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Gran Melia Iguazú

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Melia Iguazú

2 outdoor pools, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
View from room
BBQ/picnic area
Egyptian cotton sheets, premium bedding, down duvets, minibar
Aerial view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Breakfast included
  • Bar
    Bar
  • Air conditioning
    Air conditioning

Explore the area

Map
Parque Nacional Iguazu, Puerto Iguazú, Misiones, 3370
  • Parque das Aves
    10 min walk
  • Iguazu National Park
    12 min walk
  • Parque Nacional do Iguacu
    16 min walk
  • Iguazu (IGR-Cataratas del Iguazu Intl.)
    19 min drive

Room options

View all photos for Room, 1 King Bed (Red Level, Waterfall View, 3 adults)

View from room

Room, 1 King Bed (Red Level, Waterfall View, 3 adults)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (RedLevel Waterfall 3 adt)

View from room

Presidential Suite (RedLevel Waterfall 3 adt)

  • 99 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (RedLevel Deluxe Waterfall, 3 adt)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite (RedLevel Deluxe Waterfall, 3 adt)

  • 53 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Waterfal View)

View from room

Deluxe Room, 2 Single Beds (Waterfal View)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room (Red Level King Bed Waterfall View)

View from room

Room (Red Level King Bed Waterfall View)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Red Level Waterfall View)

View from room

Presidential Suite (Red Level Waterfall View)

  • 99 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Jungle View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe King Bed Jungle View

  • 26.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite (Family, Falls View 6 adt)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Presidential Suite (Family, Falls View 6 adt)

  • 150 sq m
  • River view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed (Waterfal View)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Waterfal View)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Jungle View)

Deluxe Room, 2 Single Beds (Jungle View)

Deluxe Room, 2 Single Beds (Jungle View)

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite (Red Level Waterfall View)

Garden view

Royal Suite (Red Level Waterfall View)

  • 344 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite (Red Level Waterfall View)

View from room

Junior Suite (Red Level Waterfall View)

  • 53 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe Red Level Water)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Junior Suite (Deluxe Red Level Water)

  • 52.9 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Red Level Waterfall View)

Grand Suite (Red Level Waterfall View)

Grand Suite (Red Level Waterfall View)

  • 59 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds (Red Level Waterfall View)

Room, 2 Single Beds (Red Level Waterfall View) | View from room

Room, 2 Single Beds (Red Level Waterfall View)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite (Family, Falls View)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Presidential Suite (Family, Falls View)

  • 152 sq m
  • River view
  • Sleeps 6
  • 2 King Beds

View all photos for Royal Suite (Red Level Waterfall View 6 adt)

Garden view

Royal Suite (Red Level Waterfall View 6 adt)

  • 344 sq m
  • Water view
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room Jungle View (4+1)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room Jungle View (4+1)

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite (Family, Falls View 5 adt)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Presidential Suite (Family, Falls View 5 adt)

  • 150 sq m
  • Water view
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room Waterfall View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room Waterfall View

  • 50 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room Waterfall View (4+1)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room Waterfall View (4+1)

  • 50 sq m
  • River view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room Jungle View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Family Room Jungle View

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Junior Suite (Red Level Waterfall View, 3 adults)

View from room

Junior Suite (Red Level Waterfall View, 3 adults)

  • 53 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite (Red Level Waterfall View 5 adt)

Garden view

Royal Suite (Red Level Waterfall View 5 adt)

  • 344 sq m
  • Water view
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Beds

View all photos for Deluxe Room, 1 King Bed (Waterfall View, 3 adults)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe Room, 1 King Bed (Waterfall View, 3 adults)

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Jungle View (3AD)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Deluxe King Bed Jungle View (3AD)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view
Loi Suites Iguazú Hotel
Pool
Breakfast included
Spa
Parking included
4.6 out of 5, Wonderful, (977)
The price is NZ$609
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Loi Suites Iguazú Hotel

About the area

Puerto Iguazú

With a stay at Gran Melia Iguazú in Puerto Iguazú, you'll be in a national park, just a 3-minute walk from Iguacu River and 10 minutes by foot from Parque das Aves. .This luxury hotel is 3.5 mi (5.6 km) from Iguazu Falls and 16 mi (25.7 km) from Cataratas Avenue.

What's nearby

  • Parque das Aves - 10 min walk - 0.9 km
  • Iguazu National Park - 12 min walk - 1.0 km
  • Parque Nacional do Iguacu - 16 min walk - 1.4 km
  • Devil's Throat - 16 min walk - 1.4 km
  • Iguazu Falls - 15 min drive - 5.6 km

Getting around

  • Central Station - 10 min walk
  • Iguazu (IGR-Cataratas del Iguazu Intl.) - 19 min drive

Restaurants

  • ‪Lanchonete Parque das Aves - ‬38 min drive
  • ‪Advantage VIP Lounge - ‬38 min drive
  • ‪Restaurante Tarobá - San Martin Hotel & Resort - ‬38 min drive
  • ‪Dos Hermanas Fast Food - ‬7 min walk
  • ‪Natural Market - ‬19 min drive

