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Sunbay Park Hotel

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sunbay Park Hotel

Seasonal outdoor pool
Superior Room, 1 Double Bed | View from room
Private beach nearby, beach bar, sailing, motor boating
Minibar, in-room safe, desk, blackout curtains
View from room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Pet-friendly
  • Parking included
  • Breakfast available

Explore the area

Map
Via Aurelia Sud -km 68 750, Civitavecchia, RM, 53

Room options

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About the area

Civitavecchia

With a stay at Mercure Civitavecchia Sunbay Park Hotel in Civitavecchia, you'll be within a 5-minute drive of Port of Civitavecchia and Piazza della Vita. .This beach hotel is 1.8 mi (2.8 km) from Forte Michelangelo and 1.8 mi (2.9 km) from National Archaeological Museum of Civitavecchia.

What's nearby

  • Piazza della Vita - 4 min drive
  • Forte Michelangelo - 4 min drive
  • Port of Civitavecchia - 4 min drive
  • Largo della Pace - 5 min drive
  • Terme della Ficoncella - 11 min drive

Getting around

  • Civitavecchia Station - 6 min drive
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 36 min drive

Restaurants

  • ‪MG Pizza & Kebab - ‬3 min drive
  • ‪Trattoria ò Pescatore - ‬3 min drive
  • ‪Pyrgo Cafè - ‬3 min drive
  • ‪Ristorante Ideale - ‬8 min walk
  • ‪Bumba Beach - ‬2 min drive

About this property

Sunbay Park Hotel

Private beach and seasonal outdoor pool, near Port of Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel offers 58 accommodations with minibars and safes. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bidets, and hair dryers.

This Civitavecchia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 58 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature bidets and hair dryers. Conveniences include phones, as well as safes and desks.
Relax on the private beach or enjoy other recreational amenities such as a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy Italian cuisine at Ristorante Le Terrazze, one of the hotel's 2 restaurants, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge.
Ristorante Le Terrazze - Overlooking the ocean and pool, this bar specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Pizzeria del Mare - This beachfront restaurant specializes in pizza and serves lunch and dinner. Open daily.
Room service is available.

Languages

English, French, Italian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: EUR 10 per person
  • 2 restaurants
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Ristorante Le Terrazze
  • Pizzeria del Mare

Things to do

  • Basketball
  • Children's pool
  • Fitness centre
  • Motor-boating
  • Playground
  • Sailing
  • Seasonal outdoor pool
  • Volleyball

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Marina on site
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Minibar
  • Fridge

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 01 to September 07

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel SunBay Park
SunBay Park
SunBay Park Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel Opening March 2018
SunBay Park Hotel Civitavecchia
Mercure Sunbay Park Hotel Opening March 2018
Mercure Civitavecchia Sunbay Park Opening March 2018
Mercure Sunbay Park Opening March 2018
Mercure Sunbay Park Hotel
Mercure Civitavecchia Sunbay Park
Mercure Sunbay Park
Mercure Civitavecchia Sunbay Park Hotel (Opening March 2018)
SunBay Park Hotel
Sunbay Park Hotel Hotel
Sunbay Park Hotel Civitavecchia
Sunbay Park Hotel Hotel Civitavecchia
Mercure Civitavecchia Sunbay Park Hotel

Sunbay Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 131 out of 532 reviews" "
Rating 8 - Good. 193 out of 532 reviews" "
Rating 6 - Okay. 102 out of 532 reviews" "
Rating 4 - Poor. 58 out of 532 reviews" "
Rating 2 - Terrible. 48 out of 532 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Morayma, Dorado

Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Got some misinformation at checkin but overall good place to stay.
Stayed 1 night in Oct 2024

6/10 Okay

Roxana

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful but the room was very dirty. Far from city center and is very difficult to walk especially if you are with a stroller. And the Taxi is reaping you off
Stayed 3 nights in Oct 2024

6/10 Okay

Ronald

Stayed 3 nights in Oct 2024

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with great views
Stayed 1 night in Oct 2024

