Gran Hotel Europa Santo Domingo, Trademark by Wyndham

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Exterior
Exterior
International cuisine, al fresco dining
Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Restaurant
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
Arzobispo Merino No. 109, Zona Colonial,, Santo Domingo, Distrito Nacional, 10212
  • Calle Las Damas
    4 min walk
  • Alcazar de Colon
    4 min walk
  • Santa Maria la Menor Cathedral
    5 min walk
  • Santo Domingo (HEX-Herrera Intl.)
    25 min drive

Room options

Room, 1 Queen Bed, Non Smoking, Balcony (Colony Building)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking (Bright)

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Queen Beds, Non Smoking (Bright)

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Non Smoking (Bright)

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Single Beds, Accessible, Non Smoking (Roll-In Shower,)

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 2 Bedrooms, Non Smoking

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Santo Domingo

With a stay at Gran Hotel Europa Santo Domingo, Trademark by Wyndham in Santo Domingo (Zona Colonial), you'll be a 2-minute drive from Malecon and 9 minutes from Blue Mall. .This hotel is 0.1 mi (0.2 km) from Museo del Ron y la Caña and 0.2 mi (0.3 km) from Alcazar de Colon.

What's nearby

  • Alcazar de Colon - 4 min walk - 0.4 km
  • Columbus Park - 5 min walk - 0.5 km
  • Calle El Conde - 6 min walk - 0.5 km
  • Malecon - 12 min walk - 1.0 km
  • Sambil Santo Domingo - 4 min drive - 3.5 km

Getting around

  • Manuel de Jesus Abreu Galvan Station - 4 min drive
  • Las Americas Intl. Airport (SDQ) - 29 min drive

Restaurants

  • ‪Jalao - ‬5 min walk
  • ‪Restaurante Conde de Peñalba - ‬6 min walk
  • ‪Pizzarelli - ‬5 min walk
  • ‪Curcio Pizza al Taglio - ‬4 min walk
  • ‪Casa Barista - ‬3 min walk

About this property

Gran Hotel Europa Santo Domingo, Trademark by Wyndham

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless Internet access. Additional features at this Colonial hotel include concierge services, gift shops/newsstands, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).. Featured amenities include limo/town car service, a computer station, and complimentary newspapers in the lobby. Planning an event in Santo Domingo? This hotel has facilities measuring 495 square feet (46 square meters), including a meeting room. Self parking (subject to charges) is available onsite..#The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change): Dining venue(s) Fitness facilities. Mandatory fees: You'll be asked to pay the following charges at the property: Cash deposit: USD 10.00 per stay We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for full breakfast: USD 9 per person (approximately) Covered self parking fee: USD 10 per night (in/out privileges) Rollaway bed fee: USD 30.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts Visa, Mastercard, American Express, Discover, and cash Safety features at this property include a smoke detector . Special instructions: Front desk staff will greet guests on arrival.. Minimum age: 19. Check in from: 3:00 PM. Check in to: midnight. . Check out: 12:00 PM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: Smoking permitted.
Make yourself at home in one of the 93 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Sky Europa, a bistro where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Sky Europa - This bistro specializes in international cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Late night fare is available from room service (during limited hours).

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (DOP 550 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Sky Europa

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Travel cot

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Cobblestone flooring in public areas
  • Lift
  • Lift door width (centimetres): 80
  • Front entrance ramp
  • Handrails in hallways
  • Hallway handrail height (centimetres): 110
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 110
  • Step-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 110
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Couples dining
  • Designated smoking areas
  • Local culture and ecosystem education
  • Renovated entire property – August 2020
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for DOP 1320.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: DOP 2200 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: DOP 550 per night
  • Rollaway bed fee: DOP 1320.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gran Hotel Europa Santo Domingo Trademark by Wyndham
Gran Hotel Europa Santo Domingo, Trademark by Wyndham Hotel

Gran Hotel Europa Santo Domingo, Trademark by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 287 out of 503 reviews" "
Rating 8 - Good. 132 out of 503 reviews" "
Rating 6 - Okay. 50 out of 503 reviews" "
Rating 4 - Poor. 18 out of 503 reviews" "
Rating 2 - Terrible. 16 out of 503 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was a wonderful stay! The staff went above and beyond. The location, service, and meal options were all great! I have stayed there a few times over the years, and the hotel has new upgrades and features. I look forward to staying there again for a longer period of time.
Stayed 1 night in Jul 2024

10/10 Excellent

MLP

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good. All the channels on the tv is Spanish
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

6/10 Okay

José

Travelled with family
Liked: Staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , clean location
Stayed 1 night in Aug 2024

4/10 Poor

MARITZA

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This is a beautiful property. Great amenities. Building needs remodeling. Rooms are smelly of bengay. Plumbing is horrible. I could smell when people next room used toilet. Disgusting. Pitty Wyndham is neglecting such a beautiful property. Best part fourth floor terrace restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Maylin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Un hotel perfecto por fin de semana. Limpio, seguro, gente muy agradable y simoatico. Estaba muchas veces y seguro voy a volver
Stayed 1 night in Aug 2024

10/10 Excellent

GILBERTO RIVERA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A 5min caminando de restaurantes y Zona Colonial. Muy tranquilo y buena seguridad
Stayed 3 nights in Aug 2024

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
El hotel está en una excelente zona, cerca de restaurantes, tiendas y demás atracciones; se puede ir caminando sin preocuparse por el estacionamiento o la seguridad. El desayuno muy bueno también. Recomendado.
Stayed 2 nights in Aug 2024

6/10 Okay

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and helpful and accommodating.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the Terrace
Stayed 1 night in Jul 2024

8/10 Good

Gabriel

Stayed 8 nights in Jul 2024

6/10 Okay

Herbert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hace 10 años solía quedarme aquí cuando solo había un edificio y todo era maravilloso. Ahora, con el nuevo edificio, me dieron una habitación allí. Se ve bien en fotos, pero no hay aire acondicionado. Enviaron a los técnicos tres veces y solo reiniciaban la máquina. En el baño, la puerta se abre de manera incorrecta y es fácil quedarse atrapado si estás solo. El Internet es débil y no funciona, parece que solo tienen un módem para todo el edificio, y si tu habitación está lejos del ascensor, no hay Internet. El desayuno siempre es bueno, pero el estacionamiento es confuso. La llave de tu habitación debería abrir la puerta del estacionamiento, pero nunca funciona.
Stayed 3 nights in May 2024

8/10 Good

Alejandrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

8/10 Good

Betzabeth

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandrina

Liked: Cleanliness, staff & service, property conditions & facilities
Is was very nice and safe
Stayed 3 nights in Jul 2024

2/10 Terrible

Zyhe

Stayed 8 nights in Jul 2024

10/10 Excellent

Edgardo, Sunny Isles Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service team
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandrina

Stayed 1 night in Jul 2024

6/10 Okay

Apóstol Xavier, Baldwin Park

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
Room was bad
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Stayed 1 night in Jul 2024

6/10 Okay

Apóstol Xavier, Baldwin Park

Very small room , staff was ok. Shower no good ..
Stayed 4 nights in Jul 2024

8/10 Good

Dianne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was not ready one hour past the start of check-in time. Though, staff/ young woman at check-in was very courteous and professional. I have had several encounters with her during last stays, and she always is.
Stayed 1 night in Jul 2024