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AQUA Hotel Aquamarina & Spa

4.0 star property

Photo gallery for AQUA Hotel Aquamarina & Spa

Indoor pool, outdoor pool, pool loungers
Exterior
Front of property
Exterior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • Spa
  • Breakfast available

Explore the area

Map
Carrer Pla de la Torre, 24, Santa Susanna, 08398
  • Santa Susanna Beach
    ‪10 min walk‬
  • Levante Beach
    ‪10 min walk‬
  • Les Caletes Beach
    ‪11 min walk‬
  • Gerona (GRO-Costa Brava)
    ‪36 min drive‬

Room options

View all photos for Standard Triple Room (3 adults )

Minibar, desk, soundproofing, iron/ironing board

Standard Triple Room (3 adults )

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room Single Use

View from room

Standard Double Room Single Use

  • 23 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, Balcony (2 adults)

Minibar, desk, soundproofing, iron/ironing board

Junior Suite, Balcony (2 adults)

  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (2 adults)

Junior Suite (2 adults)

Junior Suite (2 adults)

  • 38 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Minibar, desk, soundproofing, iron/ironing board

Standard Room

  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Double Room Single Use, Pool View

View from room

Premium Double Room Single Use, Pool View

  • 23 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Quadruple Room (2 adults + 2 children)

Minibar, desk, soundproofing, iron/ironing board

Family Quadruple Room (2 adults + 2 children)

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room (2+2)

Minibar, desk, soundproofing, iron/ironing board

Standard Quadruple Room (2+2)

  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Triple Room, Pool View (2 adults and 1 child)

View from room

Premium Triple Room, Pool View (2 adults and 1 child)

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Triple Room (3 adults)

Minibar, desk, soundproofing, iron/ironing board

Family Triple Room (3 adults)

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite Lumiere

Suite Lumiere | Terrace/patio

Suite Lumiere

  • 42 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Quadruple Room (3 adults + 1 child)

Minibar, desk, soundproofing, iron/ironing board

Family Quadruple Room (3 adults + 1 child)

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Quadruple Room (3+1)

Minibar, desk, soundproofing, iron/ironing board

Standard Quadruple Room (3+1)

  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Quadruple Room, Pool View (2+2)

View from room

Premium Quadruple Room, Pool View (2+2)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Quadruple Room, Pool View (3+1)

View from room

Premium Quadruple Room, Pool View (3+1)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, Balcony, Pool View (2+1)

View from room

Premium Room, Balcony, Pool View (2+1)

  • 23 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Triple Room ( 2 adults and 1 child)

Minibar, desk, soundproofing, iron/ironing board

Standard Triple Room ( 2 adults and 1 child)

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room (4 adults)

Minibar, desk, soundproofing, iron/ironing board

Standard Quadruple Room (4 adults)

  • 23 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Triple Room, Pool View (3 adults)

View from room

Premium Triple Room, Pool View (3 adults)

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Family Quadruple Room (4 adults)

Minibar, desk, soundproofing, iron/ironing board

Family Quadruple Room (4 adults)

  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Triple Room (2 adults and 1 child)

Minibar, desk, soundproofing, iron/ironing board

Family Triple Room (2 adults and 1 child)

  • 35 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Quadruple Room, Pool View (4 adults)

View from room

Premium Quadruple Room, Pool View (4 adults)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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Room

AQUA Hotel Promenade & Spa

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (41)
The price is NZ$184
for 1 room
includes taxes & fees
2 Mar - 3 Mar
AQUA Hotel Promenade & Spa

About the area

Santa Susanna

When you stay at AQUA Hotel Aquamarina & Spa in Santa Susanna, you'll be connected to a shopping center, a 3-minute drive from Pineda de Mar Beach and 5 minutes from Santa Susanna Beach. .This family-friendly hotel is 8.9 mi (14.3 km) from Lloret de Mar Beach and 2.9 mi (4.7 km) from Malgrat de Mar Beach.

