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San Juan Marriott Resort and Stellaris Casino

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for San Juan Marriott Resort and Stellaris Casino

View from property
Presidential Suite, 1 Bedroom, Oceanfront | Living room
2 outdoor pools, pool umbrellas
Presidential Suite, 1 Bedroom, Oceanfront
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking available

Explore the area

Map
1309 Ashford Avenue, San Juan, 00907
  • Casino del Mar at La Concha Resort
    ‪5 min walk‬
  • Plaza del Mercado
    ‪11 min walk‬
  • Museo de Arte de Puerto Rico
    ‪16 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

Room, 2 Double Beds, Non Smoking, Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Pool Access, Pool View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, City View

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, City View

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Ocean View

Executive Suite, 1 Bedroom, Ocean View

Executive Suite, 1 Bedroom, Ocean View

  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Executive Suite, 1 Bedroom, City View (Mobility Accessible, Roll-In Shower)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Oceanfront

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 58 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 Bedroom, Oceanfront

Presidential Suite, 1 Bedroom, Oceanfront

Presidential Suite, 1 Bedroom, Oceanfront

  • 129 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Ocean View, Tower

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Ocean View, Tower

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Oceanfront

Room, 2 Double Beds, Non Smoking, Oceanfront

Room, 2 Double Beds, Non Smoking, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Pool View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking, Pool View

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View

Room, 2 Double Beds, Non Smoking, City View

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View, Tower

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View, Tower

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Oceanfront

  • 23 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Pool View (Mobility/Hearing Access, Roll-In Shwr)

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Pool Access, Pool View (Mobility/Hearing Access, Transf Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Pool Access, Pool View (Mobility/Hearing Access, Transf Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Transf Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Transf Shwr)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Ocean View (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Ocean View (Hearing Accessible)

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access, Pool View (Mobility Accessible, Transfer Shower)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Pool Access, Pool View (Mobility Accessible, Transfer Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Hearing Accessible)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Ocean View (Hearing Accessible)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

The Royal Sonesta San Juan

Pool
Spa
Pet-friendly
Restaurant
4.5 out of 5, Wonderful, (1645)
The price is NZ$1,139
for 1 room
includes taxes & fees
9 Feb - 10 Feb
The Royal Sonesta San Juan

About the area

San Juan

With a stay at San Juan Marriott Resort and Stellaris Casino in San Juan (Condado), you'll be a 5-minute walk from Casino del Mar at La Concha Resort and within a 5-minute drive of Pan American Pier. .This beach hotel is 2.8 mi (4.4 km) from Port of San Juan and 0.9 mi (1.4 km) from Condado Beach.

What's nearby

  • Casino del Mar at La Concha Resort - 5 min walk
  • Condado Beach - 17 min walk
  • Pan American Pier - 5 min drive
  • Sheraton Casino - 5 min drive
  • Puerto Rico Convention Center - 5 min drive

Getting around

  • Domenech Station - 7 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 26 min drive

Restaurants

  • ‪Chocobar Cortés - ‬2 min walk
  • ‪Tayzan Chinese & Japanese Cuisine - ‬2 min walk
  • ‪Oasis Tapas & Lounge - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Red Coral Lounge - ‬1 min walk

About this property

San Juan Marriott Resort and Stellaris Casino

Luxury hotel on the beach, with 2 outdoor pools
San Juan Marriott Resort and Stellaris Casino offers 531 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 47-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Juan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered weekly. Amenities available on request include change of bedsheets. Housekeeping is provided on a limited basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ocean Club Spa. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology.
Make yourself at home in one of the 531 air-conditioned rooms featuring refrigerators and Smart televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 2 outdoor swimming pools are a perfect way to relax and recharge. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Cosecha Restaurant, a poolside restaurant where you can take in the pool view and dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in San Juan? This hotel has 10344 square feet (961 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
Cosecha Restaurant - This poolside family restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Red Coral Lounge - This cocktail bar serves light fare only. Open daily.
La Isla Beach Bar - This bar serves lunch and light fare. Open daily.
Coffee Merchant Bake Shop - This coffee shop serves breakfast, lunch, and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 25.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:30 AM: USD 41 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Cosecha Restaurant
  • Red Coral Lounge
  • La Isla Beach Bar
  • Coffee Merchant Bake Shop

