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Hyatt House San Juan

3.5 star property

Photo gallery for Hyatt House San Juan

Bar (on property)
Exterior
Exterior
Suite, 1 Bedroom, Bay View (San Juan)
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
615 Ave Fernandez Juncos, Distrito de Convenciones, San Juan, 00907
  • Sheraton Casino
    ‪4 min walk‬
  • Distrito T-Mobile
    ‪6 min walk‬
  • Pan American Pier
    ‪8 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪17 min walk‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub

Studio Suite, 1 King Bed, Accessible, Bathtub

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite King

Egyptian cotton sheets, premium bedding, in-room safe, desk

Studio Suite King

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 Bedroom, Bay View (San Juan)

  • 44 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom King Suite

Egyptian cotton sheets, premium bedding, in-room safe, desk

One Bedroom King Suite

  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Bay View (Den, No Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Bay View (Den, No Sofabed)

  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

Suite, 1 Bedroom, Bay View (San Juan)

  • 44 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Guestroom King View

Guestroom King View | Private kitchen

Guestroom King View

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Den, No Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds (Den, No Sofabed)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

Room, 1 King Bed, Bay View (San Juan)

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place San Juan

  • Pool
  • Pet-friendly
  • Waterslide
  • Free WiFi
4.5 out of 5, Wonderful, (1018)
The price is NZ$592
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Hyatt Place San Juan

About the area

San Juan

Located in San Juan (Santurce), Hyatt House San Juan is within a 10-minute walk of Distrito T-Mobile and Pan American Pier. .This hotel is 0.5 mi (0.8 km) from Puerto Rico Convention Center and 1.4 mi (2.2 km) from Escambron Beach.

What's nearby

  • Distrito T-Mobile - 6 min walk
  • Pan American Pier - 8 min walk
  • Puerto Rico Convention Center - 9 min walk
  • Condado Beach - 13 min walk
  • Escambron Beach - 4 min drive

Getting around

  • Hato Rey Station - 5 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 11 min drive

Restaurants

  • ‪Choices Sheraton - ‬7 min walk
  • ‪Medalla Arena - ‬6 min walk
  • ‪Sazon Cocina Criolla - ‬6 min walk
  • ‪La Central by Mario Pagan - ‬7 min walk
  • ‪Pudge’s Pizza - ‬6 min walk

About this property

Hyatt House San Juan

Hotel with free breakfast, a quick walk to Pan American Pier
Hyatt House San Juan offers 126 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a bite from the snack bar/deli serving guests of Hyatt House San Juan. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
H Bar - This bar serves light fare only.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (USD 18.00 per night)
  • Free local area shuttle up to 3 miles
  • Free beach shuttle

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • H Bar

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Hardwood flooring in room
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Guests under 11 years old must provide proof of a negative PCR/antigen test (issued within 72 hours before check-in) during check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 16 percent of room rate

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 18.00 per night
  • Pet fee: USD 75 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Additional taxes apply to daily parking rates at this property.

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Hyatt House Hotel San Juan
Hyatt House San Juan
Hyatt House San Juan Aparthotel
Hyatt House Aparthotel
Hyatt House San Juan Hotel
Hyatt House San Juan San Juan
Hyatt House San Juan Hotel San Juan

Hyatt House San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 675 out of 1001 reviews
Rating 8 - Good. 202 out of 1001 reviews
Rating 6 - Okay. 65 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kelvin, Temecula

Stayed 1 night in Nov 2024

10/10 Excellent

Gerardo Saez

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service!! Will recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Stayed 1 night in Nov 2024

6/10 Okay

Suliany

Business traveller
Disliked: Amenities, property conditions & facilities
It's a very basic hotel. The hallway smells funny, and the carpet in the room feels very spongy. They don't have room service and don't deliver to the room. I ordered the burger; the meat was hard like cardboard.
Stayed 1 night in Nov 2024

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2024

10/10 Excellent

chendra, Tucson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing top floor corner 1 bed apt with views of a small active airstrip, a small harbor, marina, bay and ocean!. The place is clean, well equipped, and well managed. Minor issues with parking. great staff and housekeeping.
Stayed 7 nights in Nov 2024

10/10 Excellent

Lisa-Maria, Nashua

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, convenient shuttle to old San Juan and the beach if you’re interested. Good breakfast and comfortable hotel, the mall is just a 10 min drive away. Overall a great choice and the staff were quite pleasant and helpful as well!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean hotel. Wonderful service and close to many activities.
Stayed 1 night in Nov 2024

10/10 Excellent

katia

Stayed 1 night in Nov 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Property in a good area.
Stayed 1 night in Nov 2024

8/10 Good

Nancy, Glens Falls

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt like lack of view.
Stayed 3 nights in Oct 2024

10/10 Excellent

Alice, Coamo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended!
Stayed 1 night in Nov 2024

10/10 Excellent

Edward R, Republic

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, location is excellent and the breakfast is a very nice bonus.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean hotel. Staff was excellent!
Stayed 2 nights in Nov 2024

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, friendly staff, free area shuttle and large variety of breakfast options.
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Stayed 1 night in Nov 2024

10/10 Excellent

Shane

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel
Well appointed room. Clean. Friendly staff at checkin and bar
Stayed 1 night in Nov 2024

10/10 Excellent

Elvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and front staff were nice and knowledgeable
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great location
Stayed 1 night in Oct 2024

8/10 Good

Emmee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yalmary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent communication with staff, clean room and clean common area.
Stayed 2 nights in Oct 2024

10/10 Excellent

CATHERINE

Stayed 1 night in Oct 2024

10/10 Excellent

Petia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a good area. Staff are very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlos, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Five stars!!
Stayed 1 night in Oct 2024

10/10 Excellent

Maria de L, Boquerón

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024