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The Royal Sonesta San Juan

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Royal Sonesta San Juan

Outdoor pool, pool cabanas (surcharge), pool umbrellas
Hypo-allergenic bedding, in-room safe, individually decorated
View from room
On the beach, white sand, sun-loungers, beach umbrellas
2 bars/lounges, 2 beach bars, swim-up bar, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Pool

Explore the area

Map
5961 Isla Verde Avenue, Carolina, 00979
  • Isla Verde Beach
    ‪3 min walk‬
  • Carolina Beach
    ‪6 min walk‬
  • Pine Grove Beach
    ‪10 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪15 min walk‬

Room options

View all photos for Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Terrace, Pool View (Mobility Accessible - Roll-In Shower)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Club Suite, 1 King Bed, Accessible, Balcony (Roll-In Shower)

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, individually decorated

Club Suite, 1 King Bed, Balcony

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Roll-in Shower, Ocean View (Mobility Accesible)

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-In Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Garden View

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Terrace, Pool View

Hypo-allergenic bedding, in-room safe, individually decorated

Club Room, 1 King Bed, Terrace, Pool View

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Club)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Balcony (Club)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Club)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Balcony (Club)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 2 Queen Beds, Accessible, Ocean View (Mobility, Bathtub)

  • 32 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 Queen Bed, City View

Hypo-allergenic bedding, in-room safe, individually decorated

Junior Room, 1 Queen Bed, City View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Ocean View

Executive Suite, 1 King Bed with Sofa bed, Ocean View

Executive Suite, 1 King Bed with Sofa bed, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, City View (Mobility, Roll-In Shower)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

Executive Suite, 1 King Bed with Sofa bed, City View (Junior)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Room, 1 King Bed, Ocean View

  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible, Ocean View

Hypo-allergenic bedding, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds, Accessible, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

Presidential Suite, 1 King Bed with Sofa bed, Ocean View

  • 99 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Double Beds, City View (Junior)

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Suite, 2 Double Beds, City View (Junior)

  • City view
  • Sleeps 4
  • 2 Double Beds

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Exterior

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for 1 room
includes taxes & fees
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About the area

Carolina

Located in Carolina (Isla Verde), The Royal Sonesta San Juan is within a 10-minute drive of Pan American Pier and Port of San Juan. .This beach resort is 5.2 mi (8.4 km) from Condado Beach and 4.1 mi (6.5 km) from Casino del Mar at La Concha Resort.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Isla Verde Beach - 3 min walk
  • Carolina Beach - 6 min walk
  • Casino del Mar at La Concha Resort - 6 min drive
  • Jose Miguel Agrelot Coliseum - 7 min drive
  • Condado Beach - 12 min drive

Getting around

  • Pinero Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 6 min drive

Restaurants

  • ‪Verace - ‬4 min walk
  • ‪Mi Casita Restaurant - ‬1 min walk
  • ‪24 Market Place - ‬1 min walk
  • ‪La Bodeguita - ‬1 min walk
  • ‪Burger King - ‬2 min walk

About this property

The Royal Sonesta San Juan

Beachfront, with full-service spa
The Royal Sonesta San Juan offers 398 accommodations with iPod docking stations and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open select days.
Make yourself at home in one of the 398 individually decorated guestrooms, featuring iPod docking stations and flat-screen televisions. Rooms have private balconies. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional features at this resort include wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Grab a bite at Aleli Restaurant, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:00 AM to noon for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Planning an event in Carolina? This resort has 24000 square feet (2230 square meters) of space consisting of conference space and 16 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:00 AM and noon.
Aleli Restaurant - Overlooking the pool, this restaurant serves breakfast and lunch.
Ruth’s Chris Steak House - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Karaya - This bar serves dinner only. Open daily.
La Bodeguita - Overlooking the garden, this coffee shop serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.
Akua Bar - This poolside bar serves lunch and light fare. Open select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 0 per stay)

Parking and public transport

  • Self parking on site (USD 27 per day; includes in/out privileges)
  • Valet parking on site (USD 33 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking on site
  • Extended parking on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:00 AM–noon on weekends: USD 33.00 for adults and USD 19.99 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 beach bars, 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Aleli Restaurant
  • Ruth’s Chris Steak House
  • Karaya
  • La Bodeguita
  • Akua Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (24000 square feet)
  • Meeting rooms - 16

