Hilton Garden Inn San Juan Condado

4.0 star property

Photo gallery for Hilton Garden Inn San Juan Condado

Beach nearby, beach towels
Sports facility
View from property
View from room
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Breakfast available

Explore the area

Map
886 Ashford Ave, San Juan, 00907
  • Condado Beach
    ‪7 min walk‬
  • Pan American Pier
    ‪20 min walk‬
  • Puerto Rico Convention Center
    ‪3 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪23 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bay View (Roll-In Shower)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Water View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony (Water View)

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Pool View)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Bay View

  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub (Pool View)

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bay View (Corner)

  • Bay view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Bayview)

  • 37 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View, Corner

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bay View (Bathtub)

  • Bay view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Water View)

  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Ocean View, Corner

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Ocean View

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

San Juan

With a stay at Hilton Garden Inn San Juan Condado in San Juan (Condado), you'll be within a 5-minute drive of Condado Beach and Distrito T-Mobile. .This spa hotel is 1.2 mi (2 km) from Pan American Pier and 1.3 mi (2.2 km) from Puerto Rico Convention Center.

What's nearby

  • Condado Beach - 7 min walk - 0.6 km
  • Distrito T-Mobile - 18 min walk - 1.6 km
  • Pan American Pier - 20 min walk - 1.7 km
  • Puerto Rico Convention Center - 3 min drive - 2.2 km
  • Port of San Juan - 3 min drive - 2.6 km

Getting around

  • Roosevelt Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 23 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Havana Bar & Grill - ‬7 min walk
  • ‪Moon Bar at Condado Hotel Lobby - ‬5 min walk
  • ‪New Taste - ‬5 min walk
  • ‪Waikiki - ‬7 min walk

About this property

Hilton Garden Inn San Juan Condado

Waterfront hotel with 2 restaurants and a full-service spa
Hilton Garden Inn San Juan Condado offers 240 air-conditioned accommodations with espresso makers and safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 240 air-conditioned rooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a ballroom, and bicycle tour information.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in San Juan? This hotel has 17782 square feet (1652 square meters) of space consisting of a conference center and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Hilton Garden Inn San Juan Condado has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 23 per day)
  • Secured, covered valet parking on site (USD 28 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 26.74 for adults and USD 14.97 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle tours
  • Full-service spa
  • Hot tub
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 10 meeting rooms
  • Conference centre (17,782 square foot of space)

Outdoors

  • Beach towels
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (51 centimetre high)
  • Lift (104 centimetre wide door)
  • Pool hoist on site
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Fitness center access
  • In-room coffee
  • Partner property pool access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 26.74 for adults and USD 14.97 for children
  • Covered self parking fee: USD 23.00 per day (in/out privileges)
  • Covered valet parking fee: USD 28.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Juan Condado Juan

Hilton Garden Inn San Juan Condado Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 688 reviews
Rating 8 - Good. 126 out of 688 reviews
Rating 6 - Okay. 55 out of 688 reviews
Rating 4 - Poor. 22 out of 688 reviews
Rating 2 - Terrible. 36 out of 688 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great facilities. Beach at the Condado plaza is on the bay but the larger beach is a short walk. Staff was very friendly and the pool area is well maintained. The chairs near the bay on the lower level are great as an alternative. In house restaurant was also good for dinner.
Stayed 5 nights in Dec 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view.
Stayed 2 nights in Dec 2024

8/10 Good

Emma

Stayed 4 nights in Dec 2024

10/10 Excellent

Maria Fernanda

Stayed 3 nights in Sep 2024

8/10 Good

Raghava

Stayed 4 nights in Dec 2024

8/10 Good

MARY, St. Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
on site dining limited choice, balconies windows were quite visibility dirty. Noisy busy, street on a weekend night. Area is somewhat old & worn- seems like it it trying to get revitalized. Overall ok stay. Probably won't choose this property again.
Stayed 1 night in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property well kept, staff was responsive, I can't remember his name but one of the valet parking employee was very helpful and gave me tips of areas to visit.
Stayed 3 nights in Dec 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around!
Stayed 5 nights in Dec 2024

4/10 Poor

Deborah

Stayed 1 night in Dec 2024

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We arrived and the music in the bar was so loud, i could barely hear the front desk person talk. The room was nice, but the traffic noise heard in the room kept me up-very loud. Overall, it was an average stay. I certainly would not pay the price i paid again for that location.
Stayed 1 night in Dec 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a relatively new property that was reopened after years of renovation post hurricane Maria. The 1-yr old hotel has a fresh decor. Our room was spacious with an amazing view overlooking the lagoon. The staff were absolutely fantastic, definitely the most welcoming and friendly team. One caveat is the restaurant where breakfast is served. Coffee was horrible and the food was prepared poorly. We do not recommend eating breakfast at Ohnro. Else, this Hilton Garden Inn hotel is definitely highly recommended.
Stayed 2 nights in Dec 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great customer service from Juan and I felt safe at all times. definitely recommend this stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Telsonn

Stayed 7 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bo, Columbus

Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Angel Arnaldo

Stayed 3 nights in Dec 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Becki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with a great pool
Room was very clean, the property is nice and the pool was great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Chanti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mommy daughter trip success
We had a great stay! The staff were friendly and prompt! When we arrived for check in our room wasn’t ready staff (Juan and I believe Omar) worked to get us the best room to avoid a wait which was appreciated after our flight. The amenities were amazing! The pool is open late so it’s great for late night swim. The breakfast was typical for any other Hilton hotel that includes breakfast which makes the surcharge seem a little pricey. The hotel is located steps away from Condado beach and had plenty to explore in the area.
Pool deck view
Pool deck view
Pool deck view
Pool at night
Stayed 3 nights in Dec 2024

8/10 Good

Alain

Clean and quiet
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Excellent place
Stayed 1 night in Dec 2024

8/10 Good

Madeleine, Staten Island

Liked: Cleanliness, staff & service
The view is beautiful of the bay. The staff are very nice if and when they pick up the phone.
Stayed 8 nights in Dec 2024