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Hotel Plaza El Bosque Ebro

4.0 star property

Photo gallery for Hotel Plaza El Bosque Ebro

Indoor pool, pool loungers
Front of property
2 restaurants, breakfast, lunch, dinner served; international cuisine
Reception
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Breakfast included
  • Parking included
  • Room service

Explore the area

Map
Ebro 2828, Las Condes, Santiago, Region Metropolitana, 7550091
  • Costanera Center
    ‪8 min walk‬
  • Gran Torre Santiago
    ‪9 min walk‬
  • Julio Martinez Pradanos National Stadium
    ‪9 min drive‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪27 min drive‬

Room options

View all photos for Suite Ejecutiva, 2 camas Queen y sofa cama

Premium bedding, down duvets, pillow-top beds, minibar

Suite Ejecutiva, 2 camas Queen y sofa cama

  • Sleeps 4
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Premium bedding, down duvets, pillow-top beds, minibar

Presidential Suite

  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Suite, 2 Double Beds

Executive Suite, 2 Double Beds

Executive Suite, 2 Double Beds

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite ejecutiva, 2 camas Twin y sofa cama

Premium bedding, down duvets, pillow-top beds, minibar

Suite ejecutiva, 2 camas Twin y sofa cama

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Sofa Bed

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About the area

Santiago

Located in Santiago (Las Condes), Hotel Plaza El Bosque Ebro is within a 10-minute walk of Costanera Center and Gran Torre Santiago. .This hotel is 3.1 mi (5 km) from Santa Lucia Hill and 4.1 mi (6.5 km) from University of Chile.

What's nearby

  • Costanera Center - 8 min walk - 0.7 km
  • Gran Torre Santiago - 9 min walk - 0.8 km
  • Parque Arauco Mall - 4 min drive - 4.0 km
  • Santa Lucia Hill - 6 min drive - 5.1 km
  • Julio Martinez Pradanos National Stadium - 9 min drive - 7.3 km

Getting around

  • Tobalaba Station - 6 min walk
  • Parque Almagro Station - 8 min drive
  • Santiago Intl. Airport (SCL) - 27 min drive

Restaurants

  • ‪Bar Nacional - ‬3 min walk
  • ‪Aligot - ‬1 min walk
  • ‪Pinpilinpausha - ‬2 min walk
  • ‪Ica Cocina Peruana - ‬4 min walk
  • ‪Le Due Torri - ‬2 min walk

About this property

Hotel Plaza El Bosque Ebro

Hotel with 2 restaurants, a quick walk to Costanera Center
Hotel Plaza El Bosque Ebro offers 179 accommodations with minibars and safes. These individually decorated and furnished accommodations include desks. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Santiago hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with cable channels. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 179 individually decorated guestrooms, featuring refrigerators and minibars. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at ENEBRO, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
ENEBRO - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Park Club Piso 17 - This buffet restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free off-site parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • ENEBRO
  • Park Club Piso 17

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 60 per vehicle
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Hotel Plaza El Bosque Ebro
Hotel Plaza El Bosque Ebro Santiago
Plaza El Bosque
Plaza El Bosque Ebro
Plaza El Bosque Ebro Santiago
Plaza El Bosque Ebro Santiago
Hotel Plaza El Bosque Ebro Hotel
Hotel Plaza El Bosque Ebro Santiago
Hotel Plaza El Bosque Ebro Hotel Santiago

Hotel Plaza El Bosque Ebro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 582 out of 1006 reviews
Rating 8 - Good. 314 out of 1006 reviews
Rating 6 - Okay. 73 out of 1006 reviews
Rating 4 - Poor. 20 out of 1006 reviews
Rating 2 - Terrible. 17 out of 1006 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location!
Stayed 6 nights in Nov 2024

10/10 Excellent

Ondrej

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Marion

Travelled with family
The hotel is in an excellent location. Very safe and close to dining and shopping as well as metro stations. The room was spacious and had a mini kitchen which was great for breakfast items. The staff at the front desk, restaurant, breakfast roof top restaurant, cleaners etc were all great. The hotel is clean and comfortable, but a bit run down. The beds and linens were very good and there was always hot water. The breakfast that was included was so practical and had a decent dejection of items. The pool area could a bit of beautifying, but it works.
Stayed 4 nights in Nov 2024

8/10 Good

Marcelo

Business traveller
Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, accommodating and good food in the restaurant. Room service was prompt and prices very reasonable.
Stayed 6 nights in Oct 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean, quiet and comfortable rooms. Hotel in a convenient area with easy access to Costanera and metro stations. Friendly staff. Good breakfast buffet with lots of variety on top floor with views.
Stayed 3 nights in Sep 2024

10/10 Excellent

Santiago

Stayed 4 nights in Aug 2024

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly stuff. All you need is there and available. Very nice breakfast with a lot of fruit. Room cleaned every day which is very rare these days
Stayed 4 nights in Aug 2024

10/10 Excellent

Yu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lakeisha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Denis

Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo, Guayaquil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near shopping a good food, also safe for walk with the family
Stayed 3 nights in Jul 2024

10/10 Excellent

Mauricio

Stayed 2 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Plaza El Bosque Ebro was a nice addition to the Iguana experience. At first our family packed into a 4-bedroom suite but then the management upgraded us at no-cost. We are/were super appreciative of the gesture and the great customer service from the hotel staff who was attentive and accommodating. The hotel is about a 20 minute walk from the town center but still near some dining and very close to the tri-boder mark. Overall, a pleasant stay and recommend the hotel.
Stayed 4 nights in Jun 2024

2/10 Terrible

Qian

Business traveller
Disliked: Staff & service, amenities
The hotel amenity is very 80s. Door keycard reader requires multiple tries for entry. Their service also did not meet expectations. Specifically, I checked with the front desk first if I could have people over at the common area and they said yes but later their manager named Acecuna interrupted our gathering and threatened to call the Chilean police. Turns out, they just wanted us to move upstairs and buy drinks from their bar. I tried to explain the upsetting situation to their other manager Christopher Raton. But he just kept interrupting me and didn’t want to help at all. In the end, they charged me $100 for spot-cleaning a stain. The staff just seem extremely unprofessional and unempathetic at handling any situation. Really put a damper on my Chilean experience. AVOID! You deserve a better 5-star experience. Go to Intercontinental nearby instead.
Stayed 5 nights in Jun 2024

6/10 Okay

Auralba, WESTON

Stayed 6 nights in May 2024

8/10 Good

Karina

Stayed 1 night in Apr 2024

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really very comfortable. The room we booked has a bedroom and a living room and kitchen. Very comfortable and spacious. The staff were attentive and helpful. I just have to point out that I found the breakfast a bit poor compared to the quality of the hotel. We stayed 4 nights and they always served almost the same thing with little variety.
Stayed 3 nights in Apr 2024

10/10 Excellent

Maji

Stayed 4 nights in Apr 2024

10/10 Excellent

Rafael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great location. Clean room and great service
Stayed 4 nights in Mar 2024

10/10 Excellent

Jan

Stayed 1 night in Mar 2024

8/10 Good

Richard

Stayed 3 nights in Feb 2024

10/10 Excellent

nancy, egg harbor twp

Stayed 3 nights in Feb 2024

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained. Very friendly staff. Very understanding of foreigns that helped us tremendously.
Stayed 3 nights in Feb 2024