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Gran Karmel Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Karmel Hotel

2 outdoor pools
Front of property
Standard Double Room, Garden View
Restaurant
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Breakfast available
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Km. 181.5 Canton Asintal, Santa Cruz Mulua, Retalhuleu, 11003
  • Parque de Aventura Xejuyup
    11 min walk
  • Xetulul Theme Park
    13 min walk
  • Pollo Frito Albamar
    1 min walk
  • Quetzaltenango (AAZ-Los Altos)
    105 min drive

Room options

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View

Standard Double Room, Garden View

  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
6 Jan - 7 Jan
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About the area

Santa Cruz Mulua

With a stay at Gran Karmel Hotel in Santa Cruz Mulua, you'll be within a 15-minute walk of Parque de Aventura Xejuyup and Xetulul Theme Park. .This hotel is 30.6 mi (49.2 km) from Quetzaltenango Central Park and 0.7 mi (1.1 km) from Xocomil Waterpark.

What's nearby

  • Parque de Aventura Xejuyup - 11 min walk
  • Xetulul Theme Park - 13 min walk
  • Xocomil Waterpark - 13 min walk
  • Dino Park - 20 min walk
  • Quetzaltenango Central Park - 46 min drive

Getting around

  • Retalhuleu (RER) - 25 min drive

Restaurants

  • ‪Papa John’s - ‬12 min drive
  • ‪Carnitas Rosy Retalhuleu - ‬13 min drive
  • ‪Burguer King Retalhuleu - ‬4 min drive
  • ‪Tacobell La Trinidad - ‬15 min drive
  • ‪Café Barista - ‬14 min drive

About this property

Gran Karmel Hotel

Hotel in Santa Cruz Mulua with 2 outdoor pools and a 24-hour front desk
Gran Karmel Hotel offers 38 air-conditioned accommodations with minibars and complimentary bottled water. Rooms open to balconies. 43-inch LED televisions come with cable channels. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
2 outdoor swimming pools are on site.
Make yourself at home in one of the 38 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms have showers and toothbrushes and toothpaste.
At Gran Karmel Hotel, enjoy a satisfying meal at the restaurant. Local cuisine breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and coffee/tea in a common area. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Gran Karmel Hotel has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, uncovered self-parking on site

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: USD 8-12 per person
  • 1 restaurant
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Accessibility

  • This property does not have any lifts

More

  • Couples dining
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch LED TV
  • TV channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 114 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 to 12 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Gran Karmel Hotel Hotel
Gran Karmel Hotel Santa Cruz Mulua
Gran Karmel Hotel Hotel Santa Cruz Mulua

Gran Karmel Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rolando, Quetzaltenango

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Excellent
Stayed 2 nights in Nov 2024

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charge me double after I call Expedia and also very bad bad service about person
Stayed 1 night in Sep 2024

10/10 Excellent

Oscar

Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Nov 2024