What's nearby

  • Santa Susanna Beach - 10 min walk
  • Levante Beach - 10 min walk
  • Pineda de Mar Beach - 3 min drive
  • Malgrat de Mar Beach - 11 min drive
  • Calella Beach - 16 min drive

Getting around

  • Santa Susanna Station - 8 min walk
  • Gerona (GRO-Costa Brava) - 36 min drive

Restaurants

  • ‪Aloha - ‬4 min walk
  • ‪Kings Grand Café, Santa Susanna - ‬4 min walk
  • ‪Kalima Beach Club - ‬4 min walk
  • ‪Beertual Internacional - ‬12 min walk
  • ‪Restaurante la Maduixa - ‬12 min walk

About this property

AQUA Hotel Aquamarina & Spa

Family-friendly hotel with 3 restaurants connected to a shopping center in Santa Susanna
AQUA Hotel Aquamarina & Spa offers 545 accommodations with minibars and hair dryers. Rooms open to furnished balconies. 26-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellnes Spa (pago supl) has couples treatment room(s). Services include sports massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Make yourself at home in one of the 545 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Satellite television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional features at this hotel include concierge services, an arcade/game room, and gift shops/newsstands.
Grab a bite at Buffet Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 2 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Buffet Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Burger Club - This poolside restaurant serves lunch and dinner. A children's menu is available.
Il Veneziano - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Catalan, Dutch, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and public transport

  • Self parking on site (EUR 15 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Off-site parking within 164 ft (EUR 9 per night)

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 12 for adults and EUR 6 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 2 bars/lounges
  • Room service available

Restaurants on site

  • Buffet Restaurant
  • Burger Club
  • Il Veneziano

Things to do

  • Arcade/games room
  • Archery
  • Basketball
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball

Family friendly

  • Arcade/games room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - sports
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe (surcharge)
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 2 and March 31.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Self parking fee: EUR 15 per day (in/out privileges)
  • Nearby parking fee: EUR 9 per night (164 ft away)
  • In-room safe fee: EUR 4 per day
  • Facilities fee: EUR 12 per person, per day and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number HB-003862

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 2 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Aqua Aquamarina
Aqua Aquamarina Hotel
Aqua Hotel Aquamarina
Aquamarina Aqua Hotel
Aqua Hotel Aquamarina Santa Susanna
Aqua Aquamarina Santa Susanna
Aqua Hotel Aquamarina Spa
Aqua Aquamarina & Spa
Aqua Hotel Aquamarina & Spa Hotel
Aqua Hotel Aquamarina & Spa Santa Susanna
Aqua Hotel Aquamarina & Spa Hotel Santa Susanna

AQUA Hotel Aquamarina & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 302 out of 845 reviews
Rating 8 - Good. 400 out of 845 reviews
Rating 6 - Okay. 100 out of 845 reviews
Rating 4 - Poor. 29 out of 845 reviews
Rating 2 - Terrible. 14 out of 845 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Bryan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
No games room or pool access
I selected the hotel due to the facilities. Pool and games room. I have an 8 year old. The indoor pool was additional cost, ok, but then I couldn’t book. It was full! The games room was closed. Very frustrating
Stayed 1 night in Nov 2024

8/10 Good

KATHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a good location. Very walkable.
Stayed 2 nights in Aug 2024

6/10 Okay

Daniella

Liked: Staff & service
Stayed 7 nights in Aug 2024

6/10 Okay

Harris

Liked: Cleanliness, staff & service, amenities
Poor air condition in the whole hotel
Stayed 4 nights in Jul 2024

8/10 Good

Bram de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at this property. The train station is close by as well as the beach. The service was impeccable. My only critique was the internet which is why I did not give 5 stars as it is spotty. However this is minor and we would definitely stay here again.
Stayed 8 nights in Jun 2024

10/10 Excellent

Anil

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about my stay..it was perfect in every way..nice food and service by everyone.. keep up the good work guys..
Stayed 3 nights in Jun 2024

10/10 Excellent

Sean

Stayed 2 nights in Jun 2024

2/10 Terrible

Shailah

Travelled with family
Disliked: Staff & service, room comfort
Horrible
My stay at the Aqua hotel was terrible, I booked a suite that was 400sq ft and because I decided to bring my daughter at the last minute they refused to let me stay in the suite that I booked and placed me in a tiny room that was 220sq ft that was cramped with four beds in it. Online the room I booked stated sleeps 3. I spent the first day of my trip going back and forth with management and customer service trying to get refunded and change hotels. It was a total nightmare
Stayed 4 nights in May 2024

