See all properties
Save

Bancal Hotel & Spa

2.5 star property

Photo gallery for Bancal Hotel & Spa

Exterior
Reception
Exterior
Buffet
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Spa
  • Bar
  • 24/7 front desk
  • Pool
  • Air conditioning

Explore the area

Map
Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801
  • La Gomera Beaches
    ‪7 min drive‬
  • Playa Ávalo
    ‪7 min drive‬
  • Asuncion de San Sebastian de La Gomera Church
    ‪8 min drive‬
  • La Gomera (GMZ)
    ‪57 min drive‬

Room options

View all photos for Superior Double Room Sea View / Tenerife

Down duvets, in-room safe, desk, laptop workspace

Superior Double Room Sea View / Tenerife

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room Sea View 4 pax

Down duvets, in-room safe, desk, laptop workspace

Family Room Sea View 4 pax

  • 58 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Triple Sea View / Tenerife

Down duvets, in-room safe, desk, laptop workspace

Triple Sea View / Tenerife

  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room Sea View / Tenerife

Down duvets, in-room safe, desk, laptop workspace

Superior Triple Room Sea View / Tenerife

  • 32 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room Sea View 5 pax

Down duvets, in-room safe, desk, laptop workspace

Family Room Sea View 5 pax

  • 61 sq m
  • Sleeps 5
  • 5 Twin Beds

View all photos for Double Room Sea View / Tenerife

Down duvets, in-room safe, desk, laptop workspace

Double Room Sea View / Tenerife

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Doble Bancal Terrace Sea View/ Tenerife

Down duvets, in-room safe, desk, laptop workspace

Doble Bancal Terrace Sea View/ Tenerife

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

  • 42 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Sea View

Down duvets, in-room safe, desk, laptop workspace

Double Room, Sea View

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Terrace/patio

Hotel Rural Triana

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Laundry
4.6 out of 5, Wonderful, (33)
The price is NZ$190
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Rural Triana

About the area

San Sebastián de La Gomera

With a stay at Bancal Hotel & Spa in San Sebastián de La Gomera, you'll be on the waterfront, within a 10-minute drive of San Sebastian de la Gomera Harbour and La Gomera Beaches. .This spa hotel is 1.3 mi (2.1 km) from Playa Ávalo and 2.3 mi (3.7 km) from Playa de Chigadá.

What's nearby

  • Torre del Conde Monument - 8 min drive
  • Asuncion de San Sebastian de La Gomera Church - 8 min drive
  • San Sebastian de la Gomera Harbour - 9 min drive
  • San Sebastian de La Gomera Beach - 12 min drive
  • Playa del Águila - 18 min drive

Getting around

  • La Gomera (GMZ) - 57 min drive

Restaurants

  • ‪Kiosco las Carabelas - ‬9 min drive
  • ‪Pizzeria Agondo - ‬9 min drive
  • ‪Zumeria Marlin - ‬9 min drive
  • ‪Bread & Sweets - ‬8 min drive
  • ‪La Cabaña - ‬10 min drive

About this property

Bancal Hotel & Spa

Waterfront hotel with 5 outdoor pools and a full-service spa
Bancal Hotel & Spa offers 276 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include showers.

This San Sebastián de La Gomera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

5 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. The spa is open daily.
Make yourself at home in one of the 276 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers body treatments and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a drink at the swim-up bar while enjoying a refreshing dip in the hotel pool.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in San Sebastián de La Gomera? This hotel has 2250 square feet (209 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Free beach shuttle

Food and drink

  • 1 swim-up bar

Things to do

  • 5 outdoor pools
  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Children's pool
  • Full-service spa
  • Lifeguards on-site

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (2250 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Tile flooring in room
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 105
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Pillow menu

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch smart TV
  • TV channels

Food and drink

  • Local meal delivery service

More

  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Bancal Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 10 out of 15 reviews
Rating 8 - Good. 4 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

10/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and views of Teide
A lovely new hotel in a stunning setting built to blend in with very imaginative architecture Our room was very comfortable with very good facilities The downside was that the bars had run out of tonic, our choice of wine was out of stock and even a large bottle of water was unavailable in the restaurant on the second night. This may seem nitpicking but it should not have happened The staff were all very attentive and the general facilities and pools first class
Stayed 2 nights in Feb 2025