10/10 Excellent

JON-PAUL

Travelled with partner
Staff was great. Room looked a little different than pics but overall we had a great experience. Service was great. A little old school with the actual room keys instead digital cards but I kinda liked that. Food at the restaurant was great, and the continental breakfast and coffee were outstanding.
Stayed 2 nights in Oct 2024

2/10 Terrible

Kellie, UpperCoomera

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a long way from the port and train it has no transfer options and Taxi are hard to find when the boats are in harbour. They have no working lift and we had to go up four flights of stairs The doors in our room blew open during the night as it didn’t have proper locks The bed was as hard as a rock No phone in the room No decent lighting TV didn’t work The bathroom was clean but shower screen was rusty and would get stuck when you closed it Not any where near a Mecure standard we booked due to the name
Stayed 2 nights in Sep 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Bella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Debra

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone needs to alter the description of this hotel . It’s far from upmarket . Rooms are basic , dirty and poorly equipped
Stayed 1 night in Aug 2024

2/10 Terrible

RALPH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here.
This hotel is a complete dump! Furniture is old, damaged, moldy. Totally discusting. Bathroom is old, toilets brown stained, moldy tub. Front desk personnel totally rude and unhelpful. Poor intetnet / wifi available. They list themselves as a 4 star hotel when they aren't even a half star. Spent the whole night sitting in a chair waiting to leave for the port. Never again!
Stayed 1 night in Sep 2024

10/10 Excellent

SAHRAN, Media

Stayed 1 night in Aug 2024

4/10 Poor

Marie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property is located in a very pretty area. However, it is a bit run down. Front desk staff was very nice.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Daniel, Alpine

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
AC didn’t work. Shower caused flooding in the bathroom that went out into the hall. Clearly not the first time since the wood door was rotten as were the baseboards in the hall. Broken tiles, mold, missing plaster, holes in wall, bird poop all over the patio, twin beds moved together to make king that separated during sleep, half used soap in bathroom. The view is beautiful and the people were kind. Would not stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Nelson and Precila

Liked: Staff & service
Good and friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Bruce, Westerville

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel in Europe.
Stayed 1 night in Sep 2024

2/10 Terrible

Mairim

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Don’t stay in. We have booked for 2 days and after arriving decided to leave immediately. Too far from everything, nothing to do around. Bed and pillows terrible, the staff is friendly and they do their best, however doesn’t worth the stay.
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Chill property that was probably cool 20 years ago but you could tell it has had better days. Room was decent and breakfast was better than average. There is a pool and sea nearby. Front desk staff was top notch.
Stayed 1 night in Aug 2024

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was really convenient for checking into after Barcelona-Civitavecchia Grimaldi ferry crossing. Overall pleased, picturesque location and convenient to have restaurant to get reasonably priced and satisfactory meal - although services was a little slow. Only slight downside was dog in room below us was howling and barking a lot. Otherwise a very good stay and would recommend.
Stayed 1 night in Aug 2024

4/10 Poor

Isidore

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 2 nights in Aug 2024

10/10 Excellent

Bernardo

Travelled with partner
Liked: Amenities, property conditions & facilities
like views
Stayed 1 night in Aug 2024

2/10 Terrible

Christine

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t rate your hotel 4 stars. You will disappoint all your customers, cos it is only worth 1 star. Although you have a good sea view, almost everything in this hotel is terribly old, damage and dirty. No blankets in each room. Only provide a thin bedsheet for you. It is too thin and too cold. Besides, the walls are too thin, we can hear noise next door and outside. People have party near the pool until 2-3 am. No one can sleep in the thin bedsheet and noisy environment. The swimming pool costs Euro 10 for each person. You have to bring swimming cap otherwise you have to pay few dollars. Food for lunch is so bad. No taste and non fresh bread and seafood. I have to trust other people’s comments. I know why they got low scores now.
Stayed 1 night in Aug 2024