Overall 6.5/10.
Location to town, views, private beach access 10/10.
Air conditioning, shower, toilet 9/10.
Staff friendliness and professionalism 7.5/10.
Noise 7/10.
Food menu 6/10, chef and food preparation 9/10.
Internet connection 4/10.
Decoration and art 4/10
Outdoor spaces, pool 3/10.
Stay was good overall. Loved the views and the peace away from town, but also so close. The biggest thing that bugged me was the internet was terrible.
The other thing that felt discordant was the decor. The hotel suffers from an identity crisis with respect to its colors and decorations. There's a difference between being colorful, and using every single color that you can find. The latter leads to creating a chaotic visual experience, which is counter to the goals of the hotel.
There are so many cultural referents with contemporary Mexican sculptures, geometric sculptures, Buddha statues, Mexican folk art-- it's too busy thematically. Less is more. It feels like a sculpture graveyard.
Another thing I mention as a landscape designer, from an aesthetic and practical perspective. Their pool has a major design flaw. The pool is covered in small square waterline tiles, unfortunately the pool also has curved edges, which means that these tiles are popping off everywhere. Honestly, I'd recommend they redo the entire pool lining because the repairs look bad. This is the centerpiece of the main terrace so it could be costly.