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Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

5.0 star property

Photo gallery for Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

3 outdoor pools, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Suite (Governor)
Aerial view
Premium bedding, down duvets, pillow-top beds, in-room safe
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pet-friendly

Explore the area

Map
6000 Rio Mar Boulevard, Río Grande, 00745-6100
  • Wyndham Rio Mar Casino
    ‪3 min walk‬
  • Luquillo Beach
    ‪8 min walk‬
  • Wyndham Rio Mar Golf Course
    ‪11 min walk‬
  • San Juan (SJU-Luis Munoz Marin Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed (Renovated, Rainforest)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Renovated, Rainforest)

  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down duvets, pillow-top beds, in-room safe

Presidential Suite

  • 129 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Renovated, Pool)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Renovated, Pool)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Bathtub (Rainforest Collection)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible Bathtub (Rainforest Collection)

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible Bathtub, Pool View

View from room

Room, Accessible Bathtub, Pool View

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Roll-in Shower (ADA Rainforest)

Room amenity

Room, Roll-in Shower (ADA Rainforest)

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Governor)

Suite (Governor)

Suite (Governor)

  • 129 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Marbella Suite)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Marbella Suite)

  • 118 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Rainforest)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite (Rainforest)

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Atlantic Suite)

Suite (Atlantic Suite)

Suite (Atlantic Suite)

  • 129 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed, Pool View

  • 72 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Renovated Pool)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Renovated Pool)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Renovated Ocean)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Renovated Ocean)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Discovery Suite)

Suite (Discovery Suite)

Suite (Discovery Suite)

  • 118 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 2 Queen Beds (Ocean)

Room, 2 Queen Beds (Ocean)

Room, 2 Queen Beds (Ocean)

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Pool)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Pool)

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Ocean)

Suite (Ocean)

Suite (Ocean)

  • 72 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Resort)

Fitness facility

Room, 1 King Bed, Mobility Accessible (Resort)

  • 44 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible Bathtub (Rainforest Collection)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible Bathtub (Rainforest Collection)

  • 44 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Renovated, Ocean)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Renovated, Ocean)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Rainforest, Renovated)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Rainforest, Renovated)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Rainforest)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Rainforest)

  • 44.1 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible Bathtub, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, Accessible Bathtub, Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

View from room

Room, 2 Queen Beds, Pool View

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Rainforest)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Rainforest)

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Pool, Renovated)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Pool, Renovated)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Roll-in Shower (ADA Rainforest)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, Roll-in Shower (ADA Rainforest)

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Rainforest, Renovated)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed (Rainforest, Renovated)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Ocean, Renovated)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Ocean, Renovated)

  • Sleeps 4
  • 2 Queen Beds

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About the area

Río Grande

Located in Río Grande (Mameyes II), Wyndham Grand Rio Mar Rainforest Beach and Golf Resort is a 3-minute walk from Wyndham Rio Mar Casino and 8 minutes by foot from Luquillo Beach. .This beach resort is 0.6 mi (0.9 km) from Wyndham Rio Mar Golf Course and 2.7 mi (4.3 km) from Carabali Rainforest Park.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Wyndham Rio Mar Casino - 3 min walk
  • Luquillo Beach - 8 min walk
  • Wyndham Rio Mar Golf Course - 11 min walk
  • Carabali Rainforest Park - 7 min drive
  • El Yunque National Forest - 11 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 32 min drive

Restaurants

  • ‪La Parrilla Restaurant - ‬7 min drive
  • ‪La Frutera Las Flores - ‬5 min drive
  • ‪5 O'Clock Somewhere Bar & Grill - ‬7 min walk
  • ‪Terruno - ‬7 min drive
  • ‪Jibaro's #22 - ‬7 min drive

About this property

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort

Luxury resort on the beach, with 3 outdoor pools
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort offers 400 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs, designer toiletries, and hair dryers.

LCD televisions come with premium digital channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 36-hole golf course. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mandara Spa has 10 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 400 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Digital television is provided for your entertainment. Private bathrooms with bathtubs feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 3 outdoor swimming pools or 3 hot tubs. Additional features at this resort include concierge services, gift shops/newsstands, and a banquet hall.
Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Mingle with other guests at the complimentary reception, held daily. Visit one of the 4 bars/lounges, 2 beach bars, and 2 poolside bars for a refreshing drink. Buffet breakfasts are available daily from 6:00 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Río Grande? This resort has 21000 square feet (1951 square meters) of space consisting of a conference center and 24 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered each day.
Wyndham Grand Rio Mar Rainforest Beach and Golf Resort has 2 restaurants on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Internet access

Parking and public transport

  • Secured covered self parking on site (USD 18 per night)
  • Secured covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11 AM: USD 32-42 for adults and USD 16-26 for children
  • 2 restaurants and 2 coffee shops
  • 2 beach bars, 2 poolside bars, 4 bars/lounges and 1 swim-up bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 3 outdoor pools
  • 3 hot tubs
  • Art gallery
  • Bike parking
  • Bike storage
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Lifeguards on-site
  • Private picnics
  • Sauna
  • Shopping
  • Winery release events

