6/10 Okay
Derick
Travelled with family
26 Aug 2024
Liked: Cleanliness
Enjoyed our stay at this hotel overall but felt there is room for improvement at almost every point. We arrived around 16:00 but our rooms weren't quite ready, although the wait was not too long. Despite a request for our two rooms to be next to each other, they were not even on the same floor. Subsequently, there was a problem with the air-conditioning in one of our rooms, which they were dragging their feet about resolving so we had to complain to our tour operator the next day and they then miraculously moved us to the room next door to the other one.
The lift is extremely dangerous, as pointed out by some others as the door closes unexpectedly, even if the "open door" button is pressed.
The hotel is in a good location with short walks to the promenade, shops and restaurants as well as the beach. The downside of this is that loud music can be heard each evening until midnight, which is not ideal when staying there with a family and young children.
The pool is small but there were always enough sun loungers available and the pool was not overcrowded.
Staff seemed friendly but not overwhelmingly so. Housekeeping was friendly and arrived promptly each morning.
Breakfast was decent with plenty of space and reasonable choice. A better selection of cereals would be appreciated but everything else was good. The window for breakfast service could be longer. (08:00 - 10:00). We ate dinner in the restaurant a couple of times for convenience.
Derick
Stayed 5 nights in Aug 2024
