2/10 Terrible
Travis
Travelled with family
13 Mar 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced, overhyped, and overwhelmingly disappointing
I genuinely don’t understand the rave reviews about Sapana Village Lodge, my stay felt more like a lesson in what not to do in hospitality. Sure, the view is lovely… but you can’t sleep on a view. The room? Dim, musty, and crawling with ants quite the “rustic charm,” if that’s what you’re into. The bathroom felt like it hadn’t seen a proper cleaning in ages, and the linens had a damp, moldy smell that made me question everything.
The service was painfully slow and disorganized. I waited over an hour for dinner and when it finally arrived, it was bland, lukewarm, and overpriced. The staff were friendly, but the whole place felt like it was running on guesswork and good intentions rather than actual management.
What really pushed me over the edge was the outrageous pricing for activities. They charge a premium for basic excursions like canoe rides and jungle walks and we later found the exact same experiences literally down the road for half the price, with better guides and no pushy upselling. It felt like they were taking advantage of guests who didn’t know any better.
If you’re into paying luxury prices for a mediocre lodge and a side of frustration, then maybe this is the place for you.
Travis
Stayed 2 nights in Mar 2025