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Suites Inn La Muralla Metepec

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Suites Inn La Muralla Metepec

Tennis court
Exterior
Premium Double Room, 2 Queen Beds
Indoor pool, open 9:30 AM to 6:00 PM, pool loungers
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Carr Toluca Ixtapan No 567, Col La Magdalena Ocotitlan, Toluca, MEX, 52161
  • Church of Calvary
    18 min walk
  • Teatro Quimera
    19 min walk
  • Tree of Life Artisanal Exhibition and Sale Center
    5 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.)
    17 min drive

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Double Room, 2 Queen Beds

Premium Double Room, 2 Queen Beds

Premium Double Room, 2 Queen Beds

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room

Executive Room

Executive Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite | Living area

Master Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Toluca Galerias Metepec, an IHG Hotel

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.6 out of 5, Wonderful, (618)
The price is NZ$170
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Holiday Inn Express Toluca Galerias Metepec, an IHG Hotel

About the area

Toluca

With a stay at Suites Inn La Muralla Metepec in Toluca (Metepec), you'll be a 5-minute drive from Galerias Metepec Shopping Center and 7 minutes from Town Square Metepec. .This family-friendly hotel is 5.6 mi (9 km) from Zacango Zoo and 6 mi (9.7 km) from Galerias Toluca.

What's nearby

  • Church of Calvary - 18 min walk - 1.5 km
  • Galerias Metepec Shopping Center - 5 min drive - 4.9 km
  • Town Square Metepec - 7 min drive - 5.7 km
  • Plaza Sendero Toluca - 11 min drive - 10.6 km
  • Zacango Zoo - 11 min drive - 9.0 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 17 min drive

Restaurants

  • ‪Pollo Feliz - ‬5 min walk
  • ‪Mercado de Antojitos Mexicanos - ‬4 min drive
  • ‪BorA Bora - ‬14 min walk
  • ‪Galeana Metepec - ‬14 min walk
  • ‪Mercado de Comida Metepec - ‬4 min drive

About this property

Suites Inn La Muralla Metepec

Family-friendly Toluca hotel in Metepec with a full-service spa
Suites Inn La Muralla Metepec offers 104 air-conditioned accommodations with MP3 docking stations and DVD players. A pillow menu is available. 75-inch Smart televisions come with premium cable channels.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include minibars and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a fitness center.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Make yourself at home in one of the 104 air-conditioned rooms featuring MP3 docking stations and Smart televisions. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, an outdoor tennis court, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a hair salon, and tour/ticket assistance.
A complimentary continental breakfast is served daily from 7:30 AM to 11:00 AM.
Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 11:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM–11:00 AM

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Tennis

Family friendly

  • DVD player
  • Indoor pool
  • Playground

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Pillow menu

Bathroom

  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 75-inch smart TV
  • TV channels
  • CD player
  • DVD player
  • MP3 dock
  • Premium channels

Food and drink

  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: MXN 500 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:30 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool without adult supervision
Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Hotel La Muralla Metepec
Hotel La Muralla Metepec Toluca
La Muralla Metepec
La Muralla Metepec Toluca
Suites Muralla Metepec Toluca
Suites Inn La Muralla Metepec Hotel
Suites Inn La Muralla Metepec Toluca
Suites Inn La Muralla Metepec Hotel Toluca

Suites Inn La Muralla Metepec Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 257 out of 312 reviews" "
Rating 8 - Good. 39 out of 312 reviews" "
Rating 6 - Okay. 8 out of 312 reviews" "
Rating 4 - Poor. 3 out of 312 reviews" "
Rating 2 - Terrible. 5 out of 312 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 1 night in Jun 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel y staff excelentes! Definitivamente no es un area para caminar. Pero tomando un taxi, a 10 minutos llegas al centro de Metepec.
Stayed 3 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!
Stayed 1 night in Apr 2024

8/10 Good

inkoo

Liked: Cleanliness, property conditions & facilities, room comfort
All staffs are very kind, but no Micro-oven and No Refrigerator in the room..
Stayed 9 nights in Feb 2024

