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El Sombrero Apartments Los Gigantes

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Sombrero Apartments Los Gigantes

View from property
Outdoor pool, pool umbrellas, pool loungers
Studio | Living area
Exterior
Apartment, 1 Bedroom | Living area

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry
    Laundry
  • Kitchen
    Kitchen

Explore the area

Map
Avendia Maritima 28, Acantilado de los Gigantes, Santiago del Teide, Tenerife, 38683
  • Ocean Explorer
    5 min walk
  • Oasis Los Gigantes Public Pool
    6 min walk
  • Los Gigantes Marina
    7 min walk
  • Tenerife (TFS-Tenerife South)
    41 min drive

Room options

View all photos for Apartment, 1 Bedroom

In-room safe, blackout curtains, iron/ironing board, WiFi

Apartment, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Partial sea view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, blackout curtains, iron/ironing board, WiFi

Apartment, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Partial sea view
  • Sleeps 5
  • 2 Twin Beds

View all photos for Studio

Studio | Living area

Studio

  • Studio
  • 1 bathroom
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Santiago del Teide

When you stay at El Sombrero Apartments Los Gigantes in Santiago del Teide, you'll be near the beach, within a 10-minute walk of Ocean Explorer and Oasis Los Gigantes Public Pool. .This aparthotel is 15.2 mi (24.5 km) from Fañabé Beach and 15.3 mi (24.6 km) from El Duque Beach.
View more Aparthotels in Santiago del TeideOpens in a new window

What's nearby

  • Oasis Los Gigantes Public Pool - 6 min walk - 0.6 km
  • Los Gigantes Marina - 7 min walk - 0.6 km
  • Los Gigantes Beach - 8 min walk - 0.8 km
  • Playa Chica - 17 min walk - 1.4 km
  • Arena Beach - 7 min drive - 2.0 km

Getting around

  • Tenerife South Airport (TFS) - 41 min drive

Restaurants

  • ‪Tipsy Terrace - ‬1 min walk
  • ‪La Pergola - ‬12 min walk
  • ‪Poolbar, Barcélo Santiago - ‬14 min walk
  • ‪Tapas y Mas Tapas - ‬3 min drive
  • ‪La Bodeguita - ‬4 min walk

About this property

El Sombrero Apartments Los Gigantes

Aparthotel in Santiago del Teide with a 24-hour front desk and a coffee shop
El Sombrero Apartments Los Gigantes offers 42 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs.

In-room wireless Internet access is available for a surcharge. 28-inch LCD televisions come with satellite channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 42 guestrooms, featuring kitchens with refrigerators and stovetops. Rooms have private furnished balconies. 28-inch LCD televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers.
Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and bicycles to rent. Additional features at this aparthotel include wireless internet access (surcharge), a television in a common area, and tour/ticket assistance.
Satisfy your appetite at the aparthotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.

Languages

English, German, Spanish

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers

Internet

  • WiFi available (EUR 15 per week)

Parking and transport

  • No on-site parking available

Family friendly

  • Children's pool

Kitchen

  • Fridge
  • Stovetop
  • Cookware/dishes/utensils
  • Electric kettle
  • Coffee/tea maker
  • Toaster

Dining

  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Bathrooms

  • Combined shower/bath
  • Deep-soaking bath
  • Hairdryer (on request)
  • Towels provided

Living spaces

  • Dining room

Entertainment

  • 28-inch LCD TV with satellite service
  • Pool or billiards table
  • TV in a common area

Outdoor areas

  • Furnished balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Multilingual staff
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • 24-hour front desk

Location highlights

  • Near the boardwalk

Things to do

  • Outdoor tennis courts
  • Motorised watercraft on site
  • Bike hire on site
  • Sailing nearby
  • Whale watching nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Waterskiing nearby
  • Scuba diving nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 42 rooms
  • 2 floors
  • 7 buildings
  • Built in 1985

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in fee
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: EUR 15 per week (rates may vary)
  • Fee for wireless internet in public areas: EUR 15 per week (rates may vary)
  • Late check-in fee
  • Late check-out fee: EUR 25 (subject to availability)
  • In-room safe fee: EUR 2.25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Property is also known as