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Firepit
  • Garden
  • Nature reserve
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Deep-pile carpet in room
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Office
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 12 2024 to January 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Health club
  • Outdoor pool
  • Indoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 33.00 for adults and USD 19.99 for children
  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 0 per stay (rates may vary)
  • Self parking fee: USD 27 per day (in/out privileges)
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel San Juan
InterContinental San Juan
San Juan InterContinental
Intercontinental San Juan Hotel Isla Verde
InterContinental San Juan Puerto Rico/Isla Verde
Intercontinental San Juan Resort And Casino
InterContinental San Juan Hotel
InterContinental San Juan Resort Carolina
InterContinental San Juan Resort
InterContinental San Juan Carolina
InterContinental Juan Carolin

The Royal Sonesta San Juan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1113 out of 1635 reviews" "
Rating 8 - Good. 280 out of 1635 reviews" "
Rating 6 - Okay. 131 out of 1635 reviews" "
Rating 4 - Poor. 56 out of 1635 reviews" "
Rating 2 - Terrible. 55 out of 1635 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Rosemarie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms is dingy, needs upgrades and cleaning. The ocean restaurant is completely closed and that created an eye sore as well as an inconvenience. We were not informed the restaurant was demolished and the area fenced
Stayed 1 night in Oct 2024

10/10 Excellent

Marriah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and walkable to other things to di
Stayed 4 nights in Oct 2024

10/10 Excellent

ebonie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Chounese Jean

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
The stay was great however we had to keep asking for water and towels everyday
Stayed 3 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High on the eighth w
The stay was pretty good the first night we came back to the room and our door batteries were dead and had to wait to get in that was a hassle Every time we went to our room the hallway smelled like marijuana the second day it smelled so bad we could smell it in our room I complained they said they were going to investigate but I never saw anyone come up to investigate
Stayed 2 nights in Oct 2024

10/10 Excellent

Pontell Christian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dontray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great
Stayed 2 nights in Oct 2024

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, amenities
Everything was awesome will go back
Stayed 4 nights in Oct 2024

10/10 Excellent

Anderson

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
This hotel is central to many key areas and well situated. It is clean, quiet, safe and secure. The staff go out of their way to help you feel at home. Internet is stable. The food at the poolside was fun. You have to try the chicken wings and Tamarind drink. The lobby had a nice aroma to it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Charles

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Monae

Stayed 4 nights in Sep 2024

8/10 Good

ishak, Brighton

It was a nice stay . Hotel was super clean room was so comfortable. Everyone was really friendly and helpful. Beach was very nice and clean but the water was with big waves . Was challenging to swim if you think it is to much there is a poll to enjoy.
Stayed 3 nights in Oct 2024

8/10 Good

Elke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Every single staff member we encountered was very cheerful, friendly, helpful and accommodating. Special shout out to Nestor and all the lovely people at the front desk. Since Puerto Rico is our favorite vacation destination, we will only stay at the Royal Sonesta San Juan.
Stayed 5 nights in Oct 2024

10/10 Excellent

Sol

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was so nice hotel , staff member so proper , from parking, lobby , pool , cleaning ,,, everything was so nice
Stayed 2 nights in Oct 2024

8/10 Good

Diego

Liked: Staff & service
I came to Puerto Rico and in this resort they never play Spanish music of any kind
Stayed 3 nights in Oct 2024

2/10 Terrible

saday

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Barbara

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Samona

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is really nice, would definitely go back again. Only complaint is they need to invest in replacing the entry doors to the rooms..you need to slam them in order for them to close… so you hear slamming doors all the time.. especially when it awakens you in the morning when your trying to sleep. Black bathroom fixtures and mirrors also need to be replaced..all blemished. Other than that it was a great Mother/Daughter vacation****
Stayed 3 nights in Oct 2024

10/10 Excellent

Rohit

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice hotel, first time went to Puerto Rico. I can bet its best hotel and location is very convenient. Rooms are clean and hotel smells so good all the time. very safe enviorment for family. Pool and beach is very clean. And staff is very welcoming everyone is so nice and makes you feel special since u enter the gate of hotel.
Stayed 4 nights in Oct 2024

10/10 Excellent

Eric Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Deanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice and it was peaceful
Stayed 4 nights in Oct 2024

10/10 Excellent

Thomas Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

CATHERINE SOPHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024