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Hyatt Regency Grand Reserve Puerto Rico

4.0 star property

Photo gallery for Hyatt Regency Grand Reserve Puerto Rico

3 outdoor pools, open 7:00 AM to 10:00 PM, pool loungers
View from room
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
200 Coco Beach Blvd. Highway 955-I, Río Grande, 00745
  • Coco Beach Golf and Country Club
    ‪19 min walk‬
  • Carabali Rainforest Park
    ‪13 min drive‬
  • Luquillo Beach
    ‪23 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪31 min drive‬

Room options

View all photos for Premium Room, 2 Double Beds, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room, 2 Double Beds, Garden View

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room, 1 King Bed, Garden View

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room (2 QUEEN BEDS)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room (2 QUEEN BEDS)

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Villa (1 KING BED)

Premier Villa (1 KING BED)

Premier Villa (1 KING BED)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Premier Villa, Ocean View (1 KING BED)

View from room

Premier Villa, Ocean View (1 KING BED)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Double Beds, Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa (2 QUEEN BEDS)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Villa (2 QUEEN BEDS)

  • 64 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Ocean View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room (2 DOUBLE, ACCESSIBLE ROLL-IN SHOWER)

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 1 King Bed, Garden View

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Room, 2 Queen Beds, Garden View

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Garden View

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, Ocean View (2 Queen Beds)

View from room

Deluxe Villa, Ocean View (2 Queen Beds)

  • 64 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Villa, 1 King Bed, Ocean View

View from room

Deluxe Villa, 1 King Bed, Ocean View

  • 64 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Oceanfront

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds, Oceanfront

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Garden View

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 2 Double Beds, Garden View

  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Villa, 1 King Bed

Deluxe Villa, 1 King Bed

Deluxe Villa, 1 King Bed

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Oceanfront

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Deluxe Room, 1 King Bed, Oceanfront

  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Río Grande

With a stay at Hyatt Regency Grand Reserve Puerto Rico in Río Grande (Zarzal), you'll be a 2-minute drive from Coco Beach Golf and Country Club and 13 minutes from Carabali Rainforest Park. .This beach resort is 8.2 mi (13.3 km) from El Yunque National Forest and 8.3 mi (13.4 km) from Luquillo Beach.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Coco Beach Golf and Country Club - 19 min walk - 1.6 km
  • Wyndham Rio Mar Golf Course - 10 min drive - 7.8 km
  • Wyndham Rio Mar Casino - 12 min drive - 8.8 km
  • Carabali Rainforest Park - 13 min drive - 10.4 km
  • Luquillo Beach - 23 min drive - 13.5 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 31 min drive

Restaurants

  • ‪Rico Pan Panaderia - ‬9 min drive
  • ‪Nori Asian Grill - ‬2 min walk
  • ‪5 O'Clock Somewhere - ‬12 min drive
  • ‪Sand Trap Bar & Grill - ‬2 min walk
  • ‪Lobby Bar - ‬5 min walk

About this property

Hyatt Regency Grand Reserve Puerto Rico

Oceanfront with 3 outdoor pools, near Coco Beach Golf and Country Club
Hyatt Regency Grand Reserve Puerto Rico offers 579 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with digital channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Río Grande resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including an outdoor tennis court. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Stay in one of 579 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools. Additional amenities at this resort include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Water's Edge, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Río Grande? This resort has 40000 square feet (3716 square meters) of space consisting of conference space and 13 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Water's Edge - This restaurant serves breakfast and lunch.
Nori Asian Grill - This restaurant serves dinner only. Open daily.
Prime 787 - This restaurant serves dinner only. Open daily.
Nectar - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Parking on site (USD 16.73 per night)
  • Valet parking on site (USD 27.88 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 35 for adults and USD 20 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nectar
  • Nori Asian Grill
  • Prime 787
  • Water's Edge