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free cots/infant beds
  • Pool toys
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf lessons with a pro
  • Golf privileges (optional)
  • Golf pro shop
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Water sports equipment

Business services

  • 24-hour business centre
  • Conference centre (21000 square feet of space)
  • Meeting rooms - 24

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Braille signage
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 12 casino gaming tables
  • 152 casino slot machines
  • At least 80% of lighting from LEDs
  • Bingo
  • Beach towels
  • Casino (7500 square feet of space)
  • Casino VIP room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Local culture and ecosystem education
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from December 23 2024 to February 2 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per night (maximum USD 1 per stay), plus a deposit of USD 75 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per day
  • Resort fee: 22 percent of room rate
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Wired internet access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 32 to 42 for adults, and USD 16 to 26 for children
  • Airport shuttle fee: USD 44 per person (one-way)
  • Airport shuttle fee per child: USD 22 (one-way), (up to 12 years old)
  • Covered self parking fee: USD 18 per night (in/out privileges)
  • Covered valet parking fee: USD 25 per night (in/out privileges)
  • Pet deposit: USD 75 per night
  • Pet fee: USD 75 per pet, per night (maximum USD 1 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar and geothermal energy, plus a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Wyndham Grand Rio Mar Beach
Wyndham Grand Rio Mar Beach Resort
Wyndham Mar Beach
Wyndham Mar Beach Resort
Wyndham Grand Rio Mar Beach Resort & Spa Puerto Rico/Rio Grande
Wyndham Rio Grande
Rio Grande Wyndham
Rio Mar Beach Resort & Spa, a Wyndham Grand Hotel Rio Grande
Rio Mar Puerto Rico
Westin Rio Mar Puerto Rico
Rio Mar Beach Resort And Spa, a Wyndham Grand Resort
Rio Del Mar Puerto Rico
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort Rio Grande
Wyndham Grand Rio Mar Puerto Rico Golf Beach Resort
Wyndham Grand Rio Mar Puerto Rico Golf Beach
Wyndham Grand Rio Mar Beach Resort Spa
Wyndham Grand Mar Resort Spa

Wyndham Grand Rio Mar Rainforest Beach and Golf Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1213 out of 2068 reviews
Rating 8 - Good. 434 out of 2068 reviews
Rating 6 - Okay. 207 out of 2068 reviews
Rating 4 - Poor. 108 out of 2068 reviews
Rating 2 - Terrible. 106 out of 2068 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hotel is beautiful, the service is wonderful, the pool is fun, the cocktails are cheap, and the availability of car rentals at the hotel helped us a lot.
Stayed 2 nights in Sep 2024

10/10 Excellent

Emilia

Stayed 2 nights in Sep 2024

10/10 Excellent

Rayshawn

Travelled with partner
Liked: Cleanliness, staff & service
My stay was great , service was great … they gave me a too and a suite no charge for my birthday because some maintenance issues came came up in the room i booked earlier before i arrived , did not like the fact the two pools was closed looking out the balcony of my stay . Other than that everything was great . They even served me champagne on my arrival.
Stayed 3 nights in Nov 2024

8/10 Good

david, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. Great beach
Stayed 3 nights in Nov 2024

8/10 Good

Deisy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody was very friendly and helpful
Stayed 5 nights in Nov 2024

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pretty, but they under renovations, I’m sure when it’s done it will be beautiful not all the restaurants were open, but it is still a beautiful resort everyone very friendly
Stayed 4 nights in Nov 2024

6/10 Okay

Christy

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Charles, Ruther Glen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I wish we would’ve known that the pool was being renovated prior to booking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Chyla

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Marilyne, Bethlehem

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was good only thing they are under construction.
Stayed 1 night in Nov 2024

8/10 Good

Dominique Josephine

Stayed 7 nights in Aug 2024

10/10 Excellent

Abdul

Stayed 2 nights in Oct 2024

2/10 Terrible

Jose Orlando

Liked: Cleanliness
Disliked: Property conditions & facilities
Urgent remodel!!
We payed for a suite and it made no difference than a regular room. The room was like a bad and cheap motel from any interstate.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind
Stayed 4 nights in Oct 2024

10/10 Excellent

Kathy

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property. It’s a beautiful resort.
Stayed 5 nights in Aug 2024

10/10 Excellent

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was under renovations, but it didn’t impact our stay too much. The location being right by the beach and a short drive from El Yunque was my favorite part! I would definitely recommend renting a car if you’re staying for a few days because there’s a lot more to do in the area.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nazila

Stayed 3 nights in Jul 2024

10/10 Excellent

Brandice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay! Even with construction going on, they managed to do an amazing job
Stayed 3 nights in Oct 2024

8/10 Good

antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Ahmed Aly

Travelled with group
I’ve been trying to resolve an issue with my invoice for weeks now, and the experience has been beyond frustrating. I’ve reached out to the billing department multiple times, even spoke with a manager, but it feels like nobody cares enough to actually help. Despite my efforts, I’m still no closer to a resolution, and it’s incredibly disappointing to be treated this way as a customer. I expected better support and accountability.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so kind and the food at Coastal roots was phenomenal!
Stayed 3 nights in Oct 2024

8/10 Good

Maggie

Stayed 2 nights in Jul 2024