About this property

Gran Melia Iguazú

Luxury hotel with 3 restaurants and 2 outdoor pools
Gran Melia Iguazú offers 183 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 183 air-conditioned rooms featuring minibars and LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a health club, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Restaurant & Bar Merkado, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto Iguazú? This hotel has 4682 square feet (435 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Restaurant & Bar Merkado - Overlooking the pool and garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
GalaRestaurant & Pool Bar - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Restaurant & Bar Amaro - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Alter Rooftop Bar - This cocktail bar overlooks the pool and garden. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 3 restaurants
  • 4 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Restaurant & Bar Merkado
  • GalaRestaurant & Pool Bar
  • Restaurant & Bar Amaro
  • Alter Rooftop Bar

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (4682 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Garden
  • Nature reserve
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 88
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 104
  • Lever door handles
  • Step-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 111
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Office
  • Phone
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Iguazú
Gran Meliá Iguazú Hotel Puerto Iguazú
Gran Meliá Iguazú Puerto Iguazú
Sheraton Iguazu Hotel Iguazu National Park
Sheraton Iguazú Iguazu
Sheraton Iguazú Resort Iguazu
Sheraton Iguazu Resort And Spa
Gran Meliá Iguazú Puerto Igua
Gran Meliá Iguazú
Gran Melia Iguazú Hotel
Gran Melia Iguazú Puerto Iguazú
Gran Melia Iguazú Hotel Puerto Iguazú

Gran Melia Iguazú Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 612 out of 1002 reviews" "
Rating 8 - Good. 259 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick, Cherry Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property, rooms and facilities (spa, pool, restaurants etc) were stunning. Staff were friendly, very helpful and professional at all times.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing view, atmosphere and pool. The hotel provides a particular and unique experience of the falls.
Stayed 2 nights in Aug 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place with great view to rest
Stayed 3 nights in Jul 2024

2/10 Terrible

Luis, Monteverde

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
This property is not even close to be a 5 star resort. Service is really basic, food below avarage despite you are paying 4x the regular prices, rooms and facilities are poor maintained. Overall terrible experience for a price tag of $900 a night don't expect much. Would not recommend staying here, try the Brazilian site hotel instead Argentinians don't care for a good service and here prices are just exuberant. Definitely not getting what you pay for.
Stayed 3 nights in Jul 2024

10/10 Excellent

Pamela

Stayed 1 night in Jul 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing not to like! A beautiful hotel with attention given to every detail. We stayed for one short night but nothing was too much trouble from a room upgrade to the fantastic falls view room through to extending check out when our flight was delayed. The access to Iguazu falls is a short walk from the hotel. Food and drink all great and service superb. Thank you.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeremiah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best view of any hotel anywhere in the world. And the hotel is wonderful too
Stayed 3 nights in Jul 2024

10/10 Excellent

melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely perfect stay
One of the best hotels i have stayed in. Service was outstanding! From the moment until we checked in to the day we left and had to wait until our evening flight. The helped to make arrangements to visit the Brazilian side of the falls and a taxi to take us to the airport. The wait staff met our every need and even before we asked. The hotel rooms were beautiful and comfortable. Loved our stay and a perfect place to rest and relax.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Jul 2024

10/10 Excellent

Beatriz, Tampa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fabulous
Stayed 3 nights in Jul 2024

10/10 Excellent

JAVIER, Las vegas

Stayed 3 nights in Jul 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Molly, McLean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing! Best view and staff super friendly!!!
Stayed 1 night in Jun 2024

10/10 Excellent

Elissa, mosman

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience! The Red Level staff are extra special! Will definitely be coming back!
Stayed 3 nights in May 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the very first moment everything has been fantastic. We were welcomed by the Alexis, the GM upon arrival. The service at the hotel is more than amazing. Staff is friendly and polite. The hotel smells amazing. And the spa offers wonderful services. We had phenomenal vacation with enjoying the most beautiful views. Thanks for your hospitality and service.
Stayed 3 nights in Jun 2024

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the views, wild life and trails. They did a great job trying to meet our needs, Selva the woman who setup our tours and activities was amazing! She even went the distance and gave us recommendations for our next stop, in a completely different part of the country. Our driver was nice, conversational with us and helped us navigate some of the tourist attractions and where to get great food in town.
Stayed 4 nights in Jun 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best experience! Location can’t be beat. Lucas at the front desk went above and beyond to help when we needed. Would highly recommend this hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Andreas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Juacir bueno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

andres

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some of the staff at the hotel didn't treat us very properly
Stayed 1 night in May 2024

8/10 Good

Loraine

Travelled with partner
Location is superb. Rooms very nice with outstanding view of the falls. We had a slight problem with the air conditioning in our room and management went out of their way to try to make up for the inconvenience. Well done Meliá!
Stayed 3 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a unique view and landscape, the fauna is impressive and the waterfall is to due for
Stayed 2 nights in Apr 2024

10/10 Excellent

FRANCISCO J

Stayed 2 nights in Apr 2024

10/10 Excellent

Luis Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024