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Hotel Rumbao, a Tribute Portfolio Hotel

4.0 star property

Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Exterior
Land view from property
Exterior
Outdoor pool
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Room service

Explore the area

Map
100 Brumbaugh Street, San Juan, Puerto Rico, 00901
  • Pier 1
    ‪3 min walk‬
  • Port of San Juan
    ‪4 min walk‬
  • Castillo San Felipe del Morro
    ‪4 min drive‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

Room, 1 King Bed, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Balcony, Bay View

  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (View)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • Sleeps 4
  • 2 Double Beds

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About the area

San Juan

With a stay at Hotel Rumbao, a Tribute Portfolio Hotel, you'll be centrally located in San Juan, steps from Pier 3 and within a 5-minute walk of Pier 1. .This hotel is 0.4 mi (0.6 km) from Port of San Juan and 0.4 mi (0.7 km) from Paseo de la Princesa.

What's nearby

  • Pier 1 - 3 min walk - 0.3 km
  • Port of San Juan - 4 min walk - 0.4 km
  • Castillo San Felipe del Morro - 4 min drive - 2.0 km
  • Puerto Rico Convention Center - 5 min drive - 4.4 km
  • Pan American Pier - 7 min drive - 5.1 km

Getting around

  • Domenech Station - 10 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 29 min drive

Restaurants

  • ‪Raíces - ‬2 min walk
  • ‪Cayo Caribe - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muelle 13 - ‬2 min walk
  • ‪Café Cola'o - ‬1 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Bayside hotel with a 24-hour fitness center and a 24-hour front desk
Hotel Rumbao, a Tribute Portfolio Hotel offers 245 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 245 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at KUEROS Restaurant, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and a 24-hour front desk. Planning an event in San Juan? This hotel has 5973 square feet (555 square meters) of space consisting of conference space and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
KUEROS Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 15 per day)
  • Secured, covered valet parking on site (USD 27.88 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • KUEROS Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,973 square feet of conference space
  • Computer station

Outdoors

  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 38.15 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Covered valet parking fee: USD 27.88 per night (in/out privileges)
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 832 reviews
Rating 8 - Good. 149 out of 832 reviews
Rating 6 - Okay. 56 out of 832 reviews
Rating 4 - Poor. 24 out of 832 reviews
Rating 2 - Terrible. 34 out of 832 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

ANTHEA

Stayed 1 night in Dec 2024

8/10 Good

Irena

Stayed 3 nights in Dec 2024

4/10 Poor

Gabriel

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The best and only advantage is its location to the Cruise piers(1-3 piers). The services that they offer are mediocre at best Our room lock was not screwed well. I had to screw the casing of the lock. -The coffee maker was broken -Room's thermostat was fixed too cold When we complained that the coffee machine was broken, they gave me a voucher for the cafeteria, but the young lady in charge refused to honor it. I had to go up again two stories to ask the front desk to call the cafeteria attendant. She reluctantly served me, after a half hour wait.
Stayed 1 night in Dec 2024

10/10 Excellent

Everly

Stayed 1 night in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Stayed 1 night in Dec 2024

10/10 Excellent

Dario, Miami

Stayed 1 night in Dec 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to very good restaurants in Old San Juan. Just walk up the hill and you are overlooking the ocean from Castillo San Cristóbal. Comfortable bed and pillows, helpful staff, and good coffee in the morning. Had hoped for a view of the pier, but the hotel was fully booked and we didn’t arrive until 6 PM. Recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Stayed 1 night in Dec 2024

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay before leaving for a cruise
Stayed 1 night in Dec 2024

10/10 Excellent

Solalba

Liked: Cleanliness, staff & service, property conditions & facilities
Beatifull place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer, Pompton Plains

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Staff was very nice in the hotel and the restaurants and market. Definitely would come back.
Stayed 1 night in Dec 2024

6/10 Okay

Mary

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
There was some challenges to our suite. The living room tv was not by the couch. The lighting overall in the entire suite was lacking. We did not receive service on the first night. It took two hours to bring clean towels when we called.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean with excellent aminities. Plus within walking distance of city attractions.
Stayed 1 night in Dec 2024

10/10 Excellent

Nathaly

Stayed 1 night in Dec 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. In the heart of old San Juan. Did lots of walking in beautiful San Juan. Breakfast was really good. Would stay again.
Stayed 3 nights in Dec 2024

6/10 Okay

Luis

Travelled with partner
Corridors need upgrading , service in restaurant needs improvement , maid service is poor
Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and convenient.
Stayed 1 night in Dec 2024

10/10 Excellent

Raymond

Stayed 1 night in Dec 2024

10/10 Excellent

Ehud

Stayed 1 night in Dec 2024

8/10 Good

timothy

Liked: Property conditions & facilities, room comfort
Comfortable hotel, great location.
Modern hotel right on the waterfront in Old San Juan. Comfortable beds and pillows, room location overlooking multi-storey car park which was not great. The staff were very nice.
Stayed 3 nights in Dec 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Terri

Liked: Staff & service, property conditions & facilities
There was some garbage in the restaurant and the neighbors were very loud
Stayed 1 night in Dec 2024

10/10 Excellent

Jiaying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect！
Stayed 2 nights in Dec 2024