NOTE: LONG REVIEW, BUT YOU CAN'T SAY YOU WEREN'T WARNED!!
I ignored other reviews because the pics look good. The pics are misleading-probably taken when the place was new. At first glance, seems ok, but this place is unsafe and unsanitary. Kitchen, bedrooms, and bathroom look pretty decent...But, then the dilapidated futon/couch and rotted walls in the living room made that room literally unusable. The killer was the roaches and other biting bugs...they took over!! We were afraid to sit, stand, or even have our things in there. After a few bites, we knew we could not sleep there, so we immediately left, let the owner know about the issues and requested a full refund. Jose initially refused to respond to our requests, so we contacted VRBO. It was such a hassle getting Jose and VRBO to honor our refund request even with the video and pics we sent...I was visiting for work, and it literally took 3-5 hours of our 1st day to get this property issue settled!! So inconvenient...In the end, VRBO allowed the owner to keep 1 night of our fees, even though we never stayed...WHY??? Because the owner delayed a response until the next day AND updated our reservation making it appear as if we stayed 1 night instead of canceling our reservation as requested...sneaky. Plus, VRBO says crawling and biting bugs, inoperable and unsafe furniture, and rotting walls are "not major issues according to their policies". Shame on the owner for delaying a response long enough to keep 1 night of fees to avoid providing a full refund knowing we never stayed and curse him for keeping this place open for rent knowing the horrible state of the sofa, walls, and bugs. Shame on VRBO for allowing owners to offer a property with this level of unsafe and unsanitary conditions. Travelers, I have given an honest review of my experience. I have no reason to lie-If my experience were great, I would have said so. Read other reviews, you will see what I say is true. Do yourself a favor-Find another property so you can enjoy your stay. This one isn't worth the trouble.