El Sombrero Apartments
El Sombrero Apartments Los Gigantes
El Sombrero Los Gigantes
Sombrero Apartments
El Sombrero Apartments Los Gigantes Apartment Santiago del Teide
El Sombrero Apartments Los Gigantes Santiago del Teide
Sombrero s Los Gigantes tiago
El Sombrero Apartments Los Gigantes Aparthotel
El Sombrero Apartments Los Gigantes Santiago del Teide

El Sombrero Apartments Los Gigantes Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 4 out of 14 reviews" "
Rating 4 - Poor. 1 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

8.4/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2024

6/10 Okay

Verified traveller

No Wi-Fi, you need to pay €20 for a week, €5 for a day. Hairdryer on request, one day in advance! Location is good, lots things around. Shower head was horrible, water was squirting in every direction, some of the rays were very strong, the others were barely working. Soap was broken prior opening.
Stayed 8 nights in Jan 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness
The reception was lovely and welcoming, appt was fair for age just ceiling in bathroom had a leak upstairs and paint was falling in (no7). Disappointed that a bar and cafe was advertised and a drinks vending machine was in the front of it. Cleaners in and did a fab job. I would stay here again .
Stayed 9 nights in Nov 2023

10/10 Excellent

Allan

Liked: Cleanliness, room comfort
Now a firm favourite
This was our 3rd visit to El Sombrero and we have already booked our next one. The location is perfect, the staff are friendly and helpful - it is everything we need.
Stayed 26 nights in Dec 2022

8/10 Good

Toni

Travelled with partner
Liked: Cleanliness, amenities
A little dated but otherwise clean and comfortable.
Stayed 9 nights in Sep 2022

10/10 Excellent

Allan

Liked: Cleanliness, room comfort
Fantastic stay
Despite a lack of sunbed pads due to Covid restrictions, we had an excellent 2nd visit to this accommodation. The complex is well maintained and very clean. The apartments are spacious, modern and clean with ample facilities for a relaxing self-catering holiday. Staff are friendly and very helpful. Close to a good choice of shops, bars and restaurants, this is an ideal base in Los Gigantes for long or short-term stays. We have already booked another stay later this year.
Stayed 28 nights in Feb 2022

10/10 Excellent

Victoria

Liked: Cleanliness, room comfort
Satisfied
This apartment was basic but clean and comfortable, the staff including service staff were very friendly and helpful. The sheets on the bed were too small and kept coming off during the night but that is only a small niggle. The pool is lovely, easy to walk to restaurants and stores. I would recommend. I do not know if there was parking available.
View from balcony.
Stayed 10 nights in Feb 2022

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

2/10 Terrible

mw, uk

Liked: Cleanliness, room comfort
Disliked: Staff & service
smiles hide truth
dangerous electrics - we were getting shocks from the cooker and were told this was 'normal' but next day when we were leaving, a new cooker was being installed ! wifi was intermittent and rarely available - no apology or refund. We were lied to about everyone else being quite happy as other guests told us to not pay for it as it didn't work! we were treated disrespectfully when trying to explain the difficulties we were experiencing not a fully equipped kitchen - no microwave, washing-up liquid or coffee maker, minimal crockery and seal on fridge inefficient cockroach in room - insects all over work surfaces we requested the room be left (cleaners used too much spray and threw away some food) but this was ignored we were moved to another apartment after first night - no help offered or explanation no parasol on table outside, shower got cold, cold water in pool when we tried to report problems - no-one there - no 24 hour reception as claimed - notices supposed to say where receptionist can be found are untrue we were lied to about above - claimed they were in attendance and we were at fault for not reporting problems sooner! no apology or any compensation offered for any of these services being dangerous, stressful, inefficient or absent. Rooms were nice and spacious though - I like to finish on a plus!

8/10 Good

Benoît

Stayed 6 nights in Apr 2024

10/10 Excellent

Josef

Stayed 7 nights in Apr 2023

4/10 Poor

Sandra, Tenerife

Disliked: Cleanliness, property conditions & facilities, room comfort
Es un complejo bastante antivuo y necesita reforma
La cocina mal equipada, habitación con hormigas hasta dentro de las camas, wifi de pago y que no servía para navegar , televisión de pago también y no se veían sino unos cuantos canales. La piscina muy pequeña para tanto huesped y a las diez de la mañana o antes ya no encontrabas una hamaca libre. Limpieza escasa por falta de personal. No lo recomiendo. El personal amable.