8/10 Good

Bryan

Stayed 3 nights in Jan 2024

10/10 Excellent

Gloria

Stayed 6 nights in Nov 2023

10/10 Excellent

michelle

Metepec
Wonderful stay for a total of 8 nights. Hotel is super clean, especially enjoyed the awesome water pressure and lots of hot water and the firm and comfortable bed. Front desk staff was friendly and helpful, especially Carlos Evan Gicomo. Loved the included breakfast, lots of choices and the Sunday buffet was overwhelming. The restaurant staff was wonderful especially our lovely hostess Judich Hernandez.
Stayed 1 night in Oct 2023

10/10 Excellent

OSCAR HONORATO

Stayed 1 night in Sep 2023

10/10 Excellent

Madeleine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time at this hotel
I had a great experience in this hotel. Very clean and staff is super attentive. I will definitely stay here again. Food is great an within minutes of everything… loved it.
Stayed 3 nights in Aug 2023

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service
Es un excelente hotel, el cuarto era muy amplio y limpio. Buena tecnologia. El personal muy amable y amistoso. Las opciones de desayuno buffete fueron buenas.
Stayed 1 night in Jun 2023

2/10 Terrible

Sergio

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I had a terrible experience at this property. They called security on me because they miscounted the towels and accused me of stealing a hand towel. The ladies at the front office would laugh at me and give me dirty looks. In another instance, one of my family members was walking up to my room with me (not to stay, just to pick up souvenirs I had brought) and the front desk stopped me in the lobby to tell me they could only be there for 15 min. I said, “that’s fine” (again, they were just there to pick something up). Once in the room, the front desk ladies called my room 3 times to tell me 15 minutes had passed and kept harassing me to get my guest out of the room. This stay ruined my vacation and I would never stay at this property.
Stayed 4 nights in Jun 2023

10/10 Excellent

Juan

Stayed 2 nights in Jun 2023

10/10 Excellent

Wakaba

Stayed 1 night in Jun 2023

10/10 Excellent

Wakaba

Stayed 1 night in Jun 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We totally recommend this hotel , great service , clean and friendly staff.
Stayed 1 night in May 2023

2/10 Terrible

Andrew

Travelled with group
Disliked: Staff & service
Think twice about staying here! Literally got charged for needing a * spoon! Cards need to get reactivated all the time… got locked out like 3 times, needed hot water, guess what!? Charged again! They a joke!
Stayed 4 nights in Apr 2023

10/10 Excellent

Shari

Liked: Cleanliness, staff & service
This hotel was beautiful. The food was wonderful breakfast and room service. The little touches, made the difference
Stayed 3 nights in Apr 2023

10/10 Excellent

edwin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean quit hotel
Stayed 4 nights in Apr 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023

10/10 Excellent

Celine

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this dog friendly hotel at the last minute after a very long drive. Suites inn checked all we needed for the night, was very affordable, had great reviews and allowed us to check in past midnight. It was very quiet. The staff was absolutely amazing, even offering a Dog Kit with bed, bowls. The rooms are huge, comfortable and spotless, all the amenities and even have pool, spa, etc...We had breakfast in the lobby because i had my dog, and they even brought a dog bed for her, a heater for us. I'm very grateful to the staff 🙏. Thank you.

10/10 Excellent

Sonia M

Stayed 2 nights in Feb 2023

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, highly recommend
We really enjoyed our stay at this hotel. Highly recommend. Excellent service, spacious/new room and nice amenities (heated indoor pool, gym, and spa onsite). We enjoyed the breakfast that was made to order and plentiful. We will plan to return during our next visit to Metepec.
Stayed 2 nights in Dec 2022

10/10 Excellent

Jose, San Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Queen beds, not king. Restaurant/room service very limited but good. Had to pay for an extra person at the end of the stay and they charged twice as much as on websites. No mountains in my view for sure. Would I stay there again? Yes, if I needed to.
Stayed 5 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms exelent services the staff very helpfull delicius food
Stayed 3 nights in Feb 2019