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Hotel El Convento

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel El Convento

Front of property
Outdoor pool, pool loungers
Deluxe Double Room, 2 Double Beds
Daily cooked-to-order breakfast for a fee
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Restaurant
  • Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
100 Cristo St, San Juan, 00901
  • Catedral Basilica Menor de San Juan Bautista
    1 min walk
  • Calle Fortaleza
    2 min walk
  • Plaza de Armas
    2 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    17 min drive

Room options

View all photos for Garden Terrace

Garden Terrace

Garden Terrace

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Single Room

Junior Single Room

Junior Single Room

  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

Double Room

Double Room

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Decanter Hotel
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (1000)
The price is NZ$515
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Decanter Hotel

About the area

San Juan

With a stay at Hotel El Convento in San Juan (Old San Juan), you'll be steps from Catedral Basilica Menor de San Juan Bautista and 3 minutes by foot from San Juan Gate. .This luxury hotel is 0.5 mi (0.7 km) from Castillo de San Cristobal and 0.5 mi (0.8 km) from Port of San Juan.

What's nearby

  • San Juan Gate - 3 min walk - 0.3 km
  • Port of San Juan - 9 min walk - 0.8 km
  • Castillo San Felipe del Morro - 10 min walk - 0.9 km
  • Pan American Pier - 4 min drive - 2.5 km
  • Puerto Rico Convention Center - 7 min drive - 5.2 km

Getting around

  • Sacred Heart Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • ‪El Batey - ‬1 min walk
  • ‪Pira-Rum - ‬1 min walk
  • ‪El Patio de Sam - ‬1 min walk
  • ‪El Champi - ‬1 min walk
  • ‪Bar Catedral Rooftop - ‬1 min walk

About this property

Hotel El Convento

Luxury San Juan hotel in Old San Juan with a fitness center
Hotel El Convento offers 58 accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 58 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at Patio del Nispero, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Patio del Nispero - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Patio del Nispero

Things to do

  • Fitness centre
  • Free bike hire
  • Outdoor pool

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 35.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 25 per person
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Convento
Convento Hotel
El Convento
El Convento Hotel
El Convento San Juan
El Hotel Convento
Hotel Convento
Hotel El Convento
Hotel El Convento San Juan
Hotel El Convento Hotel
Hotel El Convento San Juan
Hotel El Convento Hotel San Juan

Hotel El Convento Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1001 reviews" "
Rating 8 - Good. 198 out of 1001 reviews" "
Rating 6 - Okay. 90 out of 1001 reviews" "
Rating 4 - Poor. 57 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

ALBA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

adeline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with friendly and helpful staff. The elevators were not working to our floor so we needed help carrying our luggage. Parking is non existent, so we had to drive around and thankfully found a parking garage with available parking space. The parking is a little difficult to find if you drive your own car and or go on a popular time of year. The hotel overall is a beautiful place, and very clean and you can literally walk everywhere from there.
Stayed 1 night in Jun 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! We loved the experience
Stayed 2 nights in Aug 2024

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent time during Tropical Storm Ernesto
Awesome experience every time. Polite & professional staff, from front desk to housekeeping to wait staff and even the gardeners! This stay we experienced for first time a tropical storm(Ernesto) while at El Convento. We were very fortunate to be there. The back up power generator kicked on automatically & it was like the power never went. For this reason and watching news about power loss & floods, we stayed extra night, comfortably. Excelente! 👍
Stayed 1 night in Aug 2024

6/10 Okay

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Upon check out we wanted to go to the pool area and were denied access. Restaurant is ok as main restaurant closed down. We were denied late check out after we were told to call the morning of check out. Room was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful, and the location is perfect for exploring Old San Juan.
Stayed 1 night in Aug 2024

6/10 Okay

alex, RIDGEWOOD

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel, our ac wasn’t working properly and we got downgraded.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right across the cathedral with great customer service!
Stayed 5 nights in Aug 2024

10/10 Excellent

Nevada

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool building, wonderful convenient location!
We had a great stay at El Convento. It was super clean, the rooms were very quiet at night, and the staff was outstanding and were quick and friendly to assist. The hotel restaurant is tasty for a quick breakfast. We would definitely stay here again next time we come to Old San Juan.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gisela, charlottesville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place! Nice staff, very helpful, comfy bed and gorgeous room. The view from the top is priceless and the kitty roaming around was the cherry on top! Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Sonia G

Liked: Cleanliness
Wonderful
Stayed 10 nights in Jul 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Amenities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the fact rhat from the hotel you can basically walk around all Old San Juan with no transportation needed.
Stayed 4 nights in Jul 2024

10/10 Excellent

Fengtong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the workers were helpful and polite to help enjoy our stay in the hotel and in old San Juan.
Stayed 3 nights in Jul 2024

10/10 Excellent

Liza I.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Brittan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time with family
Very accomodating with our 3 rooms and 2 todlers. Loved the wine & cheese at 5pm every day. Pool was perfect size for toddlers.
Stayed 2 nights in Jul 2024

10/10 Excellent

omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! Very beautiful and exactly what I was looking for while staying in old San Juan. The rooms had everything we needed and room service was great! The AC was amazing!!! The staff were so nice and accommodated unexpected changes we encountered with no issue! Cute bar area and pool was super cute on the rooftop and oversees the ocean and city! Will definitely be staying here on my next trip!
Stayed 4 nights in Jul 2024

6/10 Okay

Fabrice

Air conditioning very bad and noise Screen failure
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly romantic
My second stay at this beautiful, romantic, transporting hotel, location can’t be beat, service consistently thoughtful and professional, restaurant is lovely, wine hour on the terrace features views and really good cheese, not a single off note, just a really wonderful place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Christian Theodore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were great, service was incredible, and location was impeccable. Only drawback is the small size of the pool.
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming, unique, historic building with very comfortable and up-to-date amenities in the best location.
Stayed 2 nights in Jul 2024