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Courtyard Toluca Tollocan

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard Toluca Tollocan

Lobby sitting area
Terrace/patio
View from property
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Gym
  • Housekeeping
  • Breakfast available
  • Laundry

Explore the area

Map
Paseo Tollocan 834, Toluca, MEX, 50220
  • Galerias Toluca
    5 min walk
  • Barrio Porteño
    1 min walk
  • Dos Ríos Station
    29 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    18 min drive

Room options

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area

Suite, 1 King Bed

  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 2 Queen Beds

  • 54 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Toluca

When you stay at Courtyard Toluca Tollocan in Toluca, you'll be in the business district, within a 5-minute drive of Galerias Toluca and Town Square Metepec. .This hotel is 10.5 mi (16.9 km) from Nevado de Toluca National Park and 2 mi (3.2 km) from San Carlos Golf Club.

What's nearby

  • Galerias Toluca - 5 min walk
  • San Carlos Golf Club - 4 min drive
  • The Cosmovitral - 6 min drive
  • Galerias Metepec Shopping Center - 6 min drive
  • Nemesio Díez Stadium - 8 min drive

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 18 min drive

Restaurants

  • ‪Galerías Toluca - ‬9 min walk
  • ‪Sushi Roll - ‬9 min walk
  • ‪Chili's - ‬9 min walk
  • ‪Fundidora House Galerias - ‬9 min walk
  • ‪KFC - ‬10 min walk

About this property

Courtyard Toluca Tollocan

Hotel in Toluca with free valet parking and area shuttle service
Courtyard Toluca Tollocan offers 184 air-conditioned accommodations with iPod docking stations and MP3 docking stations. 42-inch LCD televisions come with premium cable channels and Netflix. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Toluca hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 184 air-conditioned rooms featuring refrigerators and LCD televisions. Wired and wireless internet access is complimentary, while 42-inch Smart televisions with cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
You can enjoy a meal at The Bistro Restaurant serving the guests of Courtyard Toluca Tollocan, or stop in at the grocery/convenience store. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. A shuttle from the airport to the hotel is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Bistro Restaurant - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free 24-hour pick-up airport shuttle
  • Airport shuttle on request
  • Free local area shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: MXN 399 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Bistro Restaurant

Things to do

  • Fitness centre

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Library

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 119
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 51
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Portable bath seat
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 42-inch smart TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 399 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Tollocan
Courtyard Tollocan Hotel
Courtyard Tollocan Hotel Toluca
Courtyard Toluca
Courtyard Toluca Tollocan
Courtyard Toluca Tollocan Hotel
Courtyard Toluca Tollocan Hotel
Courtyard Toluca Tollocan Toluca
Courtyard Toluca Tollocan Hotel Toluca

Courtyard Toluca Tollocan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 76 out of 138 reviews" "
Rating 8 - Good. 46 out of 138 reviews" "
Rating 6 - Okay. 7 out of 138 reviews" "
Rating 4 - Poor. 4 out of 138 reviews" "
Rating 2 - Terrible. 5 out of 138 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

RAMON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Ronald

Business traveller
Liked: Amenities
Always treated nice!
Stayed 2 nights in Aug 2023

10/10 Excellent

Agustin

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very kind staff, very easy check in/out. Nice backyard area to soak some sun and breakfast was good. I wish they had a water dispenser in the lobby.

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2021

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was easy and quick. The room was clean and no issues. The only issue I had was that I had coordinted with the hotel 3 days in advance to pick me up at the Mexico City airport and no one showed up.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place in Toluca
The hotel is one of the nicer properties in Toluca. If you need to be in Toluca, this is the place to stay. It feels very safe. The property and the rooms are very clean. Excellent, bi-lingual staff is there to help and offer assistance. The breakfast is very good, albeit overpriced. The only complaint I had was the shower; it took nearly five minutes to get warm. Also, the restaurant next door was a good option.
Stayed 3 nights in Jun 2019

2/10 Terrible

Jason

Disliked: Staff & service
Poor customer service
I booked my hotel through hotels.com. Received a confirmation email and everything. I showed up at the hotel only to find that the hotel front desk clerk told me I did not have a reservation. Once I got hotels.com involved in it, we figured out that the hotel had canceled my reservation without notifying me or hotels.com. They said they were full and had to send me down the road to another hotel. I have stayed here before, I always stay here when coming to this area. It’s fine for business when you’re just using it to sleep. However, I’m not impressed with the service received this last time
Stayed 2 nights in Mar 2019

4/10 Poor

Daniel

Had reservation moved after overbooking
The hotel overbooked and moved me to another hotel near the airport. They had a hired car drop me off there, claiming it was a complimentary shuttle, then tried to charge me for it. They also did not transfer the reservation to the new hotel, making things more complicated. Only after having a hotels.com rep call them and get things sorted was this rectified. After talking ti a few people, this is a somewhat regular thing for this establishment.
Stayed 3 nights in Feb 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great service and amenities.
Stayed 3 nights in Jan 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toluca nice place to Stay
Very nice hotel with good service.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It is a nice hotel but no swimming pool
Stayed 2 nights in Aug 2018

4/10 Poor

Brandon, Ciudad de Mexico, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
American Cookie Cutter Hotel that Charges Extra
The location of the hotel was quite nice & the staff was incredibly friendly, however, like most American companies, they smile to your face while they steal from you. I was charged 600 pesos for breakfast that Expedia indicates is included. The friendly receptionist took my information & asked me to email someone about the problem (presumably the marketing manager). This has happened to me often in MX. I won't hear anything back. The first day, they didn't have ANY hot items on the buffet, just cold cuts, cheese, cereal, and old bread. I live in CDMX. I know they didn't pay more than 400 pesos FOR EVERYONE to eat. The next day, we didn't waste our money on the abysmal food. So... in total, this typical American hotel stole 1,200 pesos.
Stayed 2 nights in Mar 2018

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you very much!
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stay here when I visit a customer in Toluca and it is a great hotel. Service is great and the area is nice and accessible to get around.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel
This is a new hotel, which is always nice. It is right next to a quality steakhouse, which is also nice. My only complaint is that the check-out service was a bit slower than usual. Other than that, it's a great place to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort