This hotel is, on the whole, wonderful. The facilities are beautiful and well-kept, the food at the restaurants is divine, and the service is top-knotch. However, we had a few complaints about our room. First, the hot tub on our deck was not warm enough to use at night, which was a primary reason we chose this room. At $1,000 a night, it most certainly should be. Additionally, there is absolutely no privacy on the balcony. There is practically no wall separating the balcony from the rest of the hotel. So sitting on our balcony, anyone walking down the steps or in adjacent areas can see and hear everything. Finally, the hotel charges 8 euros for still water, even though you cannot drink the tap, which, again, at $1,000 per night, should not be the case.