2/10 Terrible
Jorge
Travelled with partner
28 Oct 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place I have ever dealt with! Showed up only to be catfished by the images shown on the Expedia listing which looks nothing like the place we arrived to. It was run down, dirty looking and the room we reserved smelled musty/moldy. The person at the property apologized and mentioned they would cancel the reservation and refund our money as we did not stay there. Unfortunately they his person did not keep their word and denied the cancellation after we had left, not only that they never answered the phone as I and Expedia attempted many times to call. The voicemail is full which doesn’t allow you to leave any messages. It’s like the property manager knows what’s wrong and doesn’t want to deal with anyone but is Happy to take ones money! What a scam and bad experience, to top it off Expedia support has been useless in regards to assisting with this. Our only hope is the travel insurance claim we made so fingers crossed they are able to help. Please do yourself a favor and don’t make the mistake I did and read all reviews posted for this place and you’ll see what a scam it is.
Jorge
Stayed 2 nights in Oct 2024