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Noi Vitacura

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Noi Vitacura

Indoor pool, outdoor pool, open 11 AM to 6 PM, pool loungers
Couples treatment room(s), sauna, steam room, Turkish bath/hammam
Exterior
Terrace Suite King Room
Point of interest

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Parking included
    Parking included
  • Gym
    Gym

Explore the area

Map
Av. Nueva Costanera 3736, Vitacura, Santiago, Region Metropolitana, 7630428
  • Casacostanera
    4 min walk
  • Bicentennial Park
    7 min walk
  • Parque Arauco Mall
    4 min drive
  • Santiago (SCL-Arturo Merino Benitez)
    20 min drive

Room options

View all photos for Junior Suite King Room

Junior Suite King Room

Junior Suite King Room

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for NOI Suite King Room

NOI Suite King Room

NOI Suite King Room

  • 70.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe King Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Suite King Room

Terrace Suite King Room

Terrace Suite King Room

  • 70 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Signature NOI King Suite

Executive Signature NOI King Suite

Executive Signature NOI King Suite

  • 105 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room

Room

Room

  • 90 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 40 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Mandarin Oriental, Santiago

Pool
Pet-friendly
Kids pool
Parking included
4.5 out of 5, Wonderful, (742)
Mandarin Oriental, Santiago

About the area

Santiago

Located in Santiago (Vitacura), Noi Vitacura is a 4-minute walk from Casacostanera and 13 minutes by foot from Ralli Museum. .This family-friendly hotel is 1.3 mi (2 km) from Gran Torre Santiago and 1.3 mi (2.2 km) from Costanera Center.

What's nearby

  • Gran Torre Santiago - 2 min drive - 2.1 km
  • Costanera Center - 2 min drive - 2.2 km
  • Clinica Alemana - 3 min drive - 3.2 km
  • Parque Arauco Mall - 4 min drive - 2.3 km
  • San Cristobal Hill - 12 min drive - 7.6 km

Getting around

  • Tobalaba Station - 3 min drive
  • Hospitales Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Millefleur Café Bistró - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Demencia Restobar - ‬6 min walk
  • ‪Dulcería Montolín - ‬7 min walk
  • ‪Carnal Prime - ‬2 min walk

About this property

Noi Vitacura

Family-friendly ski hotel with a full-service spa
Noi Vitacura offers 87 air-conditioned accommodations with minibars and espresso makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 42-inch plasma televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Santiago hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Guests under 15 years old are not allowed in the swimming pool, health club, or spa tub.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

Make yourself at home in one of the 87 air-conditioned rooms featuring minibars and plasma televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day on the slopes, you can enjoy recreational amenities such as a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy international cuisine at Fronterizo, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Santiago? This hotel has 65 square feet (6 square meters) of space consisting of a conference center and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Fronterizo - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Tramonto Bar - Overlooking the pool, this rooftop bar serves lunch only. Open select days.
Late night fare is available from room service (during limited hours).

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Limo/town car service
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Fronterizo
  • Tramonto Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (65 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch plasma TV
  • TV channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 56000.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 40000 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 56000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

The seasonal pool will be open from November 15 to April 30
Pool access available from 11 AM to 6 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 15 years old are not allowed in the swimming pool, health club, or spa tub
Guests under 15 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Noi Hotel
Noi Hotel Vitacura
Noi Vitacura
Noi Vitacura Hotel Santiago
Noi Vitacura Hotel
Noi Vitacura Santiago
Noi Vitacura Hotel
Noi Vitacura Santiago
Noi Vitacura Hotel Santiago

Noi Vitacura Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 480 reviews" "
Rating 8 - Good. 121 out of 480 reviews" "
Rating 6 - Okay. 45 out of 480 reviews" "
Rating 4 - Poor. 32 out of 480 reviews" "
Rating 2 - Terrible. 10 out of 480 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was effortless and truly relaxing thank you
Stayed 2 nights in Jul 2024

10/10 Excellent

Tais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stop over in Santiago
Stayed 2 nights in Jul 2024