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 3 outdoor pools
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Hot tub
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Pro golf shop
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per night
  • Resort fee: 18.0 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 20 for children
  • Airport shuttle fee: USD 96 per person (roundtrip)
  • Airport shuttle fee per child: USD 96 (roundtrip)
  • Self parking fee: USD 16.73 per night
  • Valet parking fee: USD 27.88 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Melia Golf
Gran Melia Golf Puerto Rico
Gran Melia Golf Resort
Melia Coco Beach Puerto Rico Resort Rio Grande
Gran Melia Puerto Rico
Gran Melia Puerto Rico Golf
Gran Melia Resort Puerto Rico
Puerto Rico Golf Resort
Puerto Rico Gran Melia
Puerto Rico Gran Melia Resort
Gran Melia Golf Resort Puerto Rico Rio Grande
Gran Melia Golf Puerto Rico Rio Grande
Paradisus Puerto Rico
Gran Melia Golf Resort Puerto Rico Hotel Rio Grande
Sol Melia Rio Grande
Gran Melia Rio Grande
Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Rio Grande
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico Resort Rio Grande
Melia Coco Beach Puerto Rico Rio Grande
Resort Melia Coco Beach Puerto Rico Rio Grande
Rio Grande Melia Coco Beach Puerto Rico Resort
Melia Coco Beach Puerto Rico Resort
Resort Melia Coco Beach Puerto Rico
Gran Melia Golf Resort Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Beach Resort Rio Grande
Hyatt Regency Coco Beach Rio Grande
Hyatt Regency Coco Beach
Resort Hyatt Regency Coco Beach Resort Rio Grande
Rio Grande Hyatt Regency Coco Beach Resort Resort
Resort Hyatt Regency Coco Beach Resort
Gran Melia Golf Resort Puerto Rico
Melia Coco Beach Puerto Rico
Hyatt Regency Coco Rio Grande

Hyatt Regency Grand Reserve Puerto Rico Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1338 out of 2099 reviews
Rating 8 - Good. 413 out of 2099 reviews
Rating 6 - Okay. 187 out of 2099 reviews
Rating 4 - Poor. 80 out of 2099 reviews
Rating 2 - Terrible. 81 out of 2099 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing, peaceful resort with extremely helpful staff.
Stayed 5 nights in Dec 2024

6/10 Okay

Deana, Ankeny

Travelled with family
Stayed 7 nights in Dec 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant property. Great pool. Nice restaurants. Great service. Highly recommend
Stayed 1 night in Dec 2024

6/10 Okay

Tucker

Travelled with partner
Disliked: Staff & service
Overall it was a nice hotel but lacking 5 star quality. We felt like it was a little too busy. Unfortunately all the restaurants were reservation only and there was no availability. We came to golf and go to the spa but there was no availability there either. We were mostly limited to the pool but spots were reserved by early am on most days so it was impossible to get a lounge chair. Service and staff were friendly and concierge was very helpful. If we decide to come back it will depend on our ability to book activities on the resort.
Stayed 3 nights in Dec 2024

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Family Christmas get away
The hotel is beautiful; a large property with plenty of family activities.The location, directly on the ocean with the rainforest in the distance, was stunning! However, it is a $75 Uber ride from Old San Juan. It was difficult to get a decent meal, as the resort was crowded and without a prior reservation, you cannot get into the 2 nice restaurants. We ate a lot of bar food and room service, so I recommend making reservations before you go.
View from our room
Lobby entrance
Stayed 3 nights in Dec 2024

10/10 Excellent

Ajitha

Stayed 5 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️
Stayed 3 nights in Dec 2024

10/10 Excellent

Kamal Satyasai

Stayed 4 nights in Nov 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area was awesome
Stayed 8 nights in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Shaelee

Stayed 7 nights in Sep 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Hang

Stayed 7 nights in Dec 2024

8/10 Good

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great for young families. The pool and beach are very clean and safe. The beach and ocean view is amazing.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jerrold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Shiqi

Disliked: Staff & service, property conditions & facilities
No cups , no water and no rolling paper in room
Stayed 4 nights in Dec 2024

6/10 Okay

Ronald Jonathan

Travelled with partner
Liked: Staff & service, amenities
Not what I expected or paid for
Stayed 5 nights in Dec 2024

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property. Nice staff who treated you like you were on vacation. Good food and vibes.
Stayed 5 nights in Aug 2024

10/10 Excellent

Gowrishangar

Liked: Staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Dec 2024

2/10 Terrible

Jerrica Washington

Stayed 4 nights in Dec 2024

6/10 Okay

Kayla

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Hyatt is absolutely stunning and gives you a sense of being well-cared for! The rooms are clean, modern, and come with a fridge (though no microwave). The pools are beautiful, and there are hourly activities for kids throughout the day. There are several restaurants on-site, but they are quite expensive for the quality. The food is average and under-seasoned. The breakfast buffet costs $75 for two people after gratuities and taxes, which is quite steep. Be aware that the resort is quite isolated. You'll need a rental car or be prepared to spend $60-150 on round-trip taxi services. Most of the service was excellent, except for the last day. We had a late flight and spent a few hours at the pool. Unfortunately, the bellman, Gadiel Vega, left our bags outside for hours instead of securing them. He also pressured us to use a different taxi service and sent our driver away, claiming we had left. It seems he might be working with certain taxi drivers to overcharge guests for a kickback. It's disappointing that Hyatt would allow such practices.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ivy-Chara Owusuaa

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful place
Stayed 5 nights in Dec 2024

10/10 Excellent

Preni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very pleasant stay , would love to go back again next year
Stayed 4 nights in Dec 2024

6/10 Okay

Tyler

Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024