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Silverwater Resort

4.5 star property

Photo gallery for Silverwater Resort

Front of property - evening/night
Three Bedroom Apartment | Private kitchen
Front of property - evening/night
39-inch flat-screen TV with digital channels, TV, DVD player
Indoor pool, outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar
  • Gym
  • Breakfast available

Explore the area

Map
17 Potters Hill Road, San Remo, VIC, 3925
  • San Remo Coastal Reserve
    ‪6 min walk‬
  • Phillip Island Nature Park
    ‪4 min drive‬
  • Phillip Island Chocolate Factory
    ‪5 min drive‬

Room options

View all photos for Resort Room

Resort Room | View from room

Resort Room

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Apartment

Three Bedroom Apartment | Balcony

Three Bedroom Apartment

  • 100 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for Two Bedroom Apartment

39-inch flat-screen TV with digital channels, TV, DVD player

Two Bedroom Apartment

  • 66 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed OR 1 Queen Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Private kitchen

One Bedroom Apartment

  • 56 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About the area

San Remo

When you stay at Silverwater Resort in San Remo, you'll be near the bay, within a 5-minute drive of San Remo Coastal Reserve and Phillip Island Nature Park. .This luxury aparthotel is 2.2 mi (3.5 km) from Punchbowl Coastal Reserve and 2.9 mi (4.7 km) from Phillip Island Chocolate Factory.
View more Aparthotels in San RemoOpens in a new window

What's nearby

  • San Remo Coastal Reserve - 6 min walk
  • Phillip Island Nature Park - 4 min drive
  • Phillip Island Chocolate Factory - 5 min drive
  • Churchill Island Heritage Farm - 11 min drive
  • Phillip Island Wildlife Park - 16 min drive

Getting around

  • Bittern Station - 63 min drive
  • Melbourne Airport (MEL) - 106 min drive

Restaurants

  • ‪San Remo Fishermans Co-Op Society - ‬4 min drive
  • ‪The Haven Expresso Cafe - ‬5 min drive
  • ‪Phillip Island Chocolate Factory - ‬6 min drive
  • ‪San Remo Hotel Motel - ‬4 min drive
  • ‪Kilcunda General Store - ‬8 min drive

About this property

Silverwater Resort

Luxury aparthotel with a fitness center and outdoor tennis courts
Silverwater Resort offers 170 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. 39-inch flat-screen televisions come with premium digital channels. Bathrooms include bathtubs or showers and hair dryers.

This San Remo aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a steam room, and a fitness center.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 170 air-conditioned rooms featuring DVD players and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers.
Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and an indoor pool. This aparthotel also features complimentary wireless internet access, an arcade/game room, and wedding services.
Enjoy Regional cuisine at Watermark Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the ocean view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Planning an event in San Remo? This aparthotel has 3228 square feet (300 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Watermark Restaurant - Overlooking the ocean, this restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Pool/Spa

  • Outdoor pool
  • Indoor pool
  • A hot tub
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Electric car charging station on site

Family friendly

  • Playground

Restaurants on site

  • Watermark Restaurant

Food and drink

  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7 AM–10 AM: AUD 33 for adults and AUD 17 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Bedrooms

  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Towels provided
  • Hairdryer

Entertainment

  • 39-inch flat-screen TV with cable/satellite service
  • Games room
  • DVD player

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Dryer
  • Laundry facilities

Work spaces

  • meeting rooms
  • Desk
  • Desk chair
  • Conference centre (3228 square feet of space)

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • Banquet hall
  • Front desk (limited hours)
  • Wedding services

Location highlights

  • On the bay
  • In a rural location

Things to do

  • Fitness centre
  • 2 outdoor tennis courts
  • Basketball on site
  • Tennis on site
  • Theme parks nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 170 rooms
  • 3 floors
  • 23 buildings
  • Built in 2007

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for AUD 50 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 for adults and AUD 17 for children
  • Crib (infant bed) fee: AUD 50 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed AUD 999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children under 14 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Silverwater Resort
Silverwater Resort San Remo
Silverwater San Remo
Silverwater Hotel Phillip Island
Silverwater Hotel San Remo
Silverwater Resort Phillip Island
Silverwater Resort San Remo
Silverwater Resort Aparthotel
Silverwater Resort Aparthotel San Remo

