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Residence Inn by Marriott San Juan Isla Verde

3.5 star property

Photo gallery for Residence Inn by Marriott San Juan Isla Verde

Lobby
2 outdoor pools, pool loungers
Property amenity
Lobby
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
6500 Isla Verde Avenue, Isla Verde, Carolina, 00979
  • Isla Verde Beach
    ‪2 min walk‬
  • Pine Grove Beach
    ‪8 min walk‬
  • Carolina Beach
    ‪9 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪12 min walk‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

View from room

Studio, 2 Queen Beds

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Room

Hampton Inn & Suites San Juan

  • Pool
  • Hot tub
  • Breakfast included
  • Free WiFi
4.6 out of 5, Wonderful, (1576)
The price is NZ$690
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hampton Inn & Suites San Juan

About the area

Carolina

A stay at Residence Inn by Marriott San Juan Isla Verde places you in the heart of Carolina, a 1-minute drive from Carolina Beach and 7 minutes from Casino del Mar at La Concha Resort. .This eco-certified hotel is 4 mi (6.5 km) from Jose Miguel Agrelot Coliseum and 5.2 mi (8.3 km) from Condado Beach.

What's nearby

  • Isla Verde Beach - 2 min walk
  • Carolina Beach - 9 min walk
  • Casino del Mar at La Concha Resort - 7 min drive
  • Jose Miguel Agrelot Coliseum - 7 min drive
  • Condado Beach - 8 min drive

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 5 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬5 min walk
  • ‪Metropol - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬1 min walk
  • ‪24 Market Place - ‬5 min walk
  • ‪La Bodeguita - ‬4 min walk

About this property

Residence Inn by Marriott San Juan Isla Verde

Eco-certified Carolina hotel in Isla Verde with 2 outdoor swimming pools
Residence Inn by Marriott San Juan Isla Verde offers 231 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Flat-screen televisions come with cable channels. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool.
Make yourself at home in one of the 231 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 9:30 AM.
Residence Inn by Marriott San Juan Isla Verde has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 19 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–9:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 2 outdoor pools
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free cots/infant beds
  • Kitchen
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 2

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Transfer shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 43.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 19 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence INN SAN Juan
By Marriott Juan Isla Verde
Residence Inn by Marriott San Juan Isla Verde Hotel
Residence Inn by Marriott San Juan Isla Verde Carolina
Residence Inn by Marriott San Juan Isla Verde Hotel Carolina

Residence Inn by Marriott San Juan Isla Verde Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1179 out of 1789 reviews
Rating 8 - Good. 331 out of 1789 reviews
Rating 6 - Okay. 168 out of 1789 reviews
Rating 4 - Poor. 56 out of 1789 reviews
Rating 2 - Terrible. 55 out of 1789 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Nov 2024

6/10 Okay

Teddy

Travelled with partner
Liked: Staff & service
The staff at this hotel were very friendly and helpful, which I appreciated. However, there were several aspects of our stay that could have been much better. The hallways and our room had a weird smell, and while the bedding seemed clean, it also had a strong “bleachy” odor. Worse, the duvet on our bed had what looked like a bloodstain. While the front desk replaced it promptly after I called, the experience was unsettling. The room itself had no way to turn off the AC, so it was uncomfortably cold at times, which made it hard to relax. Dining at the restaurant was also disappointing. It took 45 minutes for our food to arrive, and the salmon I ordered was dry and unappetizing. On the bright side, the drinks at the bar were well-made and enjoyable. Finally, I wasn’t a fan of the hotel’s policy requiring the use of a hotel fee/credit for the restaurant. It felt unnecessary and limiting. Overall, while the staff and bar were highlights, the odd smells, cleanliness issue, and subpar dining experience left a lot to be desired.
Stayed 3 nights in Nov 2024

8/10 Good

Julia

Travelled with group
Liked: Amenities, property conditions & facilities
Overall, it was a OK experience. House Cleaning did not clean every day which I did not like and you have to pay for parking every day.
Stayed 4 nights in Nov 2024

8/10 Good

Junell

Stayed 3 nights in Oct 2024

6/10 Okay

Genesis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
while our stay was mostly pleasant and the staff was cordial, we had an issue with not being able to get refunded money spent in the little shop area. We bought 3 packs of raisins which turned out to be moldy inside our money was not returned
Stayed 4 nights in Nov 2024

10/10 Excellent

Femida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing. Ariana always had a smile on her face and ready to help. Monica works in the bar and she was so efficient. However, I think the ventilation needs to be inspected. The pool area is perfect. Ample towels and housekeeping supplies are always available. Excellent location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again.
Stayed 3 nights in Nov 2024

6/10 Okay

Kassandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
When we first got there the room we received smelled of mold and the bed sheets were wet . We stayed in the lobby with our 1 yr child for an hour an half at 3 am because i was told we couldn't get another room til 8 am when the manager arrives however they did accommodate us .
Stayed 4 nights in Nov 2024

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Charice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to remove the carpet the mildew smell had my allergies all over the place.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carmella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and accommodations
Great hotel close to the airport. Everyone we encountered from the staff was friendly and helpful. Although we know it’s never guaranteed, our room was available early. The room was spacious and well appointed. We really especially appreciated Marisol, who checked us in and answered all of our questions With kindness and patience.
Stayed 1 night in Nov 2024

10/10 Excellent

Venkatraman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a charge for each night stay of $40. Beware of this.
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was great! Check in was easy, transportation was accessible and convenient, and dining options (including the hotel restaurant) was delicious!
Stayed 4 nights in Nov 2024

10/10 Excellent

Yvens

Travelled with partner
Stayed 5 nights in Nov 2024

6/10 Okay

Martha Cecilia

Stayed 7 nights in Nov 2024

10/10 Excellent

Anissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was marvelous!
Stayed 4 nights in Oct 2024

8/10 Good

Irama

Stayed 5 nights in Oct 2024

4/10 Poor

Warren Curtis

Stayed 9 nights in Oct 2024

10/10 Excellent

Angel

Stayed 1 night in Oct 2024

6/10 Okay

Fernando

Liked: Property conditions & facilities
Disliked: Staff & service
The room smelled moldy. Circuit breaker kept shutting down the bathroom light. Tried multiple times to get staff to get them to come, but no one came to fix it. The service desk staff often didn't follow through and seemed disinterested. They should need retraining.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bruno

Stayed 3 nights in Oct 2024

10/10 Excellent

Sussy

Stayed 3 nights in Oct 2024

10/10 Excellent

Cynthia

Stayed 5 nights in Oct 2024

10/10 Excellent

makayla

Stayed 3 nights in Oct 2024

10/10 Excellent

Federico

Stayed 4 nights in Oct 2024