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Comfort Suites Madison West

2.5 star property

Photo gallery for Comfort Suites Madison West

Meeting facility
Fitness facility
Room
Breakfast area
Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
1253 John Q Hammons Dr, Madison, WI, 53717
  • West Towne Mall
    ‪4 min drive‬
  • Lake Mendota
    ‪7 min drive‬
  • Hilldale Shopping Center
    ‪10 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

Front of property

Best Western West Towne Suites

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (1140)
The price is NZ$145
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Best Western West Towne Suites

About the area

Madison

When you stay at Comfort Suites Madison West in Madison, you'll be near the airport, within a 15-minute drive of University of Wisconsin-Madison and Camp Randall Stadium. .This family-friendly hotel is 8.2 mi (13.1 km) from Kohl Center and 10.4 mi (16.7 km) from Alliant Energy Center.

What's nearby

  • West Towne Mall - 4 min drive
  • Hilldale Shopping Center - 10 min drive
  • University of Wisconsin-Madison - 12 min drive
  • University of Wisconsin Hospital and Clinics - 13 min drive
  • Camp Randall Stadium - 14 min drive

Getting around

  • Madison Station - 18 min drive
  • Dane County Regional Airport (MSN) - 20 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Starbucks - ‬10 min walk
  • ‪Tanner's Bar & Grill - ‬11 min walk
  • ‪Panera Bread - ‬17 min walk

About this property

Comfort Suites Madison West

Family-friendly hotel with area shuttle service and a 24-hour front desk
Comfort Suites Madison West offers 95 air-conditioned accommodations with safes and coffee/tea makers. Accommodations are furnished with double sofa beds. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site.
Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible van parking available
  • Free local area shuttle

Things to do

  • Arcade/games room
  • Indoor pool
  • A hot tub

Family friendly

  • Arcade/games room
  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Double sofa bed
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Madison
Comfort Suites Madison
Comfort Suites Madison Hotel
Madison Comfort Suites
Comfort Suites Madison West Hotel Madison
Comfort Suites Madison
Comfort Suites Madison West Hotel
Comfort Suites Madison West Madison
Comfort Suites Madison West Hotel Madison

Comfort Suites Madison West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 137 out of 288 reviews
Rating 8 - Good. 70 out of 288 reviews
Rating 6 - Okay. 34 out of 288 reviews
Rating 4 - Poor. 20 out of 288 reviews
Rating 2 - Terrible. 27 out of 288 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Started out great pool is nice hot tub fantastic. But was very noisy kids screaming in hall way knocking on door that we put do not disturb. We complained and they were nice enough to move us to quiet floor. Some people just have no respect for others.
Stayed 1 night in Nov 2024

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Great! Thank you!
Stayed 7 nights in Nov 2024

8/10 Good

Gwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

2/10 Terrible

Tara

Disliked: Staff & service, amenities, property conditions & facilities
COCKROACHES! Beware! In June 2024, I booked this hotel for two nights for Parent Weekend at UW-Madison. I stayed one night and in the morning, found cockroaches on my door (room 2001)! When I showed my pictures to the woman at the front desk, she said, “ Yep! Those are definitely cockroaches.” She really didn’t seem all that surprised by my findings. She put me in a different room on a different floor (which I was hesitant about anyway; for every cockroach you see there’s a million more that you don’t). The new room smelled strongly of musty chemicals so I checked out. The front desk woman said she would refund me for the second night, but that didn’t happen yet- I’m still working on it! Since the hotels were very full due to Parent Weekend, I had to get a room that was way out of my budget! So upset…
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely will stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joel

Stayed 2 nights in Oct 2024

8/10 Good

Allison

Travelled with family
Liked: Cleanliness, staff & service
We enjoyed 5 nights at the hotel. Convenient location, good breakfast. Dated decor and fitness center could be updated with weights. Housekeeping an issue. If the hotel promises housekeeping on the third night of stay, and then not provide it because it’s Sunday, then offer to clean on Monday or Saturday. We had no housekeeping the entire visit. Front desk did provide us with new towels and other things we needed which was appreciated.
Stayed 5 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Serena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Sonya

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Muhammed M

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
In a beautiful location
Stayed 1 night in Oct 2024

8/10 Good

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly
We stayed for a wedding and it was a nice place. The free breakfast had lots of options so the kids and adults were all happy. The pool was nice and not very busy. There was an arcade, pool table, and happy hour. The hotel is located near Lake Mendota which was fun to explore. Location was great. The only issue we had was the toilet was very hard to flush. The handle did not want to move down so it was a struggle for our kids. The service was great and everyone was friendly. I would stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashley

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service
Convenient
Stayed 1 night in Oct 2024

4/10 Poor

sandra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not very friendly. There was no maid service and courtesy shuttle wasnt available but it was advertised as such. Also very noisy and needed some upgrading.
Stayed 2 nights in Sep 2024

2/10 Terrible

Joshua

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Derek

Travelled with family
Liked: Staff & service, amenities
Not bad but not great. Just okay. Would have liked the option of 2 queens vs. 2 fulls.
Stayed 1 night in Sep 2024

10/10 Excellent

LaToya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Heather

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walked into my room and there was a cockroach on the wall alive and moving so I took a video went right back to tell the attendee and she said oh sorry let me switch you rooms. No compensation at that point and I figured something would be offered! So don’t stay here unless you want to take roaches home
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024