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Hotel Arbaso

4.0 star property

Photo gallery for Hotel Arbaso

Exterior
Daily cooked-to-order breakfast for a fee
Premium Penthouse
Reception
Porch

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Calle Fuenterrabía 24, San Sebastián, Gipuzkoa, 20004
  • Place, Cathedral of the Good Shepherd
    ‪2 min walk‬
  • Place, Maria Cristina Bridge
    ‪2 min walk‬
  • Place, Concha Promenade
    ‪3 min walk‬
  • Airport, San Sebastian (EAS)
    ‪23 min drive‬

Room options

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Comfort Room

Premium bedding, down duvets, Select Comfort beds, minibar

Comfort Room

9.2 out of 10
Wonderful
(44 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room

8.2 out of 10
Very good
(14 reviews)
  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room

Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, down duvets, Select Comfort beds, minibar

Junior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Penthouse

Premium Penthouse

Premium Penthouse

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Duplex

Deluxe Duplex

Deluxe Duplex

9.8 out of 10
Exceptional
(7 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Suite

Basic Suite

Basic Suite

  • City view
  • 50 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Premium Suite (Mirador)

Premium Suite (Mirador)

Premium Suite (Mirador)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 63 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 2 Bedrooms (Catedral)

Deluxe Suite, 2 Bedrooms (Catedral) | Living area

Deluxe Suite, 2 Bedrooms (Catedral)

  • City view
  • 73 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

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Exterior
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  • Free Wi-Fi
  • Restaurant
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About the area

San Sebastián

Hotel Arbaso is in the heart of San Sebastián, within a 10-minute walk of Cathedral of the Good Shepherd and Concha Beach. .This hotel is 0.3 mi (0.5 km) from Concha Promenade and 0.4 mi (0.6 km) from Casino Kursaal.

What's nearby

  • Cathedral of the Good Shepherd - 2 min walk - 0.2 km
  • Maria Cristina Bridge - 2 min walk - 0.2 km
  • Concha Promenade - 3 min walk - 0.3 km
  • Concha Beach - 3 min walk - 0.3 km
  • San Sebastian City Hall - 6 min walk - 0.6 km

Getting around

  • Donostia-San Sebastián Station - 5 min walk
  • San Sebastian (EAS) - 22 min drive

Restaurants

  • ‪Maun - ‬2 min walk
  • ‪Kai Sushi - ‬3 min walk
  • ‪Antonio Bar - ‬4 min walk
  • ‪Caravanserai - ‬2 min walk
  • ‪Cachon - ‬3 min walk

About this property

Hotel Arbaso

Hotel Arbaso offers 50 air-conditioned accommodations with minibars and laptop-compatible safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium digital channels and Netflix. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available.
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including a steam room and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy Basque cuisine at Narru, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Narru - This fine-dining restaurant specializes in Basque cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured, covered parking on site (EUR 35 per night)
  • Secured, covered valet parking on site (EUR 35 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Narru

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Private wine tours
  • Steam room
  • Wine tours

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 2020
  • Communal living room
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch TV with premium digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 per person
  • Airport shuttle fee: EUR 57 per person (one-way)
  • Airport shuttle fee per child: EUR 57 (one-way)
  • Covered self parking fee: EUR 35 per night
  • Covered valet parking fee: EUR 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Arbaso Hotel

Hotel Arbaso San Sebastián

Hotel Arbaso Hotel San Sebastián

Hotel Arbaso Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 398 out of 448 reviews
Rating 8 - Good. 30 out of 448 reviews
Rating 6 - Okay. 9 out of 448 reviews
Rating 4 - Poor. 3 out of 448 reviews
Rating 2 - Terrible. 8 out of 448 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a must for anyone visiting SS, especially for first time visitors. Ideally situated within 5 mins walk of the main bus station. The bus direct from the airport takes 1hr 20 mins and runs hourly in winter. Make sure to book your bus home early as the 8am bus was full and a taxi cost 200 euros. Staff are helpful and friendly. The rooms are clean and stunning. Everything you need a more for a lovely break away. Thank you.
Stayed 4 nights in Feb 2026

10/10 Excellent

Twyla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was amazing & the location was perfect!
Stayed 3 nights in Feb 2026

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities
We stayed in the duplex, and it is literally a dream of a room. I could not love this room more and the skylights make it so unique. The wood-burning fireplace was perfect on a rainy day. The hotel is perfectly located and the staff is so lovely. I will never stay anywhere else in San Sebastian.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were fantastic, Alicia and the gentleman on the front desk have been so helpful, good with my son (2yo), very knowledgeable!
Stayed 1 night in Jan 2026

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Simply amazing from start to finish, could not fault anything. Highly recommended.
Stayed 5 nights in Jan 2026

10/10 Excellent

Shu Han

Liked: Cleanliness, property conditions & facilities
The whole stay was spot on. The rooms are in excellent condition, immaculate and clean.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anika

Stayed 1 night in Jan 2026

10/10 Excellent

Lidia

Stayed 3 nights in Jan 2026

8/10 Good

Ruth

Stayed 1 night in Jan 2026

10/10 Excellent

EDILBERTO

Liked: Cleanliness, amenities, property conditions & facilities
Extremely courteous staff. Very helpful. Also the breakfast at the restaurant was very nice, pricy, but nice with great service. The hotel was located near the beach, aquarium and city center.
Stayed 2 nights in Jan 2026

10/10 Excellent

JASON

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice rooms, great location.
Stayed 1 night in Jan 2026

10/10 Excellent

Michel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff very courteous and nice atmosphere
Stayed 3 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Nice place. Fairly priced rooms and dinner. Comfortable bed. Great location. Super friendly people.
Stayed 2 nights in Dec 2025

10/10 Excellent

michael

Stayed 2 nights in Nov 2025

10/10 Excellent

Agnes

Everything
Stayed 2 nights in Nov 2025

10/10 Excellent

Young, Astoria

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with amazing staff that were extremely friendly and attentive. Hotel Arbaso is conveniently situated 10 minutes (walk) from Old Towne. The cathedral views from the Premium Room in particular were amazing. The decor and amenities in the room (bidet, his and hers sink, Marshall bluetooth speaker) were very well thought out. I especially loved the shower. 10/10 will stay again next time I'm in San Sebastian.
Stayed 3 nights in Oct 2025

10/10 Excellent

Zeqiao

The front office staff provided a relaxed and friendly atmosphere at check-in. Provided helpful information for dining options - and helps me
Stayed 1 night in Nov 2025

10/10 Excellent

Edouard

Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great 2 night stay. The hotel is centrally located and you can walk to all of the neighborhoods and sights of San Sebastián. It’s a 5 minute walk from the bus station. The staff were really nice and helpful. It’s a newly built hotel and the rooms are state of the art. The toilet includes a remote controlled bidet which I’ve never seen before. It also has a light that illuminates in the dark that allows you to find the toilet in the middle of the night - the first time I’ve ever seen that! The mini-fridge is stocked with free drinks which is a great perk. The rooms are clean and modern and the bed was very comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Agnes

Stayed 2 nights in Oct 2025

10/10 Excellent

David

The staff was absolutely and the food was terrific. I just loved the way they made the cafe con leche!
Stayed 4 nights in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jignesh, South Plainfield

Stayed 3 nights in Sep 2025

10/10 Excellent

Nimesh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property! Clean rooms & friendly staff
Stayed 3 nights in Sep 2025