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Fortaleza Suites

3.5 star property

Photo gallery for Fortaleza Suites

Presidential Suite | Balcony
Lobby
Economy Room
Fortaleza Suite | Private kitchen
Presidential Suite | Living room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Port of San Juan
    ‪6 min walk‬
  • Pan American Pier
    ‪3 min drive‬
  • Puerto Rico Convention Center
    ‪6 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min drive‬

Room options

View all photos for Fortaleza Suite

Fortaleza Suite | Private kitchen

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Geronimo (Interior Room)

San Geronimo (Interior Room)

San Geronimo (Interior Room)

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Plaza Colon

Plaza Colon

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Felipe (Interior Room)

San Felipe (Interior Room)

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Cristobal Suite

San Cristobal Suite | Private kitchen

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Sebastian Suite

San Sebastian Suite

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

View all photos for San Jose (Interior Room)

San Jose (Interior Room)

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for San Justo (Interior Room)

San Justo (Interior Room)

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for La Princesa (Interior Room)

La Princesa (Interior Room)

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite | Private kitchen

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

View all photos for Luna (Interior View)

Luna (Interior View)

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Room

Economy Room

Economy Room

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sol (Interior View)

Sol (Interior View)

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

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About the area

San Juan

With a stay at Fortaleza Suites, you'll be centrally located in San Juan, within a 5-minute drive of Port of San Juan and Pan American Pier. .This guesthouse is 2.5 mi (4 km) from Condado Beach and 2.9 mi (4.6 km) from Puerto Rico Convention Center.
View more Guest houses in San JuanOpens in a new window

What's nearby

  • Port of San Juan - 6 min walk - 0.5 km
  • Castillo San Felipe del Morro - 18 min walk - 1.5 km
  • Pan American Pier - 3 min drive - 2.0 km
  • Condado Beach - 5 min drive - 4.1 km
  • Puerto Rico Convention Center - 6 min drive - 4.6 km

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Raíces - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Cafeteria Mallorca - ‬2 min walk

About this property

Fortaleza Suites

Colonial guesthouse in San Juan with a 24-hour front desk
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 14 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 60.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Property Registration Number 887900

We should mention

This property does not have elevators

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 1055 reviews
Rating 8 - Good. 243 out of 1055 reviews
Rating 6 - Okay. 90 out of 1055 reviews
Rating 4 - Poor. 26 out of 1055 reviews
Rating 2 - Terrible. 33 out of 1055 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with amazing staff!! Everything was perfect! Stayed in both the Sol and Luna rooms ! Both great but I preferred the Sol room… it was bigger!!
Stayed 1 night in Jan 2025

6/10 Okay

walter

Stayed 1 night in Jan 2025

10/10 Excellent

Lily, Portland

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in the middle of Old San Juan
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaoting

Stayed 1 night in Jan 2025

8/10 Good

John, Eugene

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location and reasonably priced. Ground floor rooms had no windows and stairs are steep. No elevator.
Stayed 1 night in Jan 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in Jan 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a amazing hotel! The staff is amazing and friendly and very helpful in a quick manner. Clean and convenient ! Has coffee and tea for guests. My third time staying !
Stayed 1 night in Jan 2025

8/10 Good

Dinnetzy, Philadelphia

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
. It was perfect to walk all old san juan. Its a good place to sleep but the room i stood in was the most affordable and didnt had much space to walk around. I had a big suitcase and had to put it in top of the bed n leave it there all my stay because my bed was really tall n i even had to jump a little bit to go on top because im kinda short. The room had only the bed space and bathroom and a little tanle to put your stuff on. With no drawers to put your clothes.so the room is good for 1 or 2 days but not for a long stay because i stood for 5 days n it was hard for me to messed with my suitcase
Stayed 4 nights in Nov 2024

2/10 Terrible

stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Beata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Siqi

Stayed 5 nights in Dec 2024

10/10 Excellent

Frailin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is the best place for stay at old San Juan ! You have everything close and it is really comfortable. I love it
Stayed 1 night in Dec 2024

10/10 Excellent

Roberto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. Will stay there again
Stayed 1 night in Jan 2025

8/10 Good

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Marco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible decision I make doing this reservation. I decide to take these presidential suites in thefortaleza the chairs are broken really bad conditions waiting for someone to seat and broke the chairs in order to charge you for a broken item which is really expensive and not good condition clean when you arrive and they have a lot of cockroach disgusting do not stay in this hotel some customers service are rude.👎
Stayed 4 nights in Jan 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The people was not mean but they were not helpful either. You could hear people from other rooms and lobby from your room. I could not sleep. I am not a picky person, but I would not stay at this hotel again.
Stayed 1 night in Dec 2024

10/10 Excellent

Adriennne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

wendy

Stayed 1 night in Jan 2025

10/10 Excellent

austin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Cole, San Francisco

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Nice place to stay in old town. Staff was very kind. Rooms was fine. Quiet. Property is a little dated but all in all fine.
Stayed 1 night in Jan 2025

8/10 Good

benot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had problems with the wather pressure and temperature.
Stayed 4 nights in Jan 2025