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Children's pool
  • Full-service spa
  • Sauna
  • Shopping
  • A hot tub
  • Volleyball
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (10344 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Massage - prenatal
  • Reflexology
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 casino gaming tables
  • 345 casino slot machines
  • 28 casino VIP rooms
  • At least 80% of lighting from LEDs
  • Beach towels
  • Biodegradable coffee stirrers
  • Casino (12800 square feet of space)
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 47-inch smart TV
  • Netflix
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 72.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • In-room coffee
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 41 per person
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 25.00 per day
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Resort & Stellaris
Marriott Resort Stellaris
Marriott Stellaris
San Juan Marriott Resort & Stellaris Casino
San Juan Marriott Stellaris Casino
Stellaris
San Juan Marriott Resort Stellaris Casino Hotel
San Juan Marriott Resort Stellaris Casino
Juan Marriott Stellaris Casino
San Juan Marriott Resort Stellaris Casino
San Juan Marriott Resort and Stellaris Casino Hotel
San Juan Marriott Resort and Stellaris Casino San Juan
San Juan Marriott Resort and Stellaris Casino Hotel San Juan

San Juan Marriott Resort and Stellaris Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 772 out of 1168 reviews" "
Rating 8 - Good. 217 out of 1168 reviews" "
Rating 6 - Okay. 102 out of 1168 reviews" "
Rating 4 - Poor. 37 out of 1168 reviews" "
Rating 2 - Terrible. 40 out of 1168 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at the hotel was great
Stayed 4 nights in Jul 2024

8/10 Good

rochelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wished the pool was bigger. All in all it was great. Puerto Rico should get all inclusive resorts though
Stayed 6 nights in Oct 2024

10/10 Excellent

Jigna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was outstanding and attentive. The construction was very loud at times. The rooms were clean and comfortable. The housekeeping was great and replenished our water bottles everyday. We enjoyed the yoga classes in the morning as well. Spa services were nice but I’ve been to better. Overall we enjoyed our 5 days at the resort and would love to return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kilemon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 4 nights in Oct 2024

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is in a great location. It’s near restaurants and it’s right on the beach. The downfall was that the resort was under construction. The room for the price was very tiny. Overall, it was very clean and the staff was very friendly.
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel. We absolutely enjoyed our stay here
Stayed 4 nights in Oct 2024

10/10 Excellent

kent l

Liked: Cleanliness, staff & service
Staff was amazing, except for the the black jack dealers
Stayed 4 nights in Oct 2024

10/10 Excellent

maria, Fort Wainwright

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 6 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Teresa, MIAMI

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like that the construction and certain amenties were nt available. And not avertised
Stayed 4 nights in Oct 2024

10/10 Excellent

Danny Junior James

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People in the staff were very welcoming and helpful. We have a double bedroom which has the expected amenities and always clean daily
Stayed 4 nights in Oct 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of our trip. A beautiful beachfront resort.5 star food breakfast, entertainment all staff from check in to check out the best . Profressionalism the best .
Stayed 4 nights in Oct 2024

10/10 Excellent

Roberto N

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is under some renovation so some areas were closed. All the hotel staff was very friendly and helpful. The railing of our balcony is old and looked to be swollen from rust so we didn't feel safe leaning on it.
Stayed 6 nights in Oct 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

CHRISTOPHER G, New York

Stayed 5 nights in Aug 2024

8/10 Good

Allyna, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing from the doorman, to the pool staff, housekeeping, the front desk, to the casino staff. What i didn't like was that I had to leave and go to the another casino because they didn't have enough dealers for the crap game. Also they advertise 2 restaurants on the QR code in the room but only 1 offers room service... why put it on there
Stayed 4 nights in Oct 2024

10/10 Excellent

William

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just just an amazing stay all together, my wife and I loved it it and all the other couples we interacted with during our stay felt the same way, great service, great scenery, great veiws, great ambiance and treatment from hotel staff. We agreed we will being bringing our family back to stay there again the next time we visit Puerto Rico so Thank You to everyone who made it possible.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kourtney

Stayed 4 nights in Sep 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GRACE IS AMAZING ! Her kindness was sooo amazing ! She made our nightmare trip to the most amazing trip ! Thank you Grace for all you did !
Stayed 2 nights in Oct 2024

2/10 Terrible

MANOOCHEHR

Disliked: Property conditions & facilities
From the day one nothing to like about the property
Stayed 3 nights in Oct 2024

10/10 Excellent

janoy

Liked: Amenities, property conditions & facilities
Ok
Stayed 2 nights in Oct 2024

4/10 Poor

Ashley

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our first room we had to upgrade because it had mold in the room the floor was dirty and we had people arguing so loud outside. The lobby bar was always closed but many employees were in the bar. Very little amenities and food choices in the hotel. Drinks and food were very expensive. Pools closed super early and the hot tub stopped after 6. Employees were super nice and friendly but the place itself was not very nice. One of the staff members was overly friendly and was hitting on me while I was at the hotel bar with my boyfriend so much so that another staff member cut in..
Stayed 3 nights in Sep 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The stay was amazing and the staff were extremely helpful and kind. Everyone was willing to assist at a moments notice. My only complaint was the noise from construction that was on-going. Also when booking that information was not made available.
Stayed 4 nights in Sep 2024