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The Maids Head Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Maids Head Hotel

Premium bedding, individually decorated, individually furnished, desk
Property entrance
Bar (on property)
Property entrance
Boating

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Tombland, Norwich, England, NR3 1LB
  • Elm Hill
    1 min walk
  • Tombland
    1 min walk
  • Norwich Cathedral
    1 min walk
  • Norwich (NWI-Norwich Intl.)
    13 min drive

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Holiday Inn Norwich City, an IHG Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1037)
The price is NZ$301
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Holiday Inn Norwich City, an IHG Hotel

About the area

Norwich

With a stay at The Maids Head Hotel, you'll be centrally located in Norwich, steps from Elm Hill and Tombland. .This hotel is 0.1 mi (0.1 km) from Norwich Cathedral and 1 mi (1.7 km) from Norwich Castle.

What's nearby

  • Norwich Cathedral - 1 min walk - 0.2 km
  • Norwich Castle - 11 min walk - 1.0 km
  • Norwich Theatre Royal - 12 min walk - 1.1 km
  • Carrow Road - 18 min walk - 1.6 km
  • University of East Anglia - 7 min drive - 4.8 km

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Cinema City - ‬4 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪Ribs of Beef - ‬2 min walk

About this property

The Maids Head Hotel

Hotel with a 24-hour front desk, steps from Elm Hill
The Maids Head Hotel offers 84 accommodations with iPads and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 84 individually decorated guestrooms, featuring iPads and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a hair salon, wedding services, and a banquet hall.
Grab a bite to eat at WinePress at Wensum, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 8.00 per night)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 7 AM–9:30 AM: GBP 14.00 for adults and GBP 7.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • iPad
  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night
Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 8.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1003 reviews" "
Rating 8 - Good. 266 out of 1003 reviews" "
Rating 6 - Okay. 46 out of 1003 reviews" "
Rating 4 - Poor. 15 out of 1003 reviews" "
Rating 2 - Terrible. 9 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with Easy Parking.
Great little hotel with bucket loads of history, good price and with the added rarity of a city-centre hotel with parking. Breakfast was also excellent. We will definitely return for future Norwich shopping trips!
Stayed 1 night in Aug 2024

10/10 Excellent

Nigel, Felixstowe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old hotel. We had a room in the 'new' part which was well outfitted and had the benefit of very good air-conditioning (it was 30 deg when we stayed). Hotel is conveniently located near cathedral and shopping areas. We will stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Malcolm

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah, Chorley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a wonderful 2 night stay in August for our wedding anniversary. The room was pleasant and comfortable with an excellent shower. A family member had arranged for us to have afternoon tea with Prosecco. It was delicious and taken in the restaurant. We also made use of the complimentary Bentley drive on the Sunday morning. Nigel took us on tour of the city and outskirts. Breakfast buffet was excellent and there was lots of choice. Hotel is next door to cathedral and is a great base for exploring Norwich. We would definitely stay here again.
Stayed 2 nights in Aug 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service
We stayed her in February and the room then was a lot better than the one we were in this time .To me the room felt and smell a bit damp. Also l really struggled with the shower when l put it on it was on the bath setting and l couldn’t move it to the shower and l had to get my husband to turn it off . The staff were very helpful and friendly and we will come back .
Stayed 1 night in Aug 2024

8/10 Good

Martin

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Amenities
Lovely building and well placed in the town centre . Noticed stairs were dirty in places and cutlery not clean. Other than that the rooms were comfortable and nice . The noise was mainly from The neighbouring pubs . All in all a pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

V

Stayed 1 night in Aug 2024

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building, stunningly restored. Rooms are excellent with good facilities. Breakfast is fantastic, with good selection of hot and continental options.
Stayed 2 nights in Aug 2024

10/10 Excellent

D

Stayed 2 nights in Jul 2024

10/10 Excellent

Jeremy, Penarth

Liked: Amenities
Lovely property with a great heritage. Restaurant was a bit pricey and the quality was variable on the night we ate in. Loads of great eateries with minutes from the hotel so it was not a problem. Very friendly staff, would certainly stay there again.
Stayed 5 nights in Jul 2024

6/10 Okay

Susan

Booked months ahead for 3 nights in Executive room in historic hotel. The room had no character, & no outlook as base of window was at chin height, and on tiptoe gave view of carpark. Room size and bathroom good but not noteworthy. Disappointing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, peaceful night away
Stayed in a single room for one night. The room was bright and overlooking the courtyard, with a spacious bathroom (and excellent water pressure in the shower!). The bed was really comfy and I had a great night’s sleep. There was a fridge in the room which was very handy, and the room was otherwise well-appointed, although the full length mirror being hung in a corner beside the bed was a bit impractical. Ordering room service was very easy using the iPad provided, and you can make other requests using it. The hotel is right next to the cathedral and it’s less than 10 minutes’ walk to the shops etc. in the centre.
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Good location on a bus ride from the train station. Comfy bed, good sized bathroom and very clean. Thanks
Stayed 1 night in Jul 2024

8/10 Good

Monica

Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Stayed 1 night in Jul 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tamsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff and high quality venue. Booked for my friend. Nothing was too much trouble for her. Would recommend without reservation.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly and helpful indeed. Hotel with character was nice. Only criticism would be bar needs updating. Breakfast great but dining tables for 2 were rather too small. Bedroom and bathroom fitted out very nicely. Would stay again and recommmend
Stayed 1 night in Jun 2024

10/10 Excellent

Dimitar

Business traveller
Wonderful place to stay in the heart of Norwich. Definitely booking there again
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in very central location
Nice room with good facilities and very clean. Hotel staff were very friendly and helpful. Great location for visiting the cathedral and walking round the city.
Stayed 2 nights in Jun 2024