10/10 Excellent

Neill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. We had a Junior Suite and loved waking up to the view across to Mount Tiede on Tenerife. It was a very good base to explore the island which we fell in love with. A great holiday.
Stayed 7 nights in Feb 2025

8/10 Good

TJF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but a couple of issues
We had a lovely stay at the hotel, the rooms are large and balconies have a great view of El Teide. Buffet breakfast and dinner have an excellent selection of good food, and the service is generally very good with staff all very helpful and friendly. The pools were great too although it was slightly windy during our stay. The only issues were (1) we were told when we checked in that we had a free spa session, the man who checked us in double-checked and confirmed that. We booked the spa and it is an excellent experience. Unfortunately however, when we checked out we were charged for the spa session and when we explained that we'd been told on checking in that we had a free session the woman on the desk just said 'that was a mistake' and charged us the full price. This is not good enough for a 4 star hotel - if they tell you that you have a free spa session they should honour that even if it is a mistake, or at least give a discount due to their error. (2) we had a meal at the a-la carte restaurant and while the food was very good unfortunately the service was very poor: there was only two staff working front of house and they had to everything, including greeting and seating guests, making and serving drinks and serving and clearing food. This meant there was a huge delay after a while and new guests were left waiting for about 15 minutes at the entrance, while we had to wait about 30 minutes after finishing our main course before they asked if we wanted dessert.
Stayed 5 nights in Feb 2025

10/10 Excellent

James

Stayed 1 night in Dec 2024

10/10 Excellent

Inmaculada Simancas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome facilities. You have to drive if you want to go to town as they don’t yet offer shuttle services ( they are working on it), but still pretty easy to get a taxi or drive your own rental car.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Gomera
Veldig gjennomført hotel designmessig. Flotte uterom. Delig frokost og middags buffet. Veldig hyggelig service Litt trege med kaffeservering til frokost. Savnet shuttle til sentrum da hotelet ligger lite sentralt
Stayed 6 nights in Feb 2025

10/10 Excellent

Jonas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Børre

Stayed 1 night in Jan 2025

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel endroit où l’on se sent bien
Hôtel tout neuf les chambres sont des open spaces avec douche et lavabos harmonieusement intégrés. Piscine et terrasses avec une vue magnifique sur Tenerife et le Teide. Le buffet est copieux et tout le personnel attentionné. 3 nuits étaient prévues finalement j’y suis restée 5!
Stayed 2 nights in Jan 2025

10/10 Excellent

Belén

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Et unikt ophold
Stayed 9 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice stay, fantastic view
A bit pricey according to what you get, (maybe because we we there around new year), but it is new, clean and comfortable with a fantastic view of Teide. Good pillows. Quiet. Fantastic sunrises. Regarding lunch the menu did not have many choices and what it did have was a bit to “special”, so we missed some more choices. Also.. Unfortunately the first day we called the reception more than 10 times in four hours to tell them we had a problem with the light that kept turning off, however they did not do anything before we packed our luggage and went to the reception to get a new room. We did get a new room and everything was fine then. Maybe it had to do with the owner who was there to observe, and everywhere the staff suddenly seemed very stressed and nervous trying to do their best (compared to our privious visit), however it had the opposite effect:-) Fortunately the next days the atmosphere where more calm again:-)
Stayed 3 nights in Jan 2025

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best on the island… but…
Completely new, with big rooms and very cosy… our room was on 1. floor so no view and pretty far from lobby. Need totale 3 different elevators.. it very calm and quiet hotel, perfect for relaxation… but far from city and cant be there without rent-a-car…. Breakfast was bad, line for eggs was incredible long and pancakes never refilled during 1h….
Stayed 1 night in Jan 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint ophold
Super nybygget hotel. Behagelig, god mad. Fed udsigt til Teide.
Stayed 2 nights in Dec 2024

8/10 Good

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Par på resa
Väldigt fint och fräscht hotell. Avståndet till närmaste stad är långt och inte promenad vänlig väg. Så rekommenderar att hyra bil för att kunna ta sig iväg för att äta på kvällen samt se ön, om man inte vill åka taxi. Synd att inte Spa-avdelning inte kan ingå utan det kostar extra.
Stayed 6 nights in Nov 2024

8/10 Good

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024