bathroom made for rather aromatic shared experiences. Would have expected more of a wow factor if it was truly a 5-star resort.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Everything was beautiful and clean and the service was top notch (valet, bell boy, help desk, restaurant). The food at Ola was outstanding and I can’t wait to try the other restaurants. The one area for improvement would be to add more hooks in the bathroom to hang towels and a drying rack somewhere in the room for swimsuits.
Stayed 1 night in Dec 2024

8/10 Good

Alexis

Stayed 3 nights in Nov 2024