The service and the property were excellent. My room was more spacious than I imagined, and had an amazing view. I did yoga and other workouts in the living room in the mornings and had plenty of room. I was on one of the higher floors and the view of the city was breathtaking. I could see all the way out to the ocean. The staff was very alert to the guests' needs and they were very relaxed, which left me feeling the same way. The infinity pool is great and the security on the property is excellent. With your room key you could only go to YOUR floor, the pool, the gym and the lobby. So, you could NOT visit another person. They would have to bring you up to their floor. If you drove a car you had access to the parking lot on the lowest level.
The only caveat was that they didn't have a concierge point person or brochures to show you what excursions were available. I was really surprised. They also didn't have little note pads and pens in the room. The former would have made my stay even better, but I had a fantastic week at the Embassy Suites by Hilton in Santo Domingo, nevertheless.