Silverwater Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1212 reviews
Rating 8 - Good. 423 out of 1212 reviews
Rating 6 - Okay. 109 out of 1212 reviews
Rating 4 - Poor. 39 out of 1212 reviews
Rating 2 - Terrible. 24 out of 1212 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eldi

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent resort caters to all need and amazing staff
Stayed 2 nights in Nov 2024

8/10 Good

Veronica

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Amrish

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved it.
Stayed 2 nights in Oct 2024

2/10 Terrible

Hamid

Travelled with family
Swimming area needs more hygiene. Not enough dishwashing liquid and shampoo for 3 people.
Stayed 1 night in Oct 2024

10/10 Excellent

Lingqi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall it has been very good, but the acoustic insulation would have been improved.
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Not our first time at Silverwater Resort and won’t be our last. We’ve been with our kids and as a couple, great for both. Lots of activities for your energetic kids but wonderful quiet and peaceful spots to sit back and relax. Can’t wait to bring our grandchildren here.
Stayed 2 nights in Sep 2024

4/10 Poor

Hussein

Stayed 2 nights in Aug 2024

8/10 Good

Angela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely resort with plenty offered in house in case you get rained in
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Brooke

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful ocean view from our balcony and the staff were amazing and friendly. The food was delicious
Stayed 2 nights in Jul 2024

8/10 Good

Kerem

Stayed 1 night in Jul 2024

8/10 Good

JAMES, THOMASTOWN

Travelled with family
Liked: Cleanliness
Nice place to stay, pool is great
Stayed 3 nights in Jul 2024

8/10 Good

Rudy

Travelled with family
Liked: Cleanliness, room comfort
Comfortable stay marred by poor custome service
Stay was comfortable and the amenities were good. Kids enjoyed the indoor pool. The apartments are comfortable and spacious, although the bad carpet smell (my daughter describes this as “wet cat”) in the hallway and the general age/condition of the furniture let things down a bit. The gym was also inaccessible because the door lock mechanism was malfunctioning, which was a shame because we were only staying one night and wanted to exercise on a rainy day. We didn’t interact with the staff much during the stay but our experience was let down at the end. I thought I had left my wallet in the room and asked someone to check for me but the reception desk kept referring me to housekeeping, then saying that it would take a day for someone to check. I never received a call back even after following up and could not understand why it was not possible for someone at reception to go themselves to check the room for something so important. Better communication and some show of care could have turned this poor experience into a very positive one - a missed opportunity by the staff at Silverwater in my opinion. Overall, if you don’t do anything silly like leave valuables behind or need customer service, you will be fine.
Stayed 1 night in Jul 2024

8/10 Good

Margery

Stayed 1 night in Jul 2024

6/10 Okay

ANSHUL

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Staff did not check the pre booking requests .. Also, Not enough bathroom supplies for a family if they are coming to stay for 2-3 nights
Stayed 2 nights in Jul 2024

8/10 Good

Derrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The unit was well presented and excellent parking. We were hoping for a bit of a view of the water rather than the kids play area. Would be a good location for a family stay but not quite as pleasant for couples.
Stayed 1 night in Apr 2024

8/10 Good

Shehana

Liked: Cleanliness, property conditions & facilities
Great spaces for children to play. Will be back again .
Stayed 2 nights in Jul 2024

6/10 Okay

Rami

Travelled with family
Disliked: Property conditions & facilities
The beds were very bad, we had to ask multiple times for late check out. Both wife and I now sore from how bad the bedding was. Very stiffy rooms and didn’t feel clean
Stayed 3 nights in Apr 2024

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lots of things to do on the property
Stayed 1 night in Apr 2024

8/10 Good

Peter

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Didn't like the traffic, noise was constant. Didn't like the shower. Didn't like the invasion of ants. The facilities were great for children,pool, play area etc.
Stayed 6 nights in Mar 2024

8/10 Good

Bongjun

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great family spot! Indoor and outdoor pool were excellent, as well as the other onsite facilities. The walk into San Remo was too far for us with a pram (in very hot weather) which was a shame, but other than that everything was lovely. Also very decent price for buffet breakfast at the resort restaurant.

10/10 Excellent

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good for families
Stayed 2 nights in Mar 2024

8/10 Good

Jeff, Upper Coomera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2flights of stairs was the only off putting feature of our stay
Stayed 1 night in Mar 2024

10/10 Excellent

Tania

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024