I found the front desk person to be extremely unfriendly and unhelpful. I had booked a triple room which cost more than a double, because we were 2 adults and one child.But, due to an error while booking...I was real tired, somehow the number of people changed to 2.Even though the triple room is considerably more,I was charged $80 for the extra person.
The lady at the front desk was not willing to offer any assistance, however that is not why I am giving this hotel such a bad review. I felt the attitude was terrible. I accept that I made a error while booking, and accepted the extra charge, though I think it was too much. It was her attitude, so unfriendly....
Overall as well, because of my check in being so poor, the hotel seemed like an overpriced Ibis Hotel. Very small. There was also a light outside my window on the exterior wall that could not be turned off. The final nail in the coffin, this low budget hotel charges you for the toiletries..$12 euro of all things. I never mind spending money for a quality experience, however once I have paid for the room I really dislike it when during the stay you are racking up more charges,especially for soap!