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DoubleTree by Hilton Hotel Santiago - Vitacura

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Santiago - Vitacura

Terrace/patio
Bar (on property)
Lobby
Executive lounge
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking included
  • Housekeeping
  • Room service

Explore the area

Map
Avenida Vitacura 2727, Las Condes, Santiago, 7550690
  • Costanera Center
    4 min walk
  • QB - Quotidien Bistro
    1 min walk
  • Tobalaba Station
    5 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    27 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

In-room safe, soundproofing, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

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includes taxes & fees
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About the area

Santiago

A stay at DoubleTree by Hilton Hotel Santiago - Vitacura places you in the heart of Santiago, just a 4-minute walk from Costanera Center and within a 5-minute drive of Parque Arauco Mall. .This hotel is 0.3 mi (0.4 km) from Gran Torre Santiago and 0.5 mi (0.8 km) from Apoquindo.

What's nearby

  • Costanera Center - 4 min walk
  • Gran Torre Santiago - 6 min walk
  • Parque Arauco Mall - 5 min drive
  • Medical Center Hospital Worker - 6 min drive
  • San Cristobal Hill - 12 min drive

Getting around

  • Tobalaba Station - 5 min walk
  • Parque Almagro Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 27 min drive

Restaurants

  • ‪Signore - ‬2 min walk
  • ‪Café Between - ‬1 min walk
  • ‪QB - Quotidien Bistro - ‬1 min walk
  • ‪Wendy’s - ‬2 min walk
  • ‪Sack - ‬4 min walk

About this property

DoubleTree by Hilton Hotel Santiago - Vitacura

Hotel with free parking, a short walk to Costanera Center
DoubleTree by Hilton Hotel Santiago - Vitacura offers 267 accommodations with laptop-compatible safes and safes. Televisions come with cable channels.

Bathrooms include bathrobes and hair dryers. This Santiago hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 267 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by Quotidien Bistro for lunch, dinner, or brunch, where this restaurant specializes in local and international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:30 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11 AM.
Quotidien Bistro - This bistro specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Happy hour is offered.
Cafeteria Between - This café specializes in international cuisine. Open select days.
24-hour room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:30 AM–11 AM on weekends: CLP 20000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Quotidien Bistro
  • Cafeteria Between

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Dressing gowns
  • Hairdryer
  • Towels

Entertainment

  • 42-cm TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CLP 75000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 20000 per person
  • Airport shuttle fee: CLP 30000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CLP 30000 (one-way)
  • Late check-out fee: CLP 75000 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Santiago Vitacura
Doubletree Hilton Vitacura
Doubletree Hilton Vitacura Hotel
Doubletree Hilton Vitacura Hotel Santiago
Doubletree Hilton Santiago Vitacura Hotel
DoubleTree Hilton Hotel Santiago Vitacura
DoubleTree Hilton Hotel Vitacura
Doubletree by Hilton Santiago Vitacura
DoubleTree by Hilton Hotel Santiago - Vitacura Hotel
DoubleTree by Hilton Hotel Santiago - Vitacura Santiago
DoubleTree by Hilton Hotel Santiago - Vitacura Hotel Santiago

DoubleTree by Hilton Hotel Santiago - Vitacura Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 672 out of 919 reviews" "
Rating 8 - Good. 173 out of 919 reviews" "
Rating 6 - Okay. 44 out of 919 reviews" "
Rating 4 - Poor. 17 out of 919 reviews" "
Rating 2 - Terrible. 13 out of 919 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

han guang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shows room the water flow need upgrade, more reliable
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Marcos Aurelio

Stayed 4 nights in Sep 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Peter

Stayed 8 nights in Aug 2024

8/10 Good

Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms are standard but clean and spacious
Stayed 5 nights in Jul 2024

10/10 Excellent

Jonathan Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, Food was ok
Stayed 1 night in Aug 2024

2/10 Terrible

ANDREW

Travelled with family
Disliked: Amenities
Staff is not helpful when you left something behind. I’ve booked a room from 7/22/22 - 7/26/24. I’ve checked out on 7/26/24 and leaved behind in room an Apple Airtag. GPS shows that it is at Doubletree by Hilton Santiago - Vitacura. I’ve called them and they said they would check it out and let me know by email. So far up today 8/9/24 still no news from them and GPS slows my Apple Airtag still in their Hotel. Very frustrated.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marco, TUCSON

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast; clean and quiet rooms; attentiveness
Stayed 5 nights in Jul 2024

10/10 Excellent

Marhabo

Stayed 2 nights in Jul 2024

8/10 Good

Kiia

Liked: Cleanliness
Clean room, fair location, excellent cleaning and a decent breakfast. However, much of the staff had a very unhelpful attitude towards solving issues. Perhaps this is a cultural difference but the time it took for anyone to attend to any issues and for room service to deliver items was ridiculously long. This wouldn’t have been an issue had they said upfront that it will take two hours for ice or almost three hours for someone to come and look at a leaky toilet, but the staff would always say on the phone “yes of course right away”. This was very unhelpful and frustrating. However, I do want to give a special shout-out to a male staff member (whose name I unfortunately cannot remember but perhaps he was the manager on duty for that shift?) working the evening shift (until 10pm) Thursday July 18 who was very helpful and did his utmost to ensure that I had a semi-enjoyable end of the stay despite the toilet breaking and me needing to change a room for the last night. There was also a younger gentleman working at the door on morning of the 19th of July who was very helpful and kind. These two were the best people in terms of customer service at the hotel. Overall, decent hotel, much better value for money than some others in the area but there are many members of staff whose attitude leaves much to be desired.
Stayed 8 nights in Jul 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Heather Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful. The atmosphere was relaxing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria Cecilia

Stayed 4 nights in Jun 2024

10/10 Excellent

VERONICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totalmente recomendable
Todo impecable, excelente atención y predisposición. Mención especial para Rodrigo, súper servicial y muy amable.Todo mil puntos. Excelente ubicación, colchones y almohadas comodísimas. Un 10 los artículos de cortesía, el agua y los cafés. Totalmente recomendable.
Stayed 3 nights in Jun 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding view of the snow capped Andes from our sixteenth floor window.
Stayed 4 nights in Jun 2024

10/10 Excellent

Phokion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for the price, comfortable room, staff friendly and willing to help.
Stayed 4 nights in Jun 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice location to walk by
Stayed 1 night in Jun 2024

4/10 Poor

R

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Nice hotel, good location. But far from perfect!
Enquired about earlier check in prior to arrival and told it’s possible if available, but didn’t expect to be charged an additional £69 on checkout! Further to this when I got to the room the door lock didn’t work and it took a maintenance engineer an hour to fix, so my early check in wasn’t relaxing at all!
Stayed 2 nights in Jun 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in May 2024

2/10 Terrible

Liliana

Stayed 1 night in May 2024

6/10 Okay

Erich

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing service, very good food. Well located.
Stayed 1 night in May 2024