4/10 Poor
Tony
17 Jun 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property location and the lay staff were AMAZING and very nice. However, the management was awful. From the moment you check-in they make you feel like a criminal. You have to sign a document just to get your room key---AND a TV remote control; and a beach towel. They insist on entering your room at least EVERY two days to inspect to see if you have damaged or stolen anything. You can't get a fresh bath towel unless you exchange it for a used one. They actually count the towels in your room---The rooms come with 4 bath towels; 2 hand towels and 2 face towels. AND if for some reason the person who services your room forgets to leave you those number of towels---then they accuse YOU of stealing them. It's such a shame that a decent property in a very good location with nice amenities and a wonderful lay staff has to have a management team that acts like a prison warden. They make you feel so unwelcome and uncomfortable that I'm sad to say I won't be back.
Tony
Stayed 6 nights in Jun 2025