10/10 Excellent

Crystal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jul 2024

6/10 Okay

German

Business traveller
Cold rooms.
Stayed 5 nights in Jul 2024

10/10 Excellent

Francisco, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities
Eclxcelent location
Stayed 3 nights in Jun 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

BRIAN

Stayed 1 night in Jun 2024

10/10 Excellent

maria, buenos aires

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, zona de restaurantes, muy linda y tranquila
Stayed 3 nights in Jun 2024

6/10 Okay

lou

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I always like staying at the NOI however it’s becoming very dated especially the rooms. Roof top still one of the better attractions but everything else feels old.
Stayed 7 nights in Mar 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs maintenance
Hotel is dated and dusty. AC doesn't seem to be well maintained and bathrooms are very uncomfortable. You need to step in a bathtub to reach the window.
Stayed 6 nights in Jan 2024

10/10 Excellent

Lizabeth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property! Excellent breakfast, rooms were pretty, gorgeous spa with workout room, kind staff. Good restaurants and nice outdoor shopping center within walking distance. Definitely stay here.
Stayed 3 nights in Jan 2024

4/10 Poor

Monica, LOS ANGELES

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Lee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great staff. Rooms a really nice and both had great views. There’s a really nice shopping center one block away with cool brands for fashion and homewares. The hotel staff were very attentive and knowledgeable. Will definitely be back next time we’re in Santiago.

10/10 Excellent

Lee

Stayed 1 night in Dec 2023

10/10 Excellent

Xavier, Perth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Terrace Suite King Room for 2 nights. Great and quiet room with a beautiful view from the balcony which also had a nice size spa for us to relax in the evening. Staff in Reception were great and there were plenty of options in the breakfast buffet. We both loved the area where the hotel is located with lots and lots of great restaurants and good shopping nearby.
Stayed 2 nights in Nov 2023

10/10 Excellent

Victor

Stayed 1 night in Oct 2023

4/10 Poor

WILLIAM

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Manuel Alejandro Arias

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in May 2023

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot in busy Santiago
We arrived in Santiago and rented a car. A dog at the car rental bit my hand . We went to this hotel and it was perfect, helped ease the pain! Big room, luxurious, great bed, and quiet area. Wish it was more than one night!
Stayed 1 night in May 2023

8/10 Good

m

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023

4/10 Poor

Gaby

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed n this hotel m the past when it was recently build. There has been a noticeable lack of maintenance I the rooms, bathrooms and hallways. This is not a 5 star hotel. We took several photos of all the things that are falling apart in the room. Also, the bathroom is badly planned, an accident waiting to happen. It’s impossible to get in the tub and getting out is dangerous. We communicated these things to the reception. They were supposed to respond to us on Monday, but they never did. We would like them to cancel our upcoming reservation so we can be in a newer, safer hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, room comfort
Not worth the price paid
The hotel aims to be high end, prices are very high but the quality of products, the range of services is not in line with the prices. A few examples: - breakfast had a good variety but most of items were not the best quality. Didn’t have pancakes or waffles or any sweet hot products. Avocado needed to be paid separately, same for fresh orange juice… on a USD 230/night? - gim was pretty basic, didn’t even have a mat or kettle bell, and it was locked at 9:30 on a Sunday morning, I needed to wait more almost 10 minutes for them to open the door (was supposedly 24/7) - no restaurant available, just rooftop bar with basic options - on the room, they charged for bottled water and Dolce gusto Nescafé… that was my first! Usually you get a Nespresso machine and a few free capsules. It is a nice location, surrounded by excellent restaurants, but the service you get is too basic for the price you pay.
Stayed 1 night in Mar 2023

6/10 Okay

Artur, renton

Stayed 1 night in Feb 2023

10/10 Excellent

Luis Daniel

Stayed 2 nights in Feb 2023

4/10 Poor

Ignacio

Disliked: Property conditions & facilities
No service culture and old building
Expectations are higher for the pricepoint, need urgent maintenance. Staff seems to be part of a funeral, we felt we were always a problem for them
Stayed 1 night in Jan 2023