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Hotel Novotel Santiago Vitacura

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Novotel Santiago Vitacura

Front of property - evening/night
Superior Room, 1 Queen Bed
Indoor pool
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Av Americo Vespucio Norte 1630, Vitacura, Santiago, Region Metropolitana, 7630340
  • Casacostanera
    14 min walk
  • Parque Araucano
    15 min walk
  • Parque Arauco Mall
    15 min walk
  • Santiago (SCL-Arturo Merino Benitez)
    38 min drive

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Front of property
Hyatt Place Santiago/Vitacura
Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1004)
The price is NZ$231
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hyatt Place Santiago/Vitacura

About the area

Santiago

Located in Santiago (Vitacura), Hotel Novotel Santiago Vitacura is within a 5-minute drive of KidZania Santiago and Los Leones Golf Club. .This family-friendly hotel is 2.6 mi (4.2 km) from Parque Arauco Mall and 3.4 mi (5.4 km) from Clinica Alemana.

What's nearby

  • Parque Arauco Mall - 15 min walk - 1.3 km
  • Bicentennial Park - 19 min walk - 1.6 km
  • KidZania Santiago - 4 min drive - 3.5 km
  • Clinica Alemana - 6 min drive - 5.5 km
  • Costanera Center - 6 min drive - 5.8 km

Getting around

  • Military Academy Station - 4 min drive
  • Parque Almagro Station - 14 min drive
  • Santiago Intl. Airport (SCL) - 38 min drive

Restaurants

  • ‪El Honesto Mike-Vitacura - ‬3 min walk
  • ‪Hotel Río Bidasoa - ‬4 min walk
  • ‪Pizzeria Tio Tomate - ‬5 min walk
  • ‪Vitacura - ‬3 min walk
  • ‪Vietnam Discovery - ‬4 min walk

About this property

Hotel Novotel Santiago Vitacura

Family-friendly Santiago hotel in Vitacura with a fitness center
Hotel Novotel Santiago Vitacura offers 144 accommodations with minibars and safes. These individually decorated and furnished accommodations have separate sitting areas and include sofa beds. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 144 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy international cuisine at 365, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Santiago? This hotel has 2508 square feet (233 square meters) of space consisting of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
365 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a carport

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CLP 14200 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • 365
  • 365

Things to do

  • Arcade/games room
  • Bike rentals
  • Fitness centre
  • Indoor pool
  • Playground

Family friendly

  • Arcade/games room
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (2508 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from January 30 2024 to October 31 2024 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 10000 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 30000.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 14200 per person
  • Pet fee: CLP 10000 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 30000.0 per night
  • A facilities fee includes use of: sauna; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Novotel Santiago Vitacura
Novotel Santiago Vitacura
Novotel Santiago Vitacura Hotel Santiago
Santiago Novotel
Novotel Santiago Vitacura
Hotel Novotel Santiago Vitacura Hotel
Hotel Novotel Santiago Vitacura Santiago
Hotel Novotel Santiago Vitacura Hotel Santiago

Hotel Novotel Santiago Vitacura Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 244 out of 551 reviews" "
Rating 8 - Good. 204 out of 551 reviews" "
Rating 6 - Okay. 60 out of 551 reviews" "
Rating 4 - Poor. 29 out of 551 reviews" "
Rating 2 - Terrible. 14 out of 551 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MANOJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Cayó mucho la calidad en comparación al pasado
La limpieza de la habitación dejó mucho por desear... la ropa de baño a veces tenía buena calidad y otras pésima. Además, el último día tuve un problema con el WC y tuve que cambiarme de habitación.
Stayed 6 nights in May 2024

10/10 Excellent

JOSE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UN GRAN HOTEL
AGRADEZCO SU EXCELENTE ATENCION HACIA MI HIJA CAROLINA CABALLERO. MUCHAS GRACIAS
Stayed 6 nights in Apr 2024

10/10 Excellent

Mylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a bit out of the way. It’s about a 20 walk to the nearest mall (where I took the hop on/hop off bus. But I walked around the the nearby restaurants by myself (female) and never once felt unsafe. The staff were really great and the room was really clean and comfortable. Totally recommend if you don’t mind being away from the action.
Stayed 4 nights in Apr 2024

6/10 Okay

Andre

Business traveller
Liked: Cleanliness, staff & service
Not best choice for now
The hotel is 20 years old and you can see that in the room and amenities. The bathroom is dated and stained. Noise from 9 am through 6 pm. The 6th flour is under renovation so it was not a pleasant stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the comfortable stay
Great location. Within close walking proximity to malls. Long walk to Centro, but has nice views along the way. The staff this morning was so extra helpful. I dont have the Uber App. But one of the staff found a way to Uber me to the airport in time. Top notch customer sevice!
Stayed 2 nights in Feb 2024

10/10 Excellent

PHOEBE, Verona

Travelled with group
I would like to suggest adding a sink in the toilet room. This will make it much more convenient.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and helpfu, recommeding and explaining the attractions, ATM, public transportions, and supermarkets. Let me stay till 2 pm without additional charge since my flight was departuring at night.
Stayed 1 night in Jan 2024

10/10 Excellent

Benedict

Liked: Staff & service, room comfort
Very considerate for traveler's comfort
Very good friendly service. Very considerate and thoughtful to offer customers' extra comfort during their trip
Stayed 1 night in Jan 2024

10/10 Excellent

Oscar Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Andrea

Stayed 5 nights in Nov 2023

10/10 Excellent

Yuehui

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff.
Stayed 3 nights in Oct 2023

10/10 Excellent

Olga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Francisco J

Liked: Cleanliness, staff & service, property conditions & facilities
very accesible facility, friendly and attentive staff. great rooms with ample space
Stayed 2 nights in Jun 2023

10/10 Excellent

Augusta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente atención. Gracias

8/10 Good

Margarita

Stayed 1 night in Jan 2023

8/10 Good

Galina

Liked: Staff & service

8/10 Good

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Location and the cleanliness of the rooms. I did not like the service at the restaurant, and the cold coffee all the time during the breakfast.
Stayed 7 nights in Aug 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I the room service it was very nice
Stayed 2 nights in Jul 2021

4/10 Poor

Joeri

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Time to refurbish !
The rooms were for sure not luxurious when this hotel opened a few years ago… but they were probably meeting the quality requirements of Novotel, a 4 stars cost effective brand (with quite basic standards). Nevertheless, I am afraid not any refurbishment has been carried out since then and until the rooms are not renewed, guests will still be disappointed by their experience, below the legitimate expectations they could have
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good and all the covid measures with high standard
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The prices that you are providing is including taxes, but staff at desk once you arrive pretend to charge you VAT. That is out of the agreed. The hotel is fare.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Mar 2021

8/10 Good

DANIEL GONZALO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020