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Swissotel Sarajevo

5.0 star property

Photo gallery for Swissotel Sarajevo

Turkish bath/hammam, body treatments, aromatherapy, hot stone massages
Exterior
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Indoor pool
Junior Suite, 1 King Bed with Sofa bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Spa
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Vrbanja 1, Sarajevo, 71000
  • National Museum of Bosnia and Herzegovina
    ‪6 min walk‬
  • Sarajevo City Hall
    ‪3 min drive‬
  • Baščaršija Džamija
    ‪3 min drive‬
  • Sarajevo (SJJ-Sarajevo Intl.)
    ‪10 min drive‬

Room options

View all photos for Swiss, Premier Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Premier Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Classic Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Classic Room, 1 Double Bed

  • 37 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Swiss, Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed (Panorama)

Executive Suite, 1 King Bed with Sofa bed (Panorama)

Executive Suite, 1 King Bed with Sofa bed (Panorama)

  • 77 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swiss, Classic Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Classic Room, 2 Double Beds

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Panorama)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed (Panorama)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss, Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Room, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss, Classic Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Classic Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Premier Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Premier Room, 2 Double Beds

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Sarajevo

With a stay at Swissotel Sarajevo, you'll be centrally located in Sarajevo, just a 3-minute walk from Bosnian Parliament Building and 6 minutes by foot from National Museum of Bosnia and Herzegovina. .This luxury hotel is 0.5 mi (0.8 km) from University of Sarajevo and 0.6 mi (0.9 km) from Skenderija Centre.

What's nearby

  • National Museum of Bosnia and Herzegovina - 6 min walk - 0.6 km
  • Latin Bridge - 2 min drive - 2.1 km
  • Gazi Husrev-Beg Mosque - 3 min drive - 2.1 km
  • Sarajevo City Hall - 3 min drive - 2.6 km
  • Baščaršija Džamija - 3 min drive - 2.7 km

Getting around

  • Podlugovi Station - 28 min drive
  • Sarajevo (SJJ-Sarajevo Intl.) - 10 min drive

Restaurants

  • ‪Swissotel - ‬1 min walk
  • ‪Metropolis SCC - ‬1 min walk
  • ‪The Fusion - ‬4 min walk
  • ‪KissKiss Coffee&Tea Bar SCC - ‬1 min walk
  • ‪Vapiano - ‬3 min walk

About this property

Swissotel Sarajevo

Luxury hotel with 2 restaurants connected to a shopping center in Sarajevo
Swissotel Sarajevo offers 218 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Make yourself at home in one of the 218 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Treat yourself with massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sarajevo? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Swiss Lounge - Onsite lobby lounge.
Café Swiss - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
The Fusion Restaurant - This fine-dining restaurant specializes in international cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Languages

Bosnian, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (EUR 15 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 2 restaurants and 1 coffee shop/cafe

Restaurants on site

  • Swiss Lounge
  • Café Swiss
  • The Fusion Restaurant

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (5382 square feet)
  • Meeting rooms - 4

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Assistive listening devices available
  • Step-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night
  • Administrative fee: EUR 1.02 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Swissotel Sarajevo Hotel
Swissotel Sarajevo Hotel
Swissotel Sarajevo Sarajevo
Swissotel Sarajevo Hotel Sarajevo

Swissotel Sarajevo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 205 out of 296 reviews
Rating 8 - Good. 47 out of 296 reviews
Rating 6 - Okay. 20 out of 296 reviews
Rating 4 - Poor. 14 out of 296 reviews
Rating 2 - Terrible. 10 out of 296 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Probably the nicest hotel in Sarajevo.
Stayed 3 nights in Oct 2024

10/10 Excellent

elma

Stayed 1 night in Aug 2024

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

ali

Stayed 3 nights in Jun 2024

10/10 Excellent

Majed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Sep 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Mira Stæhr

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality room wi to an amazing view. Incredible breakfast spread.
Stayed 1 night in Oct 2024

10/10 Excellent

Faris, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent complementary upgrade
Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

SANJA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a central location close to everything! The room views are amazing and the entire staff more than amazing! An excellent stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Emsa, Jersey City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff, the hotel is new, the rooms are very clean, great coffee and sweets at the lobby caffe, shopping and city center close. This hotel doesn’t serve any alcohol or dining options within premises. There are good restaurants around, walking distance.
Stayed 1 night in Aug 2024

2/10 Terrible

faisal khaled

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I booked this hotel thinking it would be quiet at night. Unfortunately, despite my room being located on the 14th floor, the thumping music outside which started around 9 pm and lasted until 3 am. We requested a room change but we were informed the hotel was fully booked by the manager, yet there was online availability. Even our cancellation request was denied. In this regard the manager was not helpful at all. Definitely, we would not use this hotel again.
Stayed 4 nights in Aug 2024

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 5 nights in Jul 2024

10/10 Excellent

Ljiljana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Everything was jyst top notch! Service incredible, food, hotel condition, the real 5* property! Oh, don't let me forget amazing pool and even better young people that works there! Thank you everyone for this short but amazing experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

SHEN-RU

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It’s not goodbye. We will see you soon ◡̈
Hasan and Selma (Front desk) and Edin K. and Amar (2 floor restaurant) were exceptional. They went out of their way to make us feel welcome and comfortable. Well done team and you should be very proud. We cannot wait to come back! Best wishes, Shen-Ru (room 2001)
Stayed 2 nights in Jul 2024

10/10 Excellent

Ali, Jeddah

Stayed 3 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Ali, Jeddah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 5 nights in Jun 2024

10/10 Excellent

Emin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by the amazing team at the hotel
Stayed 5 nights in May 2024

10/10 Excellent

Abdulwahab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
كان الفندق رائعاً من حيث الموقع والنظافة والخدمة وتعامل الموظفين والغرفة واسعة ونظيفة ومريحة جداً !! إلا أن هناك ملاحظة مهمة وهي وسائد النوم لم تكن مريحة على الاطلاق ما عدا ذلك فكل شيئ جميل ورائع عبدالوهاب الحقان / دولة الكويت
Stayed 2 nights in May 2024

10/10 Excellent

AMIR, BOSTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, immediate helpful service whenever requested, outstanding hotel and perfect walkable location.
Stayed 4 nights in May 2024