6/10 Okay

Suleyka

Stayed 2 nights in Apr 2024

8/10 Good

Keith

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Staff was great. Rooms could have been a bit cleaner
Stayed 2 nights in Oct 2023

6/10 Okay

Elizabeth

Business traveller, Travelled with partner
Liked: Staff & service
Property is low cost and in terms of value it was fair. The junior suite looked on to balconies of the adjacent hotel, the metal camp bed style bed was terribly uncomfortable. The hotel itself was average in every way, nothing too bad, nothing to say was particularly good either, other than the bar staff being very friendly. I’d say for two nights out of season it was fine but in peak summer I can imagine the lifts, breakfast, checkout, Sun loungers etc being very over crowded.
Stayed 2 nights in Sep 2023

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entertainment every night, hard working staff, recreation, comfortable. But charging to gym and spa ?
Stayed 10 nights in Sep 2023

10/10 Excellent

Marjorie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was great. The food was very good, a lot of things to do. The only downside I had was with cleanliness. We asked every day for the room to be cleaned and made up. And even when they did came and organized the room, they never swept the floors. But I will give it 9 out of 10
Stayed 3 nights in Sep 2023

8/10 Good

S A

Travelled with family
Liked: Cleanliness, staff & service
good for young families
Joined our daughter's family for a week here. Otherwise we wouldn't choose such a relatively large family hotel. It was all about boys 8 & 11 have a good time - which they did. A lot of time spent in pool and sea [10 min walk]. HB meal choice was fine for them; okay for us [wow, the restaurant staff work hard!]. Outside entertainment 9.30 okay. Particularly good guitarist one evening. All thought bed's too hard and rooms dated - but okay. Reception staff good. Cutting a long story short - getting a few drinks at bar either slow or very slow; and bathroom could have been brushed better before our arrival.
Stayed 7 nights in Jul 2023

8/10 Good

Hany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good services
Stayed 2 nights in Jul 2023

10/10 Excellent

Kam-Wing Ricky

Stayed 4 nights in Jun 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

10/10 Excellent

ANITRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family trip!
Great time! Amazing location & we had a fabulous view of the pool!
Stayed 3 nights in Apr 2023

8/10 Good

wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here as part of our road trip through Spain. A family of two adults and two teenage kids. The hotel was easy to find via sat nav. You actually get to the hotel around the back where you can drop everyone and all the cases etc off easily with good access. There is free parking in an off road car park nearby or you can park across the road at a daily cost. The hotel is very clean and the staff were excellent, very helpful and polite. We were there in April so the pool was a bit too cold to use but that’s not the hotels fault. You can use the indoor one at a charge (worked out 40 euros for two hours for four of us with shower caps that had to be purchased and used). The hotel itself is nice and clean and well looked after. There was evening entertainment. We went half board. The hospitality staff were very helpful. Our daughter suffers from allergies and they were very helpful with selecting and even cooking her food separately which was very kind. The food was a bit repetitive from night to night but that’s quite a general thing we’ve found. Santa Susanna itself doesn’t have much going on. We found ourselves jumping in the car and driving 20mins to Lloret de mar. We also went to tossa de mar which was very pretty and to Blanes for the day. There are much nicer beaches at all these places and you don’t have to try and cross a train line to get to the beaches. That was our only gripe. Everything else was fine. There’s plenty of public transport around if you need it.
Stayed 5 nights in Apr 2023

8/10 Good

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel, restaurant is more like a school canteen, cleanliness can be improved.
Stayed 2 nights in Apr 2023

8/10 Good

Rebecca

Stayed 2 nights in Sep 2022

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

8/10 Good

Malgorzata

Travelled with family
Liked: Staff & service, amenities
Great area to be . Great service. Room wasn’t that great . 2.5 star for the room overall.
Stayed 3 nights in Aug 2022

2/10 Terrible

Kimmy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is definitely NOT a 4 star hotel. The rooms are not clean at all and very dated and small. Paper thin walls. I could hear the man above me snoring every night! You can hear people outside your room almost as if they were inside it. Small rooms and so overcrowded. The only positive is the buffet, food was good and staff had it organized well even though the line to get in would sometimes stretch to all the way out the lobby and past the elevators. I would not recommend this hotel or stay here again.
Stayed 4 nights in Jul 2022