8/10 Good
Nikki
Travelled with partner
22 Aug 2024
Liked: Cleanliness, property conditions & facilities
Clean and quiet hotel. Beautiful location to watch the sunset but a long way away from the main square/restaurants/ attractions. 30 minute walk or €25 taxi. Would have given 4 stars but a negative interaction left me feeling like I was trying to be scammed.
I do not recommend booking an airport transfer through the hotel, they attempted to charge us double the agreed upon price due to our flight being delayed 7 hours stating the driver made two trips to Naples from Sorrento. However our driver told us he was aware of our delay and was tracking our flight from the day before and knew of our new arrival time. We also had to wait more than an hour for our transfer to arrive. Very frustrating experience. While I know the driver is independently contracted through the hotel, it was a very negative experience to have a delayed checkout and an argument to end our experience.
Nikki
Stayed 2 